IPBurger offers a range of proxy and VPN services, including residential, static ISP residential, private dedicated, mobile, and fresh dedicated IP proxies. They provide subscription plans that can be billed monthly, quarterly, or annually, with all plans set to auto-renew for your convenience. Customers can upgrade, downgrade, or cancel their plans at any time, and payment is accepted via PayPal, Bitcoin, and credit card. Annual subscriptions come with discounts, and bigger discounts are available for bulk orders, which explains why someone might see charges from IPBurger on their billing.
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IPBurger allows cancellation anytime through a clear link under 'Next Due Date' in the user's account settings, making the process straightforward. There is no indication of complicated steps or delays, indicating an easy cancellation process.
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How to Cancel IPBurger: Step by Step
If you purchased through IPBurger directly:
- Log in to your account on the IPBurger website.
- Navigate to the dashboard after logging in.
- Locate your subscription plan listed on the dashboard.
- Choose the option to manage your subscription.
- Select discontinue plan or cancel subscription.
- Follow any additional prompts to confirm the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings by clicking the gear icon.
- Select Payments, then Manage Automatic Payments.
- Find the IPBurger subscription in the list.
- Click on the IPBurger subscription to view details.
- Select Cancel to stop the subscription payments.
Tips & Tricks for Canceling IPBurger
- Start cancellation well before the subscription renewal date to avoid automatic charges.
- Turn off auto-renewal immediately after purchase to prevent future billing.
- Contact customer support directly if online cancellation options are unclear or inaccessible, and keep records of all communications.
- Ask for confirmation emails or cancellation receipts to have proof of subscription termination.
- If cancellation buttons require multiple clicks, follow through carefully, as some services need repeated confirmation to deactivate auto-renewal.
- Remove payment information from the account if possible after cancellation to prevent accidental charges.
- Use firm and clear language in communications, such as "Please cancel my subscription effective immediately" to avoid ambiguity.
- Escalate to higher support levels or request refunds if initial cancellation attempts fail.
- Be aware some subscriptions may not appear in usual payment platforms like Apple or Google accounts, so check all possible billing sources.
- Request IP changes from IPBurger support before cancellation if you rely on specific IPs to avoid reuse issues post-cancellation.
IPBurger Customer Service Info
If you need assistance, here's how you can get in touch with IPBurger's support team.
Cancel IPBurger Script
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Dear IPBurger Support Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription due to a recent shift in my technological requirements. I appreciate the service provided thus far, but at this moment, I no longer require it.
I would be grateful if you could confirm the cancellation and provide any necessary information regarding the final billing process.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
IPBurger allows cancellation of accounts with a full refund within 30 days of the initial purchase under their Money Back Guarantee. Refunds beyond 30 days may be considered at their discretion if the service was unavailable or unusable, with refunds processed within seven days to the original payment form. Cancellation can be done anytime, especially within the 30-day window for a full refund, and should be requested by emailing their support.
To cancel your IPBurger subscription, you need to log in to your client area, which requires your username and password. If you do not remember your password, you can reset it using this link: https://secure.ipburger.com/password/reset/begin. IPBurger does not offer subscription cancellation without authentication, such as phone or chat support without a password, so having your password is necessary to proceed with cancellation.
- Poor customer support, including unhelpful or unresponsive service.
- High fraud scores on proxies, making them less reliable or blocked by sites.
- Low quality proxies, leading to poor performance or frequent disconnections.
- Proxy/VPN detection, causing proxies to be blacklisted or easily detected by services.
- Concerns about fraud or scam accusations, eroding trust in the service.
- Unauthorized charges, causing customers to cancel subscriptions to avoid further billing issues.
- Issues with bot activity detection, impacting usability for tasks requiring anonymity or proxy use.
- Dissatisfaction leading to multiple subscription cancellations, often related to unresolved issues via support tickets.
IPBurger does not offer refunds due to the intangible nature of their service, and they may issue store credit instead. Multiple customer reviews indicate difficulties with canceling subscriptions promptly, experiences of continued billing even after cancellation requests, and unresponsive or unhelpful customer service regarding refunds or cancellations. There are no clear explicit contracts or early cancellation fees, but these operational issues effectively act as barriers to easy cancellation and refunds, creating potential landmines for users.
Before cancelling your IPBurger subscription, keep in mind that you will lose access to your VPN service dashboard where you manage your plan, download VPN credentials, and view invoices. Cancelling the subscription means you won't be able to use the VPN service tied to your plan, including any specific protocols or location choices you have configured. Also, be aware that you handle the cancellation through your dashboard, and once cancelled, your service and any associated features will stop immediately. If you rely on the VPN for privacy or security, plan accordingly to avoid service interruptions.
- Email address associated with the account
- Payment method or payment information used for subscription
- Order number or subscription ID (if applicable)
- Reason for cancellation (may be requested for feedback but not always required)
- Access to your IPBurger account to verify your identity and process the cancellation
- Contacting customer support via their official support email or portal, if self-service cancellation is unavailable
We've actually written a step by step guide on how to get a refund from IPBurger. Check it out!
The Easiest Way to Cancel IPBurger
If you’re frustrated trying to cancel your subscription, membership, or bill from IPBurger—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to IPBurger?
IPBURGER, IPBurger.com, IPBurger VPN, IPBurger Service
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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