MyVital-Essence offers a selection of health, beauty, wellness products, and innovative gadgets, carefully chosen for quality and effectiveness. They provide a secure online shopping experience with various payment options like credit cards and PayPal, and free shipping on orders over AU$45. There are no subscription services mentioned, so any billing is likely from individual purchases. If you see a charge, it’s probably because you ordered something from their store, and they also have a return policy if you need to send something back.
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Cancelling a subscription with myvital-essence can be done by contacting their customer service via phone or through a provided link. This process is relatively straightforward but requires reaching out through these specific channels rather than an instant online cancellation option, making it somewhat less convenient.
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How to Cancel myvital-essence: Step by Step
If you purchased through myvital-essence.com:
- Visit the My Vital Essence website and log into your account using your credentials.
- Navigate to the Account Settings or Membership Management section.
- Look for the Subscription or Billing tab.
- Select the option to Manage Subscription.
- Choose the Cancel Subscription option and follow the prompts to confirm your cancellation.
- You will receive an email confirmation regarding your cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Settings (gear icon) and select Payments.
- Click on Manage Pre-approved Payments.
- Select My Vital Essence from the list.
- Click on the Cancel option to stop future payments.
- Confirm your cancellation in the prompts provided.
If you purchased through a mobile app:
- Open the App Store or Google Play Store, depending on your device.
- Navigate to your account settings.
- Select Subscriptions.
- Find My Vital Essence in your subscriptions list.
- Select Cancel Subscription and confirm when prompted.
- You should receive confirmation of the cancellation via email.
Tips & Tricks for Canceling myvital-essence
- Remove your payment method immediately to stop auto-renewal if cancellation is not permitted.
- Be persistent
- Use firm but polite language when requesting cancellation to avoid aggressive responses.
- Request escalation to a supervisor or manager if frontline customer service refuses cancellation.
- Document all communications with dates and names to use if dispute arises.
- Check timing: try to cancel well before the next billing date to avoid charges.
- Leverage online communities for advice and shared tactics from others who succeeded.
myvital-essence Customer Service Info
If you need assistance, here's how you can get in touch with myvital-essence's support team.
Cancel myvital-essence Script
Script
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Dear My Vital Essence Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal financial reasons, I am unable to continue with the service at this time.
I appreciate the quality of your offerings and may consider re-subscribing in the future when my situation changes. Please confirm the cancellation of my membership at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
MyVital-Essence's cancellation policy allows you to cancel an order by contacting them immediately via email. If canceled within 24 hours, you receive an unconditional refund; otherwise, items must be returned upon arrival. Refunds are processed within 14 business days after return confirmation, but shipping costs are non-refundable and return shipping is the customer's responsibility.
To cancel your subscription on myvital-essence (myvital-essence.com), you likely need to log in to the subscription platform, which implies you will need your password. If you do not remember your password, you can reset it at their login page that has a reset password option here: https://yourvitalessence.com/m/login. There does not appear to be an option to cancel without logging in or without a password, such as via phone or unauthenticated chat support.
- Unsatisfactory product or service quality - Customers often cancel because the product or service did not meet their expectations.
- High cost or better alternatives - Price concerns or finding a more affordable or better alternative can lead to cancellations.
- Payment or billing issues - Problems with payment processing or unexpected charges can frustrate customers.
- Lack of usage or perceived value - Customers may cancel if they feel they are not getting adequate value or do not use the product often enough.
- Poor customer service or support - Delay or unsatisfactory responses from customer support can cause customers to leave.
- Subscription fatigue - Overaccumulation of subscriptions leading customers to cut back on what they perceive as non-essential.
- Technical issues - Bugs or issues with the online platform or service delivery can drive cancellations.
- Complicated cancellation process - Customers may be deterred from continuing if the cancellation process is not straightforward and transparent.
- Change in personal circumstances - Lifestyle changes or financial shifts can cause customers to reassess their subscriptions.
- Unwanted automatic renewals - Customers often cancel if they were unaware of or unhappy with automatic renewals and continuous billing.
MyVital-Essence has a very short window for order cancellation—just 15 minutes after placing an order, which can be restrictive. There is little clear information on easy subscription cancellations, contracts, or refund policies on their main site; this lack of transparency can be a red flag as it may be difficult to cancel a membership or subscription freely or quickly. Be aware that you might face delays or complications in stopping recurring billing once you're subscribed.
Before cancelling a subscription or membership with myvital-essence, be aware that you will lose access to any active products or services included in your subscription. Cancellation requests must be made promptly: unconditional refunds are available only if you cancel within 24 hours of purchase. For other cancellations, returns of the unused product within 14 days are required to qualify for a refund. Note that products from promotional packages and consumables generally cannot be returned. Refunds will be processed to the original payment method within 14 business days after return receipt, but shipping costs are non-refundable and return shipping fees are your responsibility. Contact info@myvital-essence.com for cancellation and return instructions.
- Full name associated with the account
- Email address used for registration or subscription
- Order number or subscription ID (if available)
- Reason for cancellation (if required)
- Confirmation of identity (may be requested for account verification)
- Proof of payment (such as last four digits of the card or transaction screenshot, if necessary)
- Contacting customer support at info@myvital-essence.com is required for cancellation
- Date of last transaction (if needing to reference specific bill)
We've actually written a step by step guide on how to get a refund from myvital-essence. Check it out!
The Easiest Way to Cancel myvital-essence
If you’re frustrated trying to cancel your subscription, membership, or bill from myvital-essence—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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