Mappd is a helpful tool for students planning to go into health fields, like premed, that helps you track courses, calculate GPA, and organize your applications. They have a Free Forever plan with basic features and a Mappd Pro subscription for $7.50/month (with annual payment) or $9.99 monthly, which gives you unlimited access to advisors and letter of recommendation services. You might also see charges if you use their one-on-one advising sessions, which cost $240 for 30 minutes. They offer a free 2-week trial for the Pro plan with no credit card needed, so you can try it out first.
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The cancellation process requires sending an email to info@mappd.com to cancel the subscription, which is straightforward but not instant or purely self-service since it involves contacting support via email. The process is simple but not immediate, resulting in a low difficulty level.
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How to Cancel Mappd: Step by Step
If you purchased through Mappd.com:
- Log in to your Mappd account.
- Navigate to the Account Settings page.
- Select Subscription or Billing section.
- Click on the Cancel Subscription option.
- Confirm the cancellation by following the on-screen prompts.
- You will receive a confirmation email regarding the cancellation.
If you purchased through mobile devices (iOS or Android):
- Open the App Store or Google Play Store.
- Go to your Account or Subscriptions section.
- Locate the Mappd subscription.
- Select Cancel Subscription for Mappd.
- Confirm the cancellation as required.

Tips & Tricks for Canceling Mappd
- Initiate cancellation early in the billing cycle to avoid being charged for the next period.
- Document all communication with customer service including dates, times, and names of representatives.
- Use firm, clear language like “I am requesting immediate cancellation” and avoid ambiguous terms.
- Escalate politely but firmly to supervisors or managers if initial cancellation requests are ignored or denied.
- Cancel through app store or payment provider if the company’s cancellation process is confusing or non-responsive.
- Use refund and chargeback claims as a last resort if cancellations are not honored and no service is provided.
- Avoid scripted or generic cancellation requests; personalize your message to include order details and reasons.
- Check for automatic renewal settings and turn them off immediately after purchase to prevent future charges.
- Call at times likely to have less wait time, like mid-morning or mid-week, to get quicker service.
- Leverage social media or public forums to get quicker company responses if other methods fail.
- Be persistent but polite through multiple contacts if necessary to ensure cancellation is processed.
Mappd Customer Service Info
If you need assistance, here's how you can get in touch with Mappd's support team.
Cancel Mappd Script
Script

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Dear Mappd Support Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to personal circumstances, I am unable to continue with the service at this time.
I appreciate the value Mappd provides, and this decision is not a reflection of the quality of the service. Please let me know if there are any additional steps I need to take to complete this cancellation.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Mappd Pro subscriptions automatically renew, but members can cancel anytime to avoid renewal while still keeping access until the end of the paid term. Refunds are only available if requested within 30 days of purchasing an Annual Pro plan by contacting info@mappd.com. Orders are non-transferable.
To cancel your subscription with Mappd (mappd.com), you will need access to your account, which implies that you should have your password or be able to reset it. Cancellations are done by members who have subscriptions, and typically, managing subscriptions requires logging into your account. If you don't remember your password, you can reset it easily at https://app.mappd.com/password/reset. Refund requests must be made within 30 days by contacting their support email, but cancellation itself will require account access or password reset.
- High cost relative to perceived value: The $80/year fee seen as not worth it by many users.
- Can be replaced by free tools: Alternatives like Excel or Google Sheets offer more flexibility for organizing information.
- Loss of data access: Extracurricular reflections and data may disappear if subscription lapses.
- Upselling of expensive advising services: Mappd is viewed as a gateway to costly additional services.
- Targeting vulnerable students: Seen as preying on desperation and fears of premedical students.
- Less useful for non-traditional students: Those who cannot find their school or have advanced advising needs find limited utility.
- Refund policy limitations: Refunds must be requested within 3 days of purchase and if the product/service was not fully utilized.
Mappd subscriptions auto-renew by default, but you can cancel at any time to prevent further charges, and you will retain access until the end of your current paid subscription period. However, refunds are only eligible if requested within 30 days of an annual plan purchase, and orders are non-transferable. There are no lock-ins or early cancellation fees, but be aware that cancellation only stops future renewals and does not provide a refund beyond the 30-day window for annual plans.
Before cancelling your Mappd subscription, know that your account will automatically revert to the free version, causing all Pro features to stop functioning. While your existing maps will still display with retained data like text labels and colors, editing the maps will result in losing any Pro feature-related content. Features that will no longer work include click actions (other than default URL openings), vector icons, heatmaps, and overlay maps. To avoid losing functionality, consider exporting your maps before cancellation, or opt for a lifetime license with a one-time payment to maintain full access.
- Full name associated with the Mappd account
- Email address used to register on Mappd
- Account or membership ID (if available)
- Subscription type or plan details (e.g., Mappd Pro, Monthly/Annual)
- Request to cancel the subscription or membership
- Date of cancellation request
- Reason for cancellation (optional, but may be asked)
- Request for confirmation of cancellation and any applicable refund
- Contact information (email and/or phone number for follow-up)
We've actually written a step by step guide on how to get a refund from Mappd. Check it out!
The Easiest Way to Cancel Mappd
If you’re frustrated trying to cancel your subscription, membership, or bill from Mappd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Mappd?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.