Hooks & Needles is a subscription service that delivers monthly crafting kits for knitting, crocheting, or a mix of both. You get charged at the start when you subscribe and then every month on the 7th. You can easily pause, skip, change how often you get boxes, or cancel anytime through your account. They ship quickly, have a money-back guarantee, and you might see their charge if you subscribe to try their crafting boxes.
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The cancellation process for Hooks&Needles is straightforward and can be done easily through the user's account by navigating to 'Manage My Subscription' and using the clearly provided cancellation option. The site emphasizes support and hassle-free cancellation, though users must be aware that canceling does not automatically stop the next shipment if already ordered.
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How to Cancel hooksneedles: Step by Step
If you purchased through the Hooks & Needles website:
- Log into your account.
- Navigate to "Manage My Subscription."
- Select the cancellation option.
- If you encounter any issues, contact customer support for assistance.
Tips & Tricks for Canceling hooksneedles
- Expect a complicated cancellation process: Users report needing a code sent by email that expires quickly (around 4 minutes), which often ends up in the spam folder, causing frustration.
- Be prepared for delay tactics: Customers receive emails offering discounts or alternative options to stay subscribed when they attempt to cancel.
- Use precise language in your cancellation request: Clearly state you want to cancel and do not want discounted future boxes or partial refunds.
- Escalate by email: If the first support reply doesn’t honor cancellation or refund requests, respond firmly and request escalation to a supervisor or manager.
- Document all communications: Keep copies/screenshots of emails and responses in case you need to prove your attempts to cancel or request refunds.
- Avoid last-minute cancellations: Try to cancel well before the next shipping notification to avoid being charged for the upcoming box.
- Use public forums or social media if ignored: Some users found responses improved after mentioning complaints publicly on Reddit or relevant Facebook groups.
- Be wary of accepting offers to keep subscription cheaper: Discounts often come with strings attached and can prolong the subscription unintentionally.
- Check your spam/junk folder frequently when cancelling: Important cancellation links or codes may be sent there.
- Confirm cancellation: Ask for a confirmation email stating the subscription is cancelled to avoid ongoing charges.
hooksneedles Customer Service Info
If you need assistance, here's how you can get in touch with hooksneedles's support team.
Cancel hooksneedles Script
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Dear HooksNeedles Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to personal reasons that prevent me from using the service effectively at this time. I appreciate the quality of your products, but I believe it's best for me to discontinue my membership for now.
Thank you for your assistance in processing this cancellation. I look forward to your confirmation.
Best regards,
Frequently Asked Questions
Hooksneedles allows you to cancel your subscription easily by logging into your account and navigating to "Manage My Subscription" where you can select the cancellation option. Cancellations do not automatically stop the next box if it has already been processed for shipping, but the company will try to halt it if possible. Subscriptions are billed monthly, and you can adjust the frequency or cancel anytime with no strings attached.
To cancel your subscription on Hooks & Needles, you do need to log into your account, which means you will need your password. If you don't remember your password, you can reset it by clicking the "Forgot password" link on their login page. Once logged in, go to "Manage My Subscription" where you can easily cancel your subscription. If you have trouble, you can also contact their support at support@hooksneedles.com for help.
- Ordered a subscription box as a gift, leading to non-use or cancellation.
- Mistakes made in the order and immediate cancellation afterward.
- Subscription charges occurred despite cancellation due to timing or processing delays.
- Duplicate items or materials were received, reducing perceived value.
- Lack of response from customer service when attempting returns or refunds, causing frustration.
- Partial refunds offered but not satisfactory because items were unwanted duplicates.
- Cancellation does not automatically stop pending shipments, sometimes leading to unwanted deliveries.
- Subscription frequency or box contents may not meet expectations, leading to cancellation.
Hooks & Needles subscription operates on a monthly billing cycle and allows users to cancel their subscription at any time with no contracts, lock-ins, or early-cancellation fees. There are no gimmicks or tricks to prevent you from canceling as cancellation is straightforward and flexible. You should be aware that the subscription ships monthly, so canceling after the monthly charge date might mean receiving that month's box.
Before cancelling your Hooks & Needles subscription, know that you can easily cancel anytime through your account under "Manage My Subscription" with no strings attached. Cancelling does not automatically stop your next shipment if it's already processing, so you might still receive another box. After cancellation, you will lose access to receiving the monthly curated knitting and crochet boxes and any exclusive subscriber content or features tied to the subscription. If you resubscribe later, you can pick up right where you left off by reactivating your old subscription to avoid duplicate shipments.
- Email address used during subscription
- Account login credentials (for hooksneedles.com)
- Access to "Manage My Subscription" dashboard
- Order or subscription number (if available)
- Contact Customer Support email (support@hooksneedles.com) if unable to cancel online
- Contact phone number (+1 888-440-7931, Mon–Sun, 9:00AM–9:00PM EST) for urgent or unresolved cancellations
- Reason for cancellation (occasionally requested by support)
- Current/upcoming shipment status (since cancellations do not affect orders already processed or shipped)
- Verification code sent by email or SMS for account actions
We've actually written a step by step guide on how to get a refund from hooksneedles. Check it out!
The Easiest Way to Cancel hooksneedles
If you’re frustrated trying to cancel your subscription, membership, or bill from hooksneedles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to hooksneedles?
HOOKS NEEDLES, HOOKSNEEDLES.COM, HOOKSNS, HOOKS & NEEDLES
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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