PeopleLooker is a service that helps you find information about people, like their addresses, phone numbers, relatives, and even court records. They offer various searches including phone number, email, address, and property searches. PeopleLooker works on a subscription basis where you pay monthly, and you can change or cancel your plan anytime by contacting their customer service. If you see a charge from PeopleLooker, it's likely for access to their search services, which are private and only cover US-based records.
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The cancellation process for PeopleLooker is relatively straightforward, involving a clear step-by-step procedure to cancel the account either through their 'Contact Us' option, via live chat or email. The instructions are easy to follow and require only a few clicks or a quick email, making it simple for consumers to cancel their subscription.
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How to Cancel PeopleLooker: Step by Step
If you purchased through PeopleLooker directly:
- Log in to your PeopleLooker account.
- Locate and click on the “Contact Us” option in the footer.
- Choose the “Cancel My Account” option.
- Confirm your cancellation request when prompted.
- Alternatively, you can use the "Chat With Us Live" link or the contact form on the "My Account" page.
- You may also cancel by emailing support@peoplelooker.com.
- Have your 9-digit member ID handy.
- Upon completing these steps, a confirmation email will be sent to you.
If you purchased through Google Play:
- Launch the Google Play Store app.
- Tap Menu -> My Apps -> Subscriptions.
- Tap on the PeopleLooker subscription to cancel.
- Email PeopleLooker at support@peoplelooker.com if you need further assistance.
- Provide your 9-digit member ID for easier processing.
- After cancellation, you will receive a confirmation email.
If you purchased through iTunes:
- On your device, tap Settings > iTunes & App Store.
- Tap your Apple ID.
- If you're not signed in, sign in with the Apple ID and password that you use with the iTunes Store.
- Tap View Apple ID. (You might be asked to enter your password again.)
- Under Subscriptions, tap Manage.
- Tap the subscription you want to manage.
- Use the options to manage your subscription and select turn off Auto-Renewal.
- Auto-Renewal must be turned off to cancel the subscription; this will take effect at the end of the current billing cycle.
Tips & Tricks for Canceling PeopleLooker
- Use clear and firm language: Politely insist on cancellation and avoid ambiguous statements that could be interpreted as wanting to pause or downgrade rather than cancel.
- Cancel during business hours: Call between 6 am and 11:30 pm EST when support is available for quicker response.
- Document everything: Save confirmation emails, chat transcripts, and notes of phone calls with dates, times, and agent names to provide proof of cancellation if disputes arise.
- Check for multiple subscriptions: Verify you don’t have more than one active subscription or payment method linked to the account causing continued billing.
- Use the "Do Not Sell My Personal Information" opt-out process: Access PeopleLooker through BeenVerified’s opt-out portal to remove personal info and reduce risk of automatic renewals.
- Escalate by mentioning consumer protection laws: If the representative resists cancellation, mention your rights under consumer protection laws or dispute charges with your bank as leverage.
- Use separate email addresses for opt-outs: Some users recommend using a secondary email to handle opt-out communications for better tracking.
- Be persistent and patient: If denied initially, try calling back or using alternative contact methods (email, contact form) until the cancellation is acknowledged.
- Consider third-party removal services: Use automatic opt-out services like Onerep for managing removal requests on PeopleLooker and similar sites.
- Request a cancellation confirmation number or email: Always ask for written proof to prevent future billing issues or misunderstandings.
PeopleLooker Customer Service Info
If you need assistance, here's how you can get in touch with PeopleLooker's support team.
Cancel PeopleLooker Script
Script
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Dear PeopleLooker Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After careful consideration, I have decided that I no longer require the services provided and wish to discontinue my membership.
Please confirm the cancellation and let me know if there are any final steps I need to take. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
PeopleLooker allows you to cancel your membership anytime by emailing support@peoplelooker.com, using the Contact Us form, online chat, or calling customer service with your 9-digit membership ID. After cancellation, you retain access until the current paid period expires, and the subscription will not auto-renew. Refunds are handled case-by-case by emailing support, and app subscriptions through iOS or Android must be canceled via their respective platforms.
To cancel your PeopleLooker subscription, you do need to log in to your PeopleLooker account, which requires your password. Once logged in, you can cancel your subscription by using the "Contact Us" option in the footer and selecting "Cancel My Account," or by chatting with a team member or using the contact form on the "My Account" page. If you have forgotten your password, you can reset it at https://www.peoplelooker.com/rf/forgot-password. After cancellation, you will receive a confirmation email.
- Completion of Search Needs: Users cancel after fulfilling their initial search objectives.
- Cost Considerations: Recurring subscription costs lead users to cancel if they no longer need the service or find alternatives more affordable.
- Limited Functionality: Some users find PeopleLooker’s features insufficient or prefer other services with better data collection or additional features.
- Privacy Concerns: Users worry about their data being searchable, sold, or exposed to third parties, impacting their online reputation and data security.
- Inefficiency for Short-Term Users: Those needing occasional searches find the subscription model inefficient and choose to cancel.
- Unreliable or Inaccurate Information: Data may be outdated or incorrect, causing frustration and the need for verification through official sources.
PeopleLooker does allow cancellation of subscriptions at any time by emailing their support, which is available 24/7, and cancellation will stop any future billing. However, you remain responsible for payment of any fees already incurred for the current subscription period after cancellation. There are no explicit early cancellation fees or lock-in contracts mentioned, but refunds are discretionary and case-by-case, with limitations on multiple refund requests, so cancellation may not guarantee a refund of already paid fees.
Before cancelling your PeopleLooker subscription, know that you can cancel at any time by emailing support@peoplelooker.com or using your account dashboard. After cancellation, your account remains active until the end of your paid subscription term, and you will stop receiving new invoices. However, you will lose access to any PeopleLooker features and content that require an active subscription once your paid term expires. Also, you remain responsible for payment of any invoices already incurred, and refunds are considered on a case-by-case basis with typically one refund allowed per subscription.
- PeopleLooker account login credentials (username/email and password)
- 9-digit membership ID (found in your dashboard or Welcome New Member email)
- Email address associated with your account
- Full name as registered on the account
- Billing address (if required for verification)
- Subscription or plan details (type, duration, renewal date)
- Last 4 digits of the payment method on file (occasionally requested for identity verification)
- Ability to log into your account (to access or confirm the above information)
- Reason for cancellation (may be requested, though not mandatory)
We've actually written a step by step guide on how to get a refund from PeopleLooker. Check it out!
The Easiest Way to Cancel PeopleLooker
If you’re frustrated trying to cancel your subscription, membership, or bill from PeopleLooker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to PeopleLooker?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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