Owhealth, through its Flo app, offers health tracking services mainly focused on women's cycles and overall wellness. They provide a Flo Premium subscription that gives full access to personalized insights, expert content, video courses, a health assistant chat, symptom assessments related to conditions like polycystic ovary syndrome, and personalized doctor's reports. Subscriptions can be monthly or yearly, automatically renewing, with options to subscribe via the app or web. If you are seeing charges from them, it's likely for this subscription service that helps users track and understand their health better with expert guidance and tools.
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The cancellation process for Owhealth subscriptions is straightforward if done through their website or via PayPal. The steps are clear and can be completed quickly without contacting customer service, making it relatively easy for consumers to cancel.
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How to Cancel owhealth: Step by Step
If you purchased through the owhealth website:
- Go to the owhealth website and navigate to the login page.
- Log in using the email and password associated with your account.
- Once logged in, look for the option to manage your subscription.
- Find the option to Cancel your subscription and select it.
- Confirm the cancellation when prompted to ensure your subscription is fully cancelled.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Profile icon (gear icon) at the top right corner.
- Select Payments, then click on Pre-approved payments.
- Locate your Flo / owhealth payment and click on it.
- Choose the option to Cancel and follow the prompts to confirm the cancellation.
If you purchased through the App Store (iOS):
- Open the App Store on your iOS device.
- Tap on your profile picture in the top right corner.
- Select Subscriptions.
- Find your owhealth subscription and tap on it.
- Choose Cancel Subscription and confirm your cancellation.
If you purchased through Google Play (Android):
- Open the Google Play Store app on your Android device.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your owhealth subscription and tap on it.
- Tap Cancel Subscription and follow the confirmation prompts.
Tips & Tricks for Canceling owhealth
- Act promptly to avoid unwanted charges by initiating cancellation well before the next billing cycle.
- Use direct links to the cancellation page, sometimes adding "/cancel" to the end of membership URLs can reveal hidden cancellation options.
- Be persistent and escalate by contacting customer service repeatedly via different channels (email, chat, phone) if initial attempts fail.
- State billing issues clearly, such as "the service is too expensive" or "I am being charged unfairly," to prompt retention offers or immediate cancellation.
- Document every step by saving screenshots, emails, and chat transcripts as proof of cancellation requests in case of disputes.
- Timing matters: cancel right before a renewal but not too late to avoid getting charged for the next period, usually 24-48 hours before the billing date works best.
- Use polite but firm language, stating you want to end the service and expect confirmation—avoid aggressive tones that could complicate the process.
- Change payment methods temporarily to a disposable card or block charges if persistent unauthorized billing occurs after cancellation attempts.
- Utilize trial period cancellations aggressively if still within trial to avoid charges, and take note of the trial expiration dates.
- Ignore official policies if they are unhelpful and focus on user-shared tactics and community advice for success.
owhealth Customer Service Info
If you need assistance, here's how you can get in touch with owhealth's support team.
Cancel owhealth Script
Script
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Dear OWHealth Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that the service no longer meets my needs and I would like to discontinue my membership.
Please confirm the cancellation and ensure that no further charges will be applied to my account. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Owhealth (Flo) subscriptions can be canceled either through the website or the app. For website subscriptions, log in with your account, navigate to subscription settings, and select "Cancel plan." If payment was made via PayPal, cancel directly from your PayPal account under pre-approved payments. App subscriptions require cancellation through the respective app store (App Store or Google Play).
To cancel your subscription on owhealth.com, you do need the password for your account as you have to log in with your email and password to access the cancellation option. If you've forgotten your password, you can reset it by visiting the password reset page at https://orlandohealth.ahconn.com/send-restore-password. Without logging in, cancellation through the website is not supported unless you used PayPal as your payment method, in which case you can cancel via your PayPal account settings.
- Severe side effects such as nausea, vomiting, diarrhea, and other gastrointestinal issues making continuation difficult.
- Non-response to the drug where the medication does not effectively induce weight loss or desired results.
- High cost with annual costs often around $1,000/month without insurance coverage.
- Lack of insurance coverage particularly when prescribed for weight loss instead of diabetes treatment.
- Weight loss plateau leading to perception that the drug is no longer effective.
- Access issues including drug shortages or difficulty obtaining the medication.
- Desire to switch medications to alternatives rather than completely stopping treatment.
- Administrative or customer service issues such as difficulty cancelling memberships or unexpected charges seen in some reviews.
Owhealth (OpenLoop Health) appears to use specific online portals for subscription cancellation, which can be a hassle to navigate. Users often report confusion about how to cancel, unexpected ongoing charges, and the need to cancel through a designated portal to avoid continued billing. While cancellation is possible, there have been complaints about unauthorized charges, difficulty finding cancellation instructions, and occasional delays or disputes in receiving refunds. Be aware that cancellation might not be immediate or straightforward without following exact procedures.
Before cancelling an OWHealth subscription, know that paid subscriptions automatically renew until you cancel them in your account settings. Once cancelled, you will lose access to premium features and content that are only available with a subscription. It's important to consider that you will continue to have access through the end of your current billing period, but after that, your access to subscription-only services will be terminated. Also, if your subscription was reimbursed through an FSA or HSA, you may need to return those funds if you cancel.
- Full name used on the account
- Email address associated with the subscription
- Order number or subscription ID
- Billing method (e.g., iTunes, Google Play, credit/debit card)
- Last 4 digits of payment card (if relevant)
- Reason for cancellation (if requesting support or refund)
- Date of last charge and amount
- Proof of purchase (such as receipts or transaction confirmation)
- Login credentials (email and password) to access the subscription management section
- Explicit request statement (e.g., clear written request to cancel or refund)
We've actually written a step by step guide on how to get a refund from owhealth. Check it out!
The Easiest Way to Cancel owhealth
If you’re frustrated trying to cancel your subscription, membership, or bill from owhealth—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to owhealth?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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