Makesy offers a subscription service where you get a DIY kit delivered to your door with everything you need to make candles, home, or body care products. The subscription includes all the tools, materials, instructions, and free domestic shipping. When it comes to billing, you pay the first installment when you sign up, and the rest of the payments are automatically taken every two weeks or monthly, depending on your plan. So if you see a charge from Makesy, it's likely for one of those scheduled payments for your subscription kit.
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Cancellation is very straightforward by simply texting a cancellation keyword (STOP, END, CANCEL, UNSUBSCRIBE or QUIT) to the shortcode provided by Makesy, making it very easy for consumers to cancel their subscription.
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How to Cancel Makesy: Step by Step
If you purchased through Makesy directly:
- Log in to your Makesy account at makesy.com.
- Navigate to the Account Settings section.
- Find the Subscriptions or Billing tab.
- Locate the subscription you wish to cancel.
- Select the option to cancel the subscription and follow any prompts to complete the cancellation.
- Check for a confirmation email regarding the cancellation.
If you purchased through SMS:
- Open your messaging app on your mobile device.
- Compose a new message and enter the shortcode provided by Makesy.
- Text any of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
- Wait for a confirmation message indicating that your cancellation request has been processed.
Tips & Tricks for Canceling Makesy
- Contact customer support directly via email using a clear and firm request for cancellation.
- Request a full refund along with cancellation if you encounter any issues or feel dissatisfied.
- Be persistent and polite, follow up if you do not get a response within a few days.
- Escalate by asking to speak to a supervisor if initial support is unhelpful or dismissive.
- Time your cancellation request promptly; orders can only be canceled within a very short window after placement (around 20 minutes) before processing starts.
- Keep all communication written to have a record of your cancellation requests and responses.
- Use social proof or mention decisions to leave publicly on forums or social media as leverage if you face resistance.
- Look for alternative vendors and briefly mention switching to them as a reason for cancellation to strengthen your case.
Makesy Customer Service Info
If you need assistance, here's how you can get in touch with Makesy's support team.
Cancel Makesy Script
Script
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Hi Makesy Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription as I am currently unable to utilize the services as intended. I appreciate the quality of your products but have decided to take a break for the time being.
Please confirm the cancellation of my subscription at your earliest convenience. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Makesy memberships enroll users for a minimum of one year and automatically renew annually, with reminders sent before renewal. To cancel subscription or membership communications, members can text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the designated shortcode, receiving a confirmation message upon cancellation; however, unsubscribing via text applies only to that specific text program, and separate unsubscriptions are required for other programs.
To cancel your subscription on Makesy, you do need your password as part of the login credentials to authenticate your account. If you don't remember your password, you can reset it using this link: https://masterclass.makesy.com/users/password/new. Having access to your account ensures that the cancellation request is legitimate and secure. If you have trouble connecting your account to the subscription, reaching out to support for help is recommended.
- Unsatisfactory product quality or product not meeting expectations
- Subscription cost being too high or perceived as not worth the price
- Lack of usage or finding no need for the subscription
- Better alternatives available in the market
- Technical issues such as bugs or problems with the service
- Difficulty with the cancellation process or poor customer service experience
- Unmet value compared to what was originally promised
- Overstock or already having enough supplies related to product subscriptions
- Change in personal circumstances reducing the need for the subscription
- Mispriced or billing disputes leading to dissatisfaction and cancellation
Makesy allows cancellation of orders only within 20 minutes of placement; after that, orders cannot be changed or canceled. There is no clear information on locking subscriptions, early cancellation fees, or long-term contracts, suggesting that while single orders have quick cancellation restrictions, typical subscription or membership cancellation can be done without penalty. However, cancellation of messaging subscriptions can be done via keywords like STOP or CANCEL, and no significant gimmicks or lock-ins appear prominent based on available policies and user feedback.
Before cancelling your Makesy subscription, know that you must text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the shortcode to initiate cancellation. After sending the cancellation request, you will receive one additional message confirming the cancellation has been processed. Once cancelled, you will lose access to the specific text messaging program you unsubscribed from, but may continue to receive messages from other Makesy programs unless you unsubscribe from those as well. It's important to ensure you use the correct keywords for cancellation, as the platform may not recognize other requests.
- Account email address associated with Makesy
- Full name used for the subscription or account
- Order or subscription number (if applicable)
- Phone number (if using text to cancel)
- Specific keyword command ("STOP", "END", "CANCEL", "UNSUBSCRIBE", or "QUIT") for SMS/text-based cancellations
- Reason for cancellation (optional, but sometimes requested)
- Contacting Makesy via email (hello@makesy.com) or text (844-648-2310) for direct cancellation requests
- Details of the service or membership you wish to cancel (e.g., Makerpro, subscription box, etc.)
We've actually written a step by step guide on how to get a refund from Makesy. Check it out!
The Easiest Way to Cancel Makesy
If you’re frustrated trying to cancel your subscription, membership, or bill from Makesy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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