iPostal1 offers virtual mailing address subscriptions that let you receive mail at a real physical address which you can manage online or through their app. Plans start at $9.99/month and include different levels of mail item limits, from 30 to 240 items per month, with flexible shipment options and free cloud storage for scans. The subscriptions renew automatically unless cancelled, and you can add services like live call answering and document notarization for extra fees. So if you're seeing charges from iPostal1, it’s likely for one of these virtual mailbox plans or additional mail-related services you signed up for.
Difficulty
12345
678910
Easy
Medium
Very Hard
Canceling iPostal1 subscription can be done easily online within the user's digital mailbox or app by following clear steps without needing to contact customer support, indicating low difficulty.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel iPostal1: Step by Step
If you purchased through iPostal1.com:
- Login to your digital mailbox on the iPostal1 website.
- Click Mailbox Settings in the sidebar.
- Click Cancel Mailbox under General Settings.
If you purchased through the iPostal1 App:
- Open the iPostal1 app on your device.
- Tap the icon at the top left of the screen to open the sidebar.
- Tap Account Settings below your mailbox address.
- Select Delete Location.
Tips & Tricks for Canceling iPostal1
- Contact customer service via phone early in the day (9:00 AM ET start) to avoid long wait times and call timeouts.
- Persist with phone calls and emails: multiple attempts may be necessary, as some users report long hold times and closed tickets without resolution.
- Request written confirmation of cancellation to avoid future billing disputes.
- Use clear, firm language emphasizing your desire to immediately cancel the account and stop all billing.
- Escalate by mentioning willingness to file complaints with consumer protection agencies if cancellation is not processed.
- Keep copies of all communication including emails, call logs, and any refund offers for evidence.
- Ask specifically about refund policies and document any partial refunds offered for unused periods.
- If possible, cancel your subscription before the next billing cycle to avoid auto-renewal charges.
- Be prepared for poor customer service; remain patient but persistent.
- Use the company’s customer service email and phone number directly, not third-party contact forms, for faster response.
iPostal1 Customer Service Info
If you need assistance, here's how you can get in touch with iPostal1's support team.
Cancel iPostal1 Script
Script
Copy
Dear iPostal1 Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to changes in my personal circumstances that no longer allow me to utilize the service effectively.
I appreciate the service you have provided thus far, but at this time, I must cease my membership. Please confirm the cancellation and if there are any final steps I need to complete on my end.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
iPostal1 offers automatic renewal for both monthly and yearly plans, which can be stopped by canceling your subscription anytime before the next billing date. There is no minimum contract, and you can pay month to month with no sign-up or cancellation fees. Yearly prepaid plans are non-refundable after the first 30 days, but you can receive a full refund within the first 30 days if you haven't used your account to receive mail or for any other purpose by contacting iPostal1.
To cancel your iPostal1 subscription, you will need to log into your account, which requires your password. If you have forgotten your password, you can reset it through their password reset page at https://portal.ipostal1.com/login by clicking the 'Forgot Password' option. If you encounter issues, you can also contact their customer service via email or phone for assistance. So, having your password or access to reset it is necessary for cancellation.
- Inability to complete required identification and notarization (Form 1583), preventing use of service but still being charged.
- Unauthorized or continued charges after deciding not to proceed or after cancellation.
- Poor customer service, including difficulty contacting agents, long wait times, and lack of phone support.
- Issues with mail handling such as delayed, missing, or mishandled mail and ignored shipping requests.
- Complications with document submission and refusal to accept external notarization.
- Account cancellations or service discontinuations without customer consent or proper notice.
- Partial or declined refunds with refund disputes often only partially resolved.
- Inability to close mailbox accounts due to unshipped mail and ignored customer requests.
- Accusations of fraudulent billing practices or unauthorized bank charges.
iPostal1 allows you to cancel your subscription at any time, but plans renew automatically unless canceled before the billing date. There are no sign-up or cancellation fees, and you can get a full refund within the first 30 days if the account hasn't been used to receive mail. However, be aware of potential extra charges such as fees for mail items beyond the plan maximum, nominal pick-up fees at some locations, and extended storage fees beyond the free storage period.
Before cancelling your iPostal1 subscription, keep in mind you will lose access to your digital mailbox and any associated features such as mail scanning, forwarding, and secure storage of your mail. Cancellation should be done before the next billing date to avoid automatic renewal charges. Also, consider that once cancelled, you will no longer be able to receive or manage mail through iPostal1's platform, so ensure you have an alternate mailing solution in place. Refund policies, if applicable, depend on your specific plan and the timing of cancellation.
- Login credentials for your iPostal1 account (username and password)
- Access to Digital Mailbox via website or app
- Mailbox ID or address of your digital mailbox
- Navigation to Mailbox Settings or Account Settings in your digital mailbox
- Ability to select “Cancel Mailbox” or “Delete Location” under the appropriate settings section
- Knowledge of your next billing date to ensure cancellation before automatic renewal
- Contact information if contacting customer support is needed (such as email or phone)
- Understanding of refund eligibility (e.g., full refund if account not used within first 30 days)
We've actually written a step by step guide on how to get a refund from iPostal1. Check it out!
The Easiest Way to Cancel iPostal1
If you’re frustrated trying to cancel your subscription, membership, or bill from iPostal1—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to iPostal1?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
