Monarch Money is a service that helps you manage your money by connecting all your bank accounts, tracking your bills and subscriptions, and even monitoring your investments. They offer tools to help you budget and plan your finances with custom goals and notifications. You can use it on your computer, phone, or tablet and even share access with others. They charge a yearly subscription fee of $99.99 (or about $8.33 per month), with a free trial available for the first week, so if you see a charge from them, it's likely for this helpful service to keep your finances organized.
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The cancellation process is straightforward with clear steps provided on the Monarch Money website and supported billing platforms like Google Play and Apple App Store. The process involves just a few clicks through the account or app settings, making it easy for consumers to find and complete cancellation without hassle.
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How to Cancel Monarch Money: Step by Step
If you purchased through Direct Billing:
- Go to the Billing Settings page.
- Click on Manage subscription.
- Click on Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap your profile picture in the top right.
- Tap Payments & subscriptions -> Subscriptions.
- Select Monarch from the list of subscriptions.
- Note: If Monarch is not in the list, contact your family manager to cancel if you are on a family plan.
If you purchased through Apple App Store:
- Open your Settings app.
- Tap your name.
- Tap Subscriptions.
- Select Monarch from the list of subscriptions.
- Tap Cancel Subscription.
- Note: If Monarch is not in the list, contact your family manager to cancel if you are on a family plan. Monarch staff cannot access your Apple App Store subscription information. Contact Apple directly for any issues related to refunds or cancellations.
Tips & Tricks for Canceling Monarch Money
- Disassociate all bank connections and accounts on Monarch and Plaid before attempting cancellation to prevent ongoing sync issues.
- Cancel subscription only through the payment platform used (e.g., App Store), not solely from within the app, as in-app cancellations can be unreliable.
- Expect to retain access until the paid period expires even after cancelling, but cancellation will stop auto-renewal.
- Prepare to submit multiple support tickets or emails if encountering syncing or billing issues; patience and persistence may be needed.
- Use calm but firm language in communications referencing your subscription ID or ticket numbers to escalate issues when needed.
- Follow up with credit card disputes as a last resort if refunds or cancellations are not honored in a timely manner.
- Timing your cancellation just before the next billing cycle helps minimize unwanted charges.
- Check your payment account (like Apple ID) subscription settings directly to disable auto-renewal and confirm cancellation status.
- Save screenshots or records of cancellation requests and any responses from Monarch support.
- Community advice suggests Monarch support is slow or unresponsive, so be prepared for a longer resolution process.
Monarch Money Customer Service Info
If you need assistance, here's how you can get in touch with Monarch Money's support team.
Cancel Monarch Money Script
Script
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Dear Monarch Money Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Monarch Money. Due to changes in my financial management strategy, I have decided to pursue a different approach that does not require your services at this time.
I appreciate the service provided and thank you for your support. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you!
Best regards,
Frequently Asked Questions
Monarch Money allows subscription cancellation through their Billing Settings on their site or through the Google Play/App Store where the subscription was purchased. After cancellation, you continue to have access to Monarch for the remainder of your subscription period. Note that if subscribed via Apple App Store, refunds or cancellations must be managed directly through Apple, as Monarch staff cannot access or modify those subscriptions.
To cancel your Monarch Money subscription, you typically need to log in to your account, which means you will need your password if you are managing the subscription directly on Monarch's website. You can cancel your subscription by going to the Billing Settings page, clicking "Manage subscription," and then "Cancel Subscription." If you are billed through Apple App Store or Google Play, you will cancel through those platforms, which will require your respective account credentials. If you need to reset your Monarch password, you can do so here: https://monarchmoney.com/login#forgot-password.
- Accounts never synchronizing causing data to not update correctly.
- Horrendous or poor customer support with repeated unhelpful or generic ticket responses.
- Core features broken or unstable, including inability to change connections without creating duplicates.
- Problems with financial institution integrations like Plaid and MX, causing frequent disconnections.
- Duplicate or missing transactions and inaccurate data pulls from bank accounts.
- Subscriptions charged despite cancellation requests leading to refund requests.
- Auto-deleted or disappearing transactions making budgeting unreliable.
- Lack of needed features, such as rolling over variable income month-to-month.
- Slow and frustrating customer service with no resolution to issues.
- App being useless outside the USA due to lack of banking connections or currency conversion support.
You can typically cancel your Monarch Money subscription at any time without being bound by contracts or lock-ins. There are no early cancellation fees, but keep in mind that for subscriptions billed through Apple or Google, cancellations must be handled through those platforms, and no refunds are offered by Monarch for fees already paid. Also, if you're on a family plan, only the family manager can cancel the subscription.
Before cancelling your Monarch Money subscription, know that you will continue to have access to the app and its features until the end of your current subscription period, so you won't lose access immediately. Once the subscription ends, you will lose access to premium features and content that require an active subscription. If your subscription is through Apple App Store or Google Play Store, you must cancel through those platforms directly, as Monarch cannot cancel or issue refunds for those. If you are part of a family plan, only the family manager can cancel the subscription for the group.
- Monarch Money account login credentials (email and password)
- Access to your account dashboard or billing settings
- Knowledge of where you purchased the subscription (Monarch website, Apple App Store, or Google Play Store)
- Access to your Apple or Google account (if you subscribed via the App Store or Google Play Store)
- Family manager access (if the subscription is managed under a family plan on Apple or Google)
- Ability to confirm cancellation via onscreen prompt or email
- Email address for cancellation confirmation, if one will be sent
- Contact details for support if assistance is needed (optional)
We've actually written a step by step guide on how to get a refund from Monarch Money. Check it out!
The Easiest Way to Cancel Monarch Money
If you’re frustrated trying to cancel your subscription, membership, or bill from Monarch Money—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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