Indeed is a website that helps people find jobs and helps employers post job listings. For job seekers, they offer a paid subscription called Indeed Premium, which gives extra tools and insights to make your job search easier. If you sign up for Premium, you might see a subscription charge that renews automatically each month unless you cancel it. For employers, Indeed offers subscriptions for services like resume searching and sponsoring job posts, which are billed on a recurring basis until canceled.
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The cancellation process is straightforward and involves a few simple steps directly accessible from the user's account, making it quite easy to cancel the subscription.
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How to Cancel Indeed: Step by Step
If you purchased through Indeed.com:
- Log in to your Indeed account.
- Go to the Employer Dashboard.
- Select Subscriptions.
- Click on the three dots next to your current subscription.
- Select Cancel subscription.
- Confirm by clicking Cancel subscription again to finalize the cancellation.
Tips & Tricks for Canceling Indeed
- Navigate to Account Settings or Subscriptions in your Indeed account to find cancellation options.
- Look for an active subscription and select Cancel Subscription. If you don't see this option, check your email for confirmation or subscription links.
- Contact Indeed support directly if the online option is unavailable or difficult to find.
- Cancel well before the next billing cycle to avoid further charges.
- For job alert emails, use the unsubscribe link at the bottom of each email; multiple alerts require individual cancellations.
- Use the My Subscriptions page to edit, pause, or delete alerts to manage active subscriptions.
- When dealing with difficult customer service, remain calm and polite but persistent.
- Some users have found that using strong but polite language and escalating to supervisors if needed can help.
- Timing your cancellation calls or emails early in the week or morning hours when call volumes are lower can improve response times.
- A dark but reported tactic to avoid sales pitches is claiming the account holder has passed away, though this is ethically questionable.
Indeed Customer Service Info
If you need assistance, here's how you can get in touch with Indeed's support team.
Cancel Indeed Script
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Dear Indeed Team,
I hope this message finds you well. I would like to request the cancellation of my Indeed subscription, as I am currently re-evaluating my hiring needs and will not be utilizing the service for the foreseeable future. Please confirm the cancellation of my subscription at your earliest convenience. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Indeed's subscription program is subscription-based with recurring payments until cancellation. You can cancel your subscription at any time and will continue to have access to the service through the end of your current billing period. Refunds are not guaranteed and, if given, are only provided as credit for Indeed services at Indeed's discretion.
To cancel your subscription on Indeed, you generally need to log into your account, which means you will need your password. The cancellation process is done through the 'Account Settings' or 'Subscriptions' section once logged in. If you do not remember your password, you can reset it by visiting this URL: https://secure.indeed.com/auth and clicking "Forgot Your Password?" to receive reset instructions. There is no indication that you can cancel your subscription without logging in or providing your password.
So, having your password is necessary for subscription cancellation unless you reset it first.
- Unexpectedly high fees due to changes in pricing or billing system without clear disclosure.
- Lack of control over daily budget leading to large daily charges.
- Billing based on per-application charges even if applications are not reviewed.
- Perceived unfair or ridiculous charges without transparency.
- Difficulty contacting customer service to dispute charges.
- Complex, opaque billing processes causing confusion and frustration.
- Billing occurring despite not reviewing applications.
- Aggressive and undisclosed pricing changes.
- Charges considered fraudulent for jobs not sponsored.
- No customer service number or invoice available for billing inquiries.
- Unauthorized charges exceeding $1000 without clear communication.
- Being charged despite stopping or pausing job postings.
- Confusion over free trial offers and subsequent billing during free trial periods.
- Difficulty deleting payment information or contacting support.
- Refund requests due to unsatisfactory service or dissatisfaction with the platform.
- Refunds given as goodwill gestures after complaints or investigations.
Indeed subscriptions are charged on a recurring basis and can be cancelled at any time, but the cancellation only goes into effect starting from the next billing cycle, meaning you'll still be charged through the current period. Payments for subscription services are usually non-refundable, and any refunds are at Indeed's discretion, often given as store credit. Be aware that you cannot cancel individual contacts already used, and there are no lock-in contracts or early cancellation fees, but the delay in cancellation can feel like a landmine if you expect immediate stoppage.
Before cancelling your Indeed subscription, membership, or bill, keep in mind that you will lose access to certain key features such as viewing candidate names and their contact information. Contacts granted during your subscription will expire six months after cancellation, meaning you won't be able to access them after that period. Additionally, canceling will result in losing all Premium features if you were subscribed to Indeed Premium. If you close your Indeed account entirely, your data will be deleted and you won't be able to use Indeed services unless you create a new account again.
- Indeed account login credentials (email address and password)
- Access to the email address associated with the Indeed account
- Knowledge of the active subscription type (e.g., Standard Resume, Premium, Sourcing, or job alert subscriptions)
- Access to Subscription Management or 'Account Settings' in the Indeed account dashboard
- Billing cycle awareness (to cancel prior to the next charge)
- Payment method information (in case cancelation must be verified, or to ensure future charges stop)
- Ability to locate and use cancellation links in account settings or in confirmation emails
- Contact details for Indeed support (if additional confirmation or assistance is needed)
- Access to individual job alert emails (if canceling alerts, to click the "unsubscribe" links)
We've actually written a step by step guide on how to get a refund from Indeed. Check it out!
The Easiest Way to Cancel Indeed
If you’re frustrated trying to cancel your subscription, membership, or bill from Indeed—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Indeed?
INDEED, INDEED.COM, INDEED JOBS, INDEEDCAREERS, INDEED PAYMENTS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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