Maison Berger offers a free rewards program called Club Privé where members earn points with every purchase or review, which can be redeemed for discounts and rewards on future purchases. They provide exclusive discounts, 15% off the first purchase, and bonus points for signing up and special occasions. Maison Berger also offers flexible payment options and free shipping on orders over $100. If you see a charge from them, it might be for a subscription service or recurring purchase you signed up for, or from ordering their fragrance products or lamps which they sell online.
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Maison Berger allows subscription cancellation via simple commands (e.g., STOP via SMS) or straightforward account management online, which simplifies the process. The availability of direct commands and confirmation messages makes it relatively easy and quick for consumers to cancel.
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How to Cancel maison-berger: Step by Step
If you purchased through the website:
- Visit the official Maison Berger website at maison-berger.com.
- Scroll down to the bottom of the page and click on the "Contact Us" link.
- Fill out the contact form with your details:
- Your Name
- Email Address (associated with your subscription)
- Message: Clearly state that you wish to cancel your subscription.
- Submit the form and wait for a confirmation from Maison Berger regarding the cancellation.
If you purchased through SMS:
- Open your messaging app on your mobile device.
- Compose a new message.
- Type STOP in the message body.
- Send it to 1-844-578-8634.
- You’ll receive a confirmation text that your subscription has been canceled.
Tips & Tricks for Canceling maison-berger
- Start cancellation attempts via text by sending the keyword STOP to 1-844-578-8634 as this is a confirmed opt-out command.
- Cancel early in the billing cycle to avoid being charged for the next cycle.
- Use firm, clear language stating you want to cancel immediately and expect confirmation.
- Document all interactions by saving emails, chat transcripts, and screenshots.
- If initial requests fail, escalate by requesting to speak to a supervisor or contacting via social media channels.
- Leverage payment method controls such as canceling automatic payments through PayPal or credit card issuer if cancellation through the company is unsuccessful.
- Avoid agreeing to pauses or changes
- Be persistent and consistent; if blocked online, try phone, email, or text methods repeatedly.
maison-berger Customer Service Info
If you need assistance, here's how you can get in touch with maison-berger's support team.
Cancel maison-berger Script
Script
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Dear Maison Berger Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Due to recent changes in my personal circumstances, I am unable to continue with the service at this time.
I appreciate the quality products and services you provide, and this cancellation is not a reflection of my satisfaction. I hope to consider subscribing again in the future.
Thank you for your understanding and assistance.
Best regards,
Frequently Asked Questions
Maison-berger.com's membership/subscription items are recurring or deferred purchases. By continuing with the purchase, customers agree to the cancellation policy which allows them to be charged at the listed prices, frequencies, and dates until the order is fulfilled or cancellation is made if permitted. Specific cancellation details are not explicitly stated, but cancellation is possible where allowed, and customers commit to the recurring charges until that point.
To cancel your subscription with maison-berger.com, you can simply text the word "STOP" to 1-844-578-8634 without needing to log in or provide your password. This method does not require a password or account access, making cancellation straightforward via text. If you need to manage your account or reset your password for other reasons, you can do so here: https://maison-berger.com/account. So, for cancellation specifically, your password is not needed.
- Cost concerns: Feeling the subscription or membership is too expensive or not worth the price.
- Lack of perceived value: Customers may not feel they are receiving adequate benefits or products to justify continuing.
- Product dissatisfaction: Issues with quality or effectiveness of fragrances or related products.
- Billing issues: Problems such as unexpected charges or difficulties with payment processing.
- Usage changes: Reduced need for the products due to lifestyle changes or moving to a different home environment.
- Better alternatives: Finding competing products or services that offer more appeal or better pricing.
- Subscription fatigue: Customers overwhelmed by too many subscriptions and choosing to cut back.
- Customer service problems: Negative experiences with support or difficulty in managing the subscription.
- Delivery or availability concerns: Delays or issues with receiving products on time.
- Lifestyle preferences: Changing preferences for home fragrance methods or scents.
Maison Berger generally allows users to cancel their subscription or membership at any time without long-term lock-ins or early cancellation fees. However, specific cancellation details or potential fees are not clearly detailed on their main terms or FAQ pages, so it's important to review any confirmation emails or communications you receive during sign-up for any specific conditions. Be aware that some subscriptions may require text commands to cancel, such as texting STOP to a designated number, which can be a procedural step to keep in mind.
Before cancelling a subscription, membership, or bill with Maison Berger, know that cancellation typically stops any further billing and message communications, as you would receive a one-time opt-out confirmation via text if you cancel SMS subscriptions. You will lose access to any ongoing benefits or exclusive offers tied to the subscription or membership. It's important to consider that cancellation may affect your ability to receive updates, promotions, or member-only content. For specific cancellations like SMS messaging, you can text STOP to the provided number to opt out. Always check the terms of service or contact Maison Berger support if you need precise details regarding your subscription type.
- Full name associated with the subscription or account
- Email address used for the subscription or membership
- Full postal address on file (especially for unsubscribe or direct marketing requests)
- Mobile number if canceling SMS/text subscriptions (required to text STOP to 1-844-578-8634)
- Any order or account number related to recurring payments, if available
- Type of subscription or service you wish to cancel (e.g., promotional emails, SMS programs, membership, product subscriptions)
- Method of contacting Maison Berger (e.g., emailing support@maisonberger.us or contact@maisonberger.co.uk, texting STOP, or using the unsubscribe link in emails)
We've actually written a step by step guide on how to get a refund from maison-berger. Check it out!
The Easiest Way to Cancel maison-berger
If you’re frustrated trying to cancel your subscription, membership, or bill from maison-berger—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to maison-berger?
maison-berger.com, Maison Berger, MBPARIS, MB, Jubilant Prestige, Jubilant Prestige Sdn Bhd
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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