The Ultimate Step by Step Guide to Cancelling an Invoice Simple Subscription or Membership (invoicesimple.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Invoice Simple is an easy-to-use online service that helps people create and manage invoices, receipts, and estimates, making billing simple for small business owners or freelancers. They offer three subscription plans: Essentials, Plus, and Premium, which range from a few invoices per month to unlimited invoicing, with added features like online payments, invoice tracking, and professional templates. You might see a charge from them if you're using their service to bill clients or keep track of business expenses. They also have a free trial so you can try it out before subscribing.
Canceling a subscription with Invoice Simple requires contacting support either through email or in-app chat and providing specific information such as email, receipt screenshot, and reason for cancellation. It is not an instant self-service process and requires communication with customer support, making it moderately difficult but not overly hard.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Invoice Simple subscription.
How to Cancel Invoice Simple: Step by Step
If you purchased through Invoice Simple:
Gather the required information:
Your account's email address.
A screenshot of your subscription receipt.
Your reason for cancelling.
Email Invoice Simple support at support@invoicesimple.com or use the in-app chat client to submit your cancellation request.
If you purchased through Google Play:
Sign in to the Google Account that has your subscriptions.
Tips and Tricks for Getting a Invoice Simple Refund
Initiate cancellation well before the next billing cycle to avoid automatic renewal charges.
Document everything: keep screenshots of subscriptions, receipts, chat transcripts, and email communications as proof.
Use firm but polite language in emails or chats; explicitly state that you want to cancel the subscription effective immediately.
Send cancellation requests by email to support@invoicesimple.com or via their in-app chat for a direct record.
Flag the email subject as "Cancellation Request" to catch customer service attention and speed up processing.
Request confirmation of cancellation in writing to ensure you have evidence the subscription was terminated.
Delete the account immediately after cancellation through the app's settings under "Account" to prevent future charges.
If charged after cancellation, publicly mention poor customer service on review sites or forums to escalate the issue.
Escalate to payment service providers or dispute charges
Cancel subscriptions purchased via Google Play or iTunes through those platforms directly to prevent continued billing.
Timing tip: Best to cancel right after subscribing if on a trial or near the end of your paid term to avoid unwanted charges.
Prepare for poor customer service response and be persistent; multiple contacts may be necessary.
Why Do People Request Refunds from Invoice Simple
Price increases - Users complain about prices going up frequently or significantly over time.
Poor customer service - Issues with unresponsive or unhelpful support, inability to talk to a representative.
Billing issues - Problems such as double charging, being charged after cancellation, or unexpected extra charges.
Technical problems - App or software issues like inability to attach photos, syncing problems, system downtime.
Forced upgrades or larger subscription requirements - Users being forced to upgrade plans or buy more expensive subscriptions to continue using services.
Inability to cancel or get refunds - Difficulties in canceling accounts or not receiving refunds after cancellation requests.
False advertising and unreliable service - Perceived misinformation about the service and dissatisfaction with service reliability.
General dissatisfaction - Overall unhappiness leading to account cancellation.
Invoice Simple Refund Script
Script
Copy
Dear Invoice Simple, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Invoice Simple Refund Policy
Invoice Simple's cancellation policy requires users to submit a cancellation request via email to support@invoicesimple.com or through the in-app chat if the subscription was purchased directly through the app. Subscriptions purchased via Google Play or iTunes must be canceled through their respective platforms. The refund policy states that all fees are non-cancelable and non-refundable for the entire term, with no refunds or credits for partial use or unused months.
The Easiest Way to Get a Invoice Simple Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Invoice Simple—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Invoice Simple has a strict policy where all fees are non-cancelable and non-refundable for the entire term, meaning you will not get any refunds or credits for partial use, upgrades, downgrades, or unused months during an active subscription. You remain responsible for all fees on any renewals until you formally terminate your account or terms. Essentially, there is no immediate cancellation benefit, and refund requests must be handled through specific support channels or platform stores like Apple or Google Play if applicable, so be cautious about committing to their subscription.
Price increases - Users complain about prices going up frequently or significantly over time.
Poor customer service - Issues with unresponsive or unhelpful support, inability to talk to a representative.
Billing issues - Problems such as double charging, being charged after cancellation, or unexpected extra charges.
Technical problems - App or software issues like inability to attach photos, syncing problems, system downtime.
Forced upgrades or larger subscription requirements - Users being forced to upgrade plans or buy more expensive subscriptions to continue using services.
Inability to cancel or get refunds - Difficulties in canceling accounts or not receiving refunds after cancellation requests.
False advertising and unreliable service - Perceived misinformation about the service and dissatisfaction with service reliability.
General dissatisfaction - Overall unhappiness leading to account cancellation.
Email address on your account
Screenshot of your subscription receipt (received via email at time of purchase)
Reason for cancelling
Before canceling your Invoice Simple subscription, know that cancellation requests must be made through support email or in-app chat for direct app purchases, or through Google Play or iTunes if you subscribed via those platforms. You will lose access to the subscription services immediately after cancellation, including all invoicing, estimates, and payment processing features. There are no refunds or credits for any unused periods or partial use of the service, so cancellation does not entitle you to a refund. Additionally, Invoice Simple may retain your personal data indefinitely even after cancellation for transaction records and service purposes, unless a formal deletion request is made through the customers you do business with.
Invoice Simple's cancellation policy requires users to submit a cancellation request via email to support@invoicesimple.com or through the in-app chat if the subscription was purchased directly through the app. Subscriptions purchased via Google Play or iTunes must be canceled through their respective platforms. The refund policy states that all fees are non-cancelable and non-refundable for the entire term, with no refunds or credits for partial use or unused months.
To cancel your Invoice Simple subscription, you need to contact their support team either by emailing support@invoicesimple.com or using the in-app chat client. There is no explicit mention that you need your password to cancel the subscription, especially if you are contacting support directly. However, if you need to reset your password for any reason, you can do so by going to the login screen of the Invoice Simple app or web app and clicking "Forgot Password" or "Forgot Your Password," then follow the steps to receive a password reset email.
We've actually written a step by step guide on how to get a refund from Invoice Simple. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Invoice Simple subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Invoice Simple account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Invoice Simple online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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