The Ultimate Step by Step Guide to Cancelling a Monarch Money Subscription or Membership (monarchmoney.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
Monarch Money is a service that helps you manage your money by connecting all your bank accounts, tracking your bills and subscriptions, and even monitoring your investments. They offer tools to help you budget and plan your finances with custom goals and notifications. You can use it on your computer, phone, or tablet and even share access with others. They charge a yearly subscription fee of $99.99 (or about $8.33 per month), with a free trial available for the first week, so if you see a charge from them, it's likely for this helpful service to keep your finances organized.
The cancellation process is straightforward with clear steps provided on the Monarch Money website and supported billing platforms like Google Play and Apple App Store. The process involves just a few clicks through the account or app settings, making it easy for consumers to find and complete cancellation without hassle.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Monarch Money subscription.
How to Cancel Monarch Money: Step by Step
If you purchased through Direct Billing:
Go to the Billing Settings page.
Click on Manage subscription.
Click on Cancel Subscription.
If you purchased through Google Play:
Open the Google Play Store app.
Tap your profile picture in the top right.
Tap Payments & subscriptions -> Subscriptions.
Select Monarch from the list of subscriptions.
Note: If Monarch is not in the list, contact your family manager to cancel if you are on a family plan.
If you purchased through Apple App Store:
Open your Settings app.
Tap your name.
Tap Subscriptions.
Select Monarch from the list of subscriptions.
Tap Cancel Subscription.
Note: If Monarch is not in the list, contact your family manager to cancel if you are on a family plan. Monarch staff cannot access your Apple App Store subscription information. Contact Apple directly for any issues related to refunds or cancellations.
How to Contact Monarch Money
If you need assistance, here's how you can get in touch with Monarch Money's support team.
Tips and Tricks for Getting a Monarch Money Refund
Disassociate all bank connections and accounts on Monarch and Plaid before attempting cancellation to prevent ongoing sync issues.
Cancel subscription only through the payment platform used (e.g., App Store), not solely from within the app, as in-app cancellations can be unreliable.
Expect to retain access until the paid period expires even after cancelling, but cancellation will stop auto-renewal.
Prepare to submit multiple support tickets or emails if encountering syncing or billing issues; patience and persistence may be needed.
Use calm but firm language in communications referencing your subscription ID or ticket numbers to escalate issues when needed.
Follow up with credit card disputes as a last resort if refunds or cancellations are not honored in a timely manner.
Timing your cancellation just before the next billing cycle helps minimize unwanted charges.
Check your payment account (like Apple ID) subscription settings directly to disable auto-renewal and confirm cancellation status.
Save screenshots or records of cancellation requests and any responses from Monarch support.
Community advice suggests Monarch support is slow or unresponsive, so be prepared for a longer resolution process.
Why Do People Request Refunds from Monarch Money
Accounts never synchronizing causing data to not update correctly.
Horrendous or poor customer support with repeated unhelpful or generic ticket responses.
Core features broken or unstable, including inability to change connections without creating duplicates.
Problems with financial institution integrations like Plaid and MX, causing frequent disconnections.
Duplicate or missing transactions and inaccurate data pulls from bank accounts.
Subscriptions charged despite cancellation requests leading to refund requests.
Auto-deleted or disappearing transactions making budgeting unreliable.
Lack of needed features, such as rolling over variable income month-to-month.
Slow and frustrating customer service with no resolution to issues.
App being useless outside the USA due to lack of banking connections or currency conversion support.
Monarch Money Refund Script
Script
Copy
Dear Monarch Money, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Monarch Money Refund Policy
Monarch Money allows subscription cancellation through their Billing Settings on their site or through the Google Play/App Store where the subscription was purchased. After cancellation, you continue to have access to Monarch for the remainder of your subscription period. Note that if subscribed via Apple App Store, refunds or cancellations must be managed directly through Apple, as Monarch staff cannot access or modify those subscriptions.
The Easiest Way to Get a Monarch Money Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Monarch Money—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
You can typically cancel your Monarch Money subscription at any time without being bound by contracts or lock-ins. There are no early cancellation fees, but keep in mind that for subscriptions billed through Apple or Google, cancellations must be handled through those platforms, and no refunds are offered by Monarch for fees already paid. Also, if you're on a family plan, only the family manager can cancel the subscription.
Accounts never synchronizing causing data to not update correctly.
Horrendous or poor customer support with repeated unhelpful or generic ticket responses.
Core features broken or unstable, including inability to change connections without creating duplicates.
Problems with financial institution integrations like Plaid and MX, causing frequent disconnections.
Duplicate or missing transactions and inaccurate data pulls from bank accounts.
Subscriptions charged despite cancellation requests leading to refund requests.
Auto-deleted or disappearing transactions making budgeting unreliable.
Lack of needed features, such as rolling over variable income month-to-month.
Slow and frustrating customer service with no resolution to issues.
App being useless outside the USA due to lack of banking connections or currency conversion support.
Monarch Money account login credentials (email and password)
Access to your account dashboard or billing settings
Knowledge of where you purchased the subscription (Monarch website, Apple App Store, or Google Play Store)
Access to your Apple or Google account (if you subscribed via the App Store or Google Play Store)
Family manager access (if the subscription is managed under a family plan on Apple or Google)
Ability to confirm cancellation via onscreen prompt or email
Email address for cancellation confirmation, if one will be sent
Contact details for support if assistance is needed (optional)
Before cancelling your Monarch Money subscription, know that you will continue to have access to the app and its features until the end of your current subscription period, so you won't lose access immediately. Once the subscription ends, you will lose access to premium features and content that require an active subscription. If your subscription is through Apple App Store or Google Play Store, you must cancel through those platforms directly, as Monarch cannot cancel or issue refunds for those. If you are part of a family plan, only the family manager can cancel the subscription for the group.
Monarch Money allows subscription cancellation through their Billing Settings on their site or through the Google Play/App Store where the subscription was purchased. After cancellation, you continue to have access to Monarch for the remainder of your subscription period. Note that if subscribed via Apple App Store, refunds or cancellations must be managed directly through Apple, as Monarch staff cannot access or modify those subscriptions.
To cancel your Monarch Money subscription, you typically need to log in to your account, which means you will need your password if you are managing the subscription directly on Monarch's website. You can cancel your subscription by going to the Billing Settings page, clicking "Manage subscription," and then "Cancel Subscription." If you are billed through Apple App Store or Google Play, you will cancel through those platforms, which will require your respective account credentials. If you need to reset your Monarch password, you can do so here: https://monarchmoney.com/login#forgot-password.
We've actually written a step by step guide on how to get a refund from Monarch Money. Check it out!
The cancellation process typically takes about 3 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Monarch Money subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Monarch Money account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Monarch Money online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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