HP Connected offers a service called HP Instant Ink, which is a monthly subscription that automatically delivers ink cartridges to your home before you run out of ink. You pay a monthly fee based on the number of pages you plan to print each month, with plans starting as low as $1.49 for 10 pages up to $27.99 for 700 pages. The cost includes shipping, postage, and recycling of used cartridges, and you can change or cancel your subscription at any time. This service is designed for HP printers that connect to the internet and helps save money on printing costs by managing ink delivery efficiently.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for HP Instant Ink is straightforward and can be done online by logging into the user's account. There are no penalties, and the cancellation takes effect after the current billing period, which makes it easy and quick for consumers.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel hpconnected: Step by Step
If you purchased through HP Instant Ink:
- Visit the cancellation page: Go to hpinstantink.com/cancel.
- Log in to your account: Enter your email address and password associated with your HP Instant Ink account.
- Select your plan: Once logged in, navigate to the subscription that you wish to cancel.
- Follow the prompts: Continue with any prompts regarding cancellation until you reach the confirmation page.
- Confirm cancellation: Follow the final instructions to complete the cancellation.
If you purchased through HP Business:
- Visit the cancellation page: Go to hpinstantink.com/cancel_business.
- Log in to your account: Enter your email address and password associated with your HP Business account.
- Select your plan: Once logged in, navigate to the subscription that you wish to cancel.
- Follow the prompts: Continue with any prompts regarding cancellation until you reach the confirmation page.
- Confirm cancellation: Follow the final instructions to complete the cancellation.
Tips & Tricks for Canceling hpconnected
- Perform a network reset on the printer's screen the day before the subscription expires to disconnect it from the internet and prevent HP from disabling the cartridges.
- Delete and re-add the printer in Windows using WiFi Direct to create a local connection without internet, allowing continued use of Instant Ink cartridges post-cancellation.
- Use the leftover Instant Ink cartridges immediately after cancellation since HP will block new usage once the subscription ends.
- Enable Direct Wi-Fi on the printer (hold Wi-Fi and Resume buttons) and connect your device to this network to print using the HP app without reconnecting to main Wi-Fi.
- Cancel just before using up all ink so you maximize the value before cartridges get disabled.
- Avoid reconnecting the printer to the internet after cancellation to prevent HP from remotely disabling the cartridges.
- Be aware HP may continue charging if cancellation is not confirmed properly; escalate by contacting customer support through official channels or forums if charges persist.
- Use firm, clear language when contacting support, demand confirmation and proof of cancellation, and keep records of all communications.
- If discounts or prorated refunds are offered, negotiate firmly or escalate politely to supervisors or higher support tiers if needed.
- Timing the cancellation around billing cycles can help avoid being charged for the next month.
hpconnected Customer Service Info
If you need assistance, here's how you can get in touch with hpconnected's support team.
Cancel hpconnected Script
Script
Copy
Dear HP Connected Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I find that I am unable to utilize the service as much as I initially expected.
I appreciate the services provided, but at this time, I need to discontinue my membership. Please confirm the cancellation and any next steps I need to take. Thank you for your assistance.
Best regards,
Frequently Asked Questions
HP Connected's subscription can be canceled anytime online or via customer support, with cancellation effective at the end of the current billing month. Upon cancellation, no refunds are issued for unused or rollover pages, and HP will disable the subscription cartridge remotely. HP may also cancel the service with 30 days' notice or immediately for breaches or unpaid charges, providing a refund for any advance payments in case of HP-initiated cancellations.
To cancel your subscription on hpconnected (HP Instant Ink), you typically need to log into your account, which requires your password. If you don't remember your password, you can reset it at this link: https://www.hp.com/us-en/shop/ForgotPassword?catalogId=-1&langId=-1&storeId=10151. Cancellation through phone or unauthenticated chat support without a password does not appear to be an option, so having access to your account credentials is important for managing your subscription.
- Unwanted enrollment in HP Instant Ink without user consent.
- Overage charges making the service no longer cost-effective due to variable print volume.
- Inability to use original ink cartridges purchased with the printer once subscribed to Instant Ink.
- Feeling charged to use own ink despite having paid for original cartridges.
- Customer service frustration and poor refund handling.
- Subscription cancellation blocks use of ink cartridges already paid for or received.
- Charges without receiving cartridges, such as being billed for months when cartridges were not shipped because ink levels were not low enough.
- Billing and ink usage policies perceived as scammy, including paying for a service that feels like paying just for the privilege of using their ink.
- Delayed or missing shipments leading to payment without product delivery.
When canceling HP Instant Ink, the service remains active until the end of the current billing month, with no refunds for unused ink or pages. Additionally, HP remotely disables the subscription cartridges upon cancellation, so you cannot continue using them and must buy new cartridges to print afterward. If you cancel after 30 days into a yearly plan, the service continues until the end of the yearly period with no refunds, and any outstanding debts will be charged immediately, so be aware of no pro-rated refunds and cartridge lock-in after cancellation.
Before cancelling your HP Connected subscription, it's important to know that upon cancellation, HP will remotely disable your subscription cartridges, so you will no longer be able to print with them. You must return any subscription cartridges to HP as instructed, and no refunds are provided for any unused ink or service plan pages. Your payment method will be charged for the full last month period, even if you don't use all your pages or ink. To continue printing after cancellation, you'll need to purchase regular HP cartridges compatible with your printer.
- HPConnected.com or HP Instant Ink account login credentials (username/email and password)
- Access to the "My Plan" section within your HP Instant Ink account
- Knowledge of the printer model (e.g., HP OfficeJet Pro 6975 All-in-One Printer)
- Knowledge of which printer you wish to unsubscribe or remove
- Printer’s serial number (optional, may be needed for identification)
- Access to the printer's user manual (optional, if a factory reset is needed after cancellation)
We've actually written a step by step guide on how to get a refund from hpconnected. Check it out!
The Easiest Way to Cancel hpconnected
If you’re frustrated trying to cancel your subscription, membership, or bill from hpconnected—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to hpconnected?
Payment to HP Instant Ink, HP INSTANT INK XXXXX0043 XXXXX2777
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
