Oliveda, through Olive Tree People, offers natural skincare products based on ancient olive tree extracts. One of their main services includes an enrollment option for becoming a Waterless Beauty Consultant. When you join as a consultant, you pay a $50 Enrollment Kit fee and then get charged an annual membership renewal fee automatically each year with the card on file. Customers might see billing from Oliveda if they are enrolled as consultants or have purchased products with ongoing membership or subscription options tied to their account.
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The cancellation process is straightforward: after logging into the user account on the website, the user navigates to Manage Product Subscriptions and selects Cancel Subscription at the bottom of the product subscription page. This ease of navigation and clear cancellation option makes the process very easy for consumers, scoring low on difficulty.
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How to Cancel oliveda: Step by Step
If you purchased through Oliveda.com:
- Visit the oliveda.com website and log into your account.
- Go to the "My Account" section.
- Select "Manage Subscription" from the options available.
- Find the subscription you wish to cancel.
- Click on the option to cancel the subscription and follow any prompts provided to confirm the cancellation.
If you purchased through a mobile app:
- Open the app on your mobile device.
- Log into your account.
- Navigate to the "Account" or "Settings" section.
- Choose "Subscriptions" to see a list of your active subscriptions.
- Select the subscription you want to cancel and follow the prompts to complete the cancellation process.
If you purchased through Apple (iTunes):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions" and find the Oliveda subscription.
- Tap on the subscription and choose "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Go to "Payments & subscriptions" and then "Subscriptions".
- Find your Oliveda subscription and tap on it.
- Select "Cancel Subscription" and confirm your choice.
If you purchased a gift card or through a third-party service:
- Contact Oliveda's customer service directly via email or phone.
- Provide your order details and request cancellation of the membership.
- Follow any instructions provided by the customer service representative to finalize the cancellation.
Tips & Tricks for Canceling oliveda
- Cancel before the billing date to avoid being charged for the next cycle.
- Use firm language
- Contact via email and phone to establish a clear paper trail and increase chances of success.
- Follow up persistently if initial cancellation attempts fail; sometimes persistence leads to manual intervention.
- Escalate to customer service supervisors or regional representatives if regular support is unresponsive.
- Request written confirmation of cancellation to have proof in case of disputes.
- Avoid using wording that suggests willingness to continue; be direct and final in your cancellation request.
- Document dates and times of all communications for leverage if billing continues.
- Consider disputing charges with your payment provider if Oliveda continues billing after confirmed cancellation.
oliveda Customer Service Info
If you need assistance, here's how you can get in touch with oliveda's support team.
Cancel oliveda Script
Script
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Dear Oliveda Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that the products do not meet my expectations for my specific skincare needs.
I appreciate your assistance and would be grateful if you could confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Oliveda's subscription cancellation policy allows members to cancel anytime by logging into their account and managing their product subscriptions. To avoid charges for the next order, cancellations must be made at least 3 days before the next scheduled shipment; cancellations within 3 days may not be processed in time and charges may still apply.
To cancel your subscription on Oliveda (the Olive Tree Organic), you do need to log into your account using your email and password. The cancellation process involves signing in, navigating to "Manage Subscriptions," and selecting "Cancel Subscription." If you've forgotten your password, you can reset it using the Oliveda password reset page here: https://backoffice.olivetreepeople.com/Account/ResetPassword. So yes, your password is required to manage and cancel your subscription.
- High cost: Monthly expenses for a full Oliveda routine can reach $500-$700, making it prohibitively expensive or unrealistic for long-term use.
- Product texture and scent concerns: Some users with oily or acne-prone skin find the waterless, oil-based products too heavy, while the strong herbal scents can be overwhelming for sensitive noses.
- Not suitable for all skin types: While dry skin users may love the rich textures, others may find the products greasy or uncomfortable.
- No refunds and strict cancellation policies: Cancellation often applies only to future shipments, and refunds are generally not given after billing.
- Subscription management difficulties: Cancellations made too close to shipment dates may not process in time, leading to unwanted charges.
- Dislike or dissatisfaction with the products: Despite initial positive feelings, some users ultimately decide to cancel due to various personal preferences or issues.
Oliveda allows you to cancel your subscription at any time by managing your account online. However, you need to cancel at least 3 days before the next scheduled shipment to avoid being charged, as cancellations made within 3 days may not be processed in time and you could still receive and be billed for the next order. There do not appear to be any long-term contracts, lock-ins, or early cancellation fees, but timing your cancellation carefully is essential to avoid unwanted charges.
Before cancelling your Oliveda subscription, membership, or bill, keep in mind that you will lose access to any exclusive products or content associated with the subscription. Oliveda has a no refund policy, so cancellations only apply to future orders and will not refund past charges. It's important to consider that cancellation stops any recurring shipments or benefits tied to the membership. Make sure to review Oliveda's terms and conditions for any additional details on cancellation implications.
- Email address and password for your Olive Tree People (Oliveda) account
- Access to your account dashboard on the Oliveda website
- Product subscription details (which subscription you want to cancel)
- Ability to navigate to "Manage Product Subscriptions" within your account
- Knowledge of your next scheduled shipment date (to ensure you cancel at least 3 days beforehand)
- Internet access to log into your account and manage the cancellation process
We've actually written a step by step guide on how to get a refund from oliveda. Check it out!
The Easiest Way to Cancel oliveda
If you’re frustrated trying to cancel your subscription, membership, or bill from oliveda—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to oliveda?
Oliveda charges could show up on your statement as: OLIVEDA, OLIVEDAINC, OLIVEDA INTERNATIONAL, OLIVEDA.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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