Noorplay is a family-friendly streaming service offering a wide range of TV shows, movies, and kids' programs, including premium Turkish dramas and animations. They offer subscriptions that you can buy either weekly or monthly: 7 SAR per week or 20 SAR per month, with VAT included. If you are a Mobily customer, you can pay easily through direct carrier billing, meaning the subscription fees are charged directly to your Mobily phone balance or added to your monthly bill. You can also easily unsubscribe via simple SMS commands.
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The subscription can be canceled anytime, typically via the platform where the subscription was made (e.g., Google Play or Apple App Store), or by contacting support via email. There are no direct in-app detailed instructions, but the process is straightforward and common for app subscriptions, making it relatively easy.
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How to Cancel noorplay: Step by Step
If you purchased through Credit/Debit Card:
- Log into your Noorplay account on the website.
- Navigate to the 'Account' section.
- Select 'Subscriptions'.
- Click on 'Cancel Subscription'.
- Follow the prompts to confirm cancellation before the end of the billing period.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to 'Settings' (the gear icon).
- Select 'Payments'.
- Click on 'Manage Pre-approved Payments'.
- Find Noorplay in the list.
- Select 'Cancel' or 'Cancel Automatic Payments'.
- Confirm the cancellation.
Tips & Tricks for Canceling noorplay
- Gather your Order ID and email associated with the subscription before starting the cancellation process.
- Log in to your member account on the Noorplay website or app to attempt cancellation directly.
- If unable to cancel online, contact Noorplay online support and submit a request with 'Cancel my Subscription' as the subject to get a prompt response.
- Call Noorplay customer support directly at +1 212-444-3144, available 24/7, and ask firmly for cancellation.
- Be persistent and polite but firm, emphasizing that you want to cancel immediately and want confirmation.
- Use timing strategically; some users report success calling right before the next billing cycle.
- Prepare to escalate by asking for a supervisor if the initial customer service representative is unhelpful.
- Keep records of all communications, emails, chats, and call times to have evidence if disputes arise.
- If cancellations fail, consider contacting your bank/card issuer to block future payments and report the issue as a subscription scam.
- Cancel the payment method used for Noorplay subscription as a last resort if company cancellation is unresponsive.
noorplay Customer Service Info
If you need assistance, here's how you can get in touch with noorplay's support team.
Cancel noorplay Script
Script
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Dear Noorplay Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Noorplay. Unfortunately, due to personal circumstances, I am no longer able to continue my membership at this time.
I appreciate the services you provide, and I hope to return in the future when my situation improves. Please confirm the cancellation and any details regarding the final bill.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Noorplay allows you to cancel your membership at any time, and you will continue to have access to the service until the end of your current billing period. If you do not want your subscription to auto-renew, you must cancel before the end of the subscription term to avoid being charged for the next period.
To cancel your Noorplay subscription, you need to do it through your account settings on their website or app, which implies you need to be logged in, so your password is required. If you have forgotten your password, you can reset it at this URL: https://my.noorhosting.com/index.php?rp=/password/reset. Cancellation confirmation is typically sent via email after processing.
- High subscription cost compared to perceived value or budget constraints.
- Lack of engaging or sufficient content to justify continued subscription.
- Technical issues or bugs affecting user experience with the service.
- Dissatisfaction with customer support or service responsiveness.
- Payment failures or billing problems leading to unwanted interruptions or frustration.
- Change in personal needs or interests such as not using the service anymore.
- Competing streaming or digital services offering better features or pricing.
- Complex cancellation process causing annoyance or mistaken cancellations.
- Lack of clarity on subscription terms such as auto-renewal or price changes.
- Financial constraints prompting cutting down on non-essential expenses.
Noorplay allows you to cancel your membership at any time. There are no lock-in contracts or early cancellation fees reported. You will continue to have access to the service until the end of your current billing period after cancellation. However, it's important to cancel before the next billing cycle to avoid being charged for another period.
Before cancelling your Noorplay subscription, it's important to know that you can cancel at any time, but you will retain access to the service only until the end of your current billing period. After cancellation, you will lose access to all content and features offered by Noorplay, including popular TV shows and fresh content updates. Consider that any auto-renewal will stop once you cancel, so plan accordingly if you want uninterrupted viewing. No refunds for partial subscription periods are typically provided, so it's best to use your subscription fully before cancelling.
- Registered email address associated with your Noorplay account
- Username or full name as on your Noorplay account
- Subscription or plan details (such as monthly or yearly plan)
- Billing details if contacted via payment platform (e.g. last 4 digits of card, transaction number)
- Reason for cancellation (optional, but may be requested)
- Any order or subscription reference number (if available)
We've actually written a step by step guide on how to get a refund from noorplay. Check it out!
The Easiest Way to Cancel noorplay
If you’re frustrated trying to cancel your subscription, membership, or bill from noorplay—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to noorplay?
- Animo Fanz - anime streaming app
- HiTV - streaming app for K-dramas and Korean films
- Twitch - video game streaming platform
- Crunchyroll - leading anime streaming platform
- Dailymotion - video streaming platform
- Kick: Live Streaming - live streaming platform
- Peacock TV - NBCUniversal's streaming platform
- NiaziPlay - Turkish TV dramas streaming with Urdu and English subtitles
- SHAHID - streaming platform with live content, original series and movies
- Disney+ - streaming app with a wide variety of movies and shows
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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