JobLeads is a service that helps people find better jobs faster. They offer two types of memberships: Basic, which is free and gives you things like a job search assessment, resume review, and previews of job listings; and Premium, which is a paid subscription that adds extras like personalized job alerts, access to top headhunters, digital coaching, and MasterClasses. If you see charges from them, it's likely because of the Premium subscription. Basic membership is free, so no billing happens for that. The Premium subscription helps improve your job search with extra tools and support.
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The cancellation process is straightforward and can be done entirely online through the user's account settings by following clear steps. While it requires filling out a cancellation questionnaire, it does not involve contacting customer service or waiting periods, making it relatively easy for consumers.
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How to Cancel JobLeads: Step by Step
If you purchased through JobLeads directly:
- Log in to your JobLeads account.
- Click on the profile icon at the top right of the page and select "My account" from the pop-up menu.
- Navigate to the "JobLeads membership" section and click the link that says "here" to cancel.
- Click the "Terminate membership" button.
- Fill out the cancellation questionnaire that appears, providing your feedback. Choose to either "Keep membership" or "Continue cancellation" to finalize.
If you purchased a Trial Membership:
- Access your account settings on JobLeads.
- Navigate to the JobLeads Membership Section.
- Click on the cancellation link provided in the membership section.
- Terminate your membership.
- Confirm your cancellation to ensure it processes properly.
Tips & Tricks for Canceling JobLeads
- Use a virtual credit card with limited funds to subscribe, so any unwanted charges are limited and can be blocked.
- Cancel before the trial ends but do not rely solely on cancellation confirmation emails, as charges may still occur.
- Monitor your bank account closely after cancellation for any unauthorized charges or attempts.
- Remove or block your payment method after canceling if possible to stop further charges.
- Beware that cancellation buttons or options may only appear after you have already been charged; try cancelling immediately after the trial.
- Escalate to your bank or card issuer to dispute charges if JobLeads continues to bill after cancellation.
- Provide detailed proof of cancellation in communications when disputing charges, but be prepared for poor customer service responses.
- Be prepared for a convoluted and frustrating cancellation process that is designed to delay or prevent successful cancellation.
- Expect that refunds may be denied even when cancellation is confirmed; dispute via bank if necessary.
- Ignore official policy and rely on factual user experiences about timing and escalation (e.g., cancel before trial ends, block card, dispute charges).
- Keep documentation of all communications with JobLeads in case you need to escalate or dispute charges.
- Consider the timing of cancelling very carefully—do it as early and proactively as possible, ideally before trial activation.
JobLeads Customer Service Info
If you need assistance, here's how you can get in touch with JobLeads's support team.
Cancel JobLeads Script
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Dear JobLeads Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription with JobLeads. After careful consideration, I have decided to explore other opportunities and services that align better with my current needs.
I would appreciate your assistance in processing this cancellation promptly. Please confirm the cancellation and let me know if there are any further steps I need to take.
Thank you for your support.
Best regards,
Frequently Asked Questions
JobLeads offers a flexible cancellation policy allowing you to cancel your Premium Membership anytime before the renewal date without any penalty or additional charges. After cancellation, you retain access to all Premium Membership benefits until the end of your current subscription period or billing cycle. The renewal date is based on the duration of your purchased plan, and you can find it in your account settings under "My account" in the "JobLeads membership" section.
Yes, you need to have access to your JobLeads account, which means you need your password to log in and cancel your Premium Membership subscription by yourself. The cancellation process involves logging into your account, going to the membership section, and clicking to terminate the membership followed by submitting a cancellation questionnaire. If you don't remember your password, you can reset it here: https://jobleads.com/reset-password. Unfortunately, cancellation without logging in or password access is not indicated as an available option on JobLeads support pages.
- Unauthorized charges and auto-renewals without clear consent or notification, especially after trial periods.
- Difficulty in canceling subscriptions even when following cancellation procedures.
- Dissatisfaction with customer service and failure to address billing and refund issues.
- Complaints about the quality of service and the legitimacy of job listings.
- Negative reputation and ethical concerns raised by former employees and users describing the service as a scam.
- Misleading marketing practices, such as copying job adverts from other sources instead of providing exclusive listings.
- Unexpected charges after cancellation, including renewals charged without permission.
JobLeads allows cancellation of its Premium Membership at any time before the renewal date with no penalty or additional fees. However, you must cancel before the subscription renews to avoid being charged for the next period, and cancellation only takes effect after the current billing cycle ends, so you still have access to benefits until then. There are no contracts, lock-ins, or early cancellation fees, but you should be aware that the process involves navigating through account settings and completing a cancellation questionnaire, which could be seen as a slight hurdle.
Before cancelling your JobLeads Premium Membership, know that you will be downgraded to a Basic Membership after the current billing cycle, losing all Premium benefits. These include access to detailed job listings, new career opportunities, coaching services like MasterClasses, Career Guides, and Webinars, as well as the Headhunter Database and Headhunter Matching Service. As a Basic Member, you won't have access to the full range of job listings, the exclusive headhunter network, or 24/7 coaching services designed to help you land your dream job faster. Keep these limitations in mind to decide if cancellation meets your career needs.
- JobLeads account login credentials (email and password used to access your account)
- Access to the JobLeads account settings via the profile icon
- Navigation to the "JobLeads membership" section within the account menu
- Completion of a cancellation questionnaire or exit survey (feedback is required, but specific questions are not publicly listed)
- Click the "Terminate membership" button to begin and confirm the cancellation process
- Review and confirm the membership status or renewal date after cancellation to ensure it has processed
- No additional documents, email confirmation, or cancellation ID is specifically required based on public help center information
We've actually written a step by step guide on how to get a refund from JobLeads. Check it out!
The Easiest Way to Cancel JobLeads
If you’re frustrated trying to cancel your subscription, membership, or bill from JobLeads—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to JobLeads?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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