Can I Cancel Midco at Any Time?

Midco allows cancellation of service at any time after the first 30 days by providing verbal or written notice, but be aware of a potential early termination fee of $5 per remaining month on a three-year price guarantee term, capped at $120. This fee may be waived if all Midco equipment is returned and your final bill is settled. Also, there is a 60-day grace period at the start of the agreement to cancel without fees, and you must ensure all equipment is returned to avoid additional charges.

Why Do People Cancel Midco?

Price increases, especially after promotional rates expire, causing higher monthly bills.Concerns about billing accuracy and unexpected statement amounts higher than expected.Connectivity issues such as unreliable internet and frequent outages.Poor customer service experiences including difficulty in receiving discounts or resolving problems.Better offers from competitors prompting users to switch providers.Speed inconsistencies and dissatisfaction with actual internet speeds compared to advertised speeds.Perceived monopolistic position leading to frustration over lack of options and services quality.Desire to reduce monthly expenses by cancelling unnecessary or expensive services.

What Information Do I Need to Cancel Midco?

Midco account number Billing details (e.g., latest bill or payment method on file) Account PIN (for identity verification) Relevant login credentials (for My Account access, if required) Full name and contact information on the account Reason for cancellation (may be asked by customer service) Verification of identity (you may be asked security questions linked to your account) Be the account holder or an authorized user Only the account holder and designated authorized users can make account changes or cancellations Return all leased Midco equipment (such as a cable box, modem, remotes, power cords, and accessories) Instructions on equipment return (via prepaid shipping label, UPS, or dropping off at a Midco Customer Experience Center) Final billing statement and payment of any outstanding balances Awareness of early termination fees Early termination fee ($5/month for each remaining month, capped at $120) may apply unless term is fulfilled, all equipment is returned, and the account is settled 60-day grace period from start of agreement with no termination fee

What Should I Know Before Cancelling Midco?

Before cancelling a Midco subscription, know that you will lose access to apps like Midco My Account, MidcoTV, Midco Wi-Fi, Midco Freestyle, and TV Everywhere services. You will also no longer be able to manage automatic payments or enroll in paperless billing, with paper bills incurring a monthly fee. Cancelling may also involve returning any leased equipment within 14 days to avoid charges, including power cords and remotes, either by mail or dropoff at a Midco center. To delete your profile or cancel services, you need to contact Midco customer care, and profile deletion along with associated data happens within 10 business days after the request.

What is Midco's Cancellation Policy?

Midco allows customers to cancel their subscription anytime after the first 30 days by giving notice at least one business day before the next billing cycle. Fees accrue through the termination date, and any prepaid fees for canceled services are refunded. Customers must return all Midco equipment upon termination, or they may be billed for unreturned or damaged equipment. The policy requires cancellation notice via written, verbal, or in-person communication with Midco customer service.

Do I Need My Midco Password to Cancel?

To cancel your Midco subscription, you need to call their Customer Care at 1.800.888.1300 as service cancellations cannot be done online. While the process does not explicitly state that you need your password for cancellation over the phone, managing your account and any profile deletion might require authentication, implying you may need your account details. If you need to reset your Midco password to access your account or verify your identity during the cancellation, you can reset it here: https://midco.com/support/account-and-billing/my-account/reset-password-and-PIN .

Can I Get a Refund from Midco?

We've actually written a step by step guide on how to get a refund from Midco. Check it out!

How to Cancel Your Midco Subscription (2026)

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The cancellation process for Midco requires the consumer to call a customer care agent as service disconnects cannot be done online. This adds a slight inconvenience compared to instant online cancellation but is straightforward and typically quick once connected to a representative.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Midco subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Midco account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Midco online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Midco May Show Up On Your Statement As:

HD/Digital Adapter Lease HD/Dig Adapter Lease Waived TiVo Digital Video Recorder TiVo Service Fee TiVo Mini Lease Additional Internet Services MidcoNet Modem Lease Additional Phone Services Long Distance Charges Caller ID Other Charges and Adjustments ON Demand or Pay-Per-View Charges Movie Title 1 Movie Title 2 Bundled Services Additional Cable TV Services Additional Discounts Taxes Surcharges & Fees Local Broadcast Retransmission Fee Federal Access Charges Federal Excise Tax Universal Service Fee Local Number Portability Fee County Government 911 Emergency Surcharge Federal Telecom Relay Service (TRS) and Administration Fee Access Recovery Charge (ARC) Fee Telecom Relay Service Charge Gross Receipts Tax State and Local Taxes

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