The Los Angeles Times offers several subscription options that give you full digital access to their website and mobile app. You can choose from plans like $1 for the first 4 months followed by $16 every 4 weeks, or annual subscriptions ranging from $60 to $208. These subscriptions automatically renew, but you can cancel anytime if you don't want to be billed again. If you get print delivery, that comes with full digital access as well, making it easy to stay updated however you prefer.
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Canceling a subscription to Latimes is relatively straightforward with multiple options available including online cancellation, email, phone, or even written mail. This flexibility makes the process easy, although some users may find the need to call or send an email slightly less convenient compared to instant online cancellation.
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How to Cancel Latimes: Step by Step
If you purchased through the LA Times website:
- Visit the LA Times subscription cancellation page at www.latimes.com/cancel.
- Log in to your account using your email and password.
- Once logged in, locate the option that says "Cancel Subscription".
- Follow the prompts to confirm cancellation. You may need to answer a few questions regarding your decision to cancel.
- After completing the cancellation process, you should receive a confirmation email regarding your cancellation.
If you purchased through iTunes:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find your LA Times subscription in the list and tap on it.
- Choose Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon in the top-left corner.
- Select Subscriptions.
- Find your LA Times subscription and tap on it.
- Tap Cancel Subscription and follow the instructions to confirm.
If you purchased through a third-party provider:
- Contact the third-party provider directly, as cancellation procedures may vary depending on the provider.
- Visit their customer support page or call their customer service for further assistance.
Tips & Tricks for Canceling Latimes
- Cancel BEFORE the subscription renewal date to avoid being charged as LA Times does not refund after renewal.
- Navigating to cancel: Go to Manage Subscriptions > Additional Options > Cancel in your account dashboard.
- Be persistent if cancellation option is hard to find; some users say it can be hidden or unavailable initially.
- Use precise cancellation language: Clearly state "Please cancel my subscription effective immediately" to avoid ambiguity.
- Escalate politely but firmly: If online cancellation fails, contact customer service multiple times or use email for cancellation requests referencing your account details.
- Document all cancellation attempts (screenshots, emails, dates, names of reps) in case of disputes or continued charges.
- Check for online legal cancellation rights: California law mandates an online cancellation option for subscriptions started online—use this if needed.
- Avoid last-minute cancellation attempts on the day of renewal; do it days in advance to ensure processing time.
- Ignore offers or holds: If offered retention deals, stand firm if you do not want to continue the subscription.
- Monitor your billing statements after cancellation to ensure no further charges are made.
Latimes Customer Service Info
If you need assistance, here's how you can get in touch with Latimes's support team.
Cancel Latimes Script
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Dear Customer Service,
I hope this message finds you well. I am reaching out to request the cancellation of my subscription to the Los Angeles Times. While I have enjoyed the content, I find that I am unable to keep up with my reading and need to reduce my monthly expenses.
Thank you for your assistance in processing this cancellation. I would appreciate confirmation once it has been completed.
Best regards,
Frequently Asked Questions
The LA Times subscription auto-renews continuously and can be canceled anytime online, by phone, or by mail. Cancellation takes effect at the end of the current billing period with no pro-rata refunds provided, except if specified by a unique promotional offer. Refunds are only issued if a credit balance exceeds $1.00 after termination, typically returned within 60 days.
To cancel your Los Angeles Times subscription, you generally need to have your password to log into your account online. If you don't have your password, you can reset it by using the email associated with your account. If you can't access the registered email for a reset, you can still cancel by calling customer service at 213-283-2274 or by emailing membershipservices@latimes.com. You can reset your password here: https://member.latimes.com/account/forgotPassword.
- Editorial content dissatisfaction: Cancellations due to disagreement with the newspaper’s political stance or decisions, such as the LA Times not endorsing a presidential candidate, which angered readers who felt betrayed or that the paper lacked courage.
- Political or ideological disagreement: Readers cancel subscriptions because they perceive bias, disagree with editorial opinions, or feel the publication’s stance conflicts with their values.
- Subscription cost concerns: Expenses are a primary reason for cancellation, including high or rising subscription fees and financial hardship such as income loss related to the Covid-19 pandemic.
- Multiple subscriptions budget cutbacks: Subscribers may cancel to reduce their total spending on news subscriptions.
- Content quality and relevance issues: Too much clickbait, low-quality, or irrelevant content can lead to cancellation.
- Information overload: Subscribers may find the volume of content overwhelming or have unread hard copies piling up.
- Customer service problems: Difficulties in canceling, poor delivery service, or lack of responsiveness can trigger cancellations.
- Suspicion of business interests influencing editorial decisions: For example, LA Times readers saw the non-endorsement decision as possibly influenced by the owner’s business considerations, leading to distrust and cancellations.
- Emotional or ethical reactions: Shock, disgust, or objection to editorial decisions like non-endorsement can emotionally drive subscribers to cancel.
- Loss of credibility and trust: Perceptions that the newspaper is not fulfilling its role to hold public figures accountable, harming democracy and leading readers to unsubscribe.
With the Los Angeles Times subscription, you can cancel at any time, but be aware that the subscription is typically non-refundable and they do not provide pro-rated refunds unless specified in a promotional offer. Refunds for any credit balance after cancellation take about 60 days to process and are either credited back to your card or sent by check. There are no lock-in contracts or early cancellation fees, but you must cancel before auto-renewal as they generally do not refund after renewal.
Before cancelling your LA Times subscription, know that cancellation must be done formally either via their cancellation page, customer service email, or phone, as simply stopping payments does not cancel your subscription and you remain liable for fees until cancellation is confirmed. After cancellation, you will lose access to all subscriber-only content and features such as full articles, eNewspaper access, and member newsletters. The cancellation process can be challenging with possible customer retention attempts and delayed confirmation, so persistence is needed. Additionally, cancellation may take up to two weeks to become effective, during which you might still have access and payment obligations.
- First and Last Name associated with the subscription
- Email address used for the account
- Username (if applicable)
- Phone number linked to the account
- Password (for online cancellation)
- Billing address (including city, state/province/region, ZIP/postal code, country)
- Reason for cancellation (may be requested by customer service)
- Last 4 digits of your payment card
- Date of last charge
- Amount of last charge
We've actually written a step by step guide on how to get a refund from Latimes. Check it out!
The Easiest Way to Cancel Latimes
If you’re frustrated trying to cancel your subscription, membership, or bill from Latimes—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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