Peptiva Probiotics offers a subscription service where after you try a sample, if you don't cancel within 18 days, you get a fresh 30-day supply shipped to you every month for $59.99 plus $4.99 shipping. You get billed monthly on your card under "DDL* Peptiva." You can cancel anytime by phone or email without any hassle, and if you cancel before 18 days, you avoid further charges. They also have a customer portal where you can manage your subscription and orders.
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The cancellation process is fairly simple because the user can cancel hassle-free by emailing or calling customer service, or through the portal. However, it requires reaching out directly rather than online automatic cancellation, so it is not the easiest but still straightforward.
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How to Cancel Peptiva Probiotics: Step by Step
If you purchased through Peptiva Probiotics website:
- Contact Customer Service by calling 1-800-355-6050.
- Alternatively, email support at support@peptivaprobiotics.com.
- Provide any necessary information such as your account details for verification.
- Request the cancellation of your subscription.
- You will receive confirmation of the cancellation.
If you purchased through a third-party platform (e.g., Amazon or similar stores):
- Open the website or app of the third-party platform where you made the purchase.
- Navigate to your account settings and find your subscriptions or orders.
- Locate your Peptiva Probiotics subscription.
- Follow the instructions to cancel the subscription.
- You should receive a confirmation of the cancellation from the third-party service.
Tips & Tricks for Canceling Peptiva Probiotics
- Send a registered cancellation letter to Peptiva's customer service address with a clear statement to cancel immediately, include personal details, request termination of direct debit authorization, and deletion of personal data.
- Use a cancellation service like Xpendy that sends a legally valid registered letter with proof of posting to ensure your cancellation is documented.
- Cancel directly through your account by logging into Peptiva's app or website, navigating to subscription settings, and following cancellation steps; always keep confirmation.
- Call customer service at 1-800-355-6050 to confirm cancellation and escalate if needed.
- Be persistent and use firm, clear language when communicating—state you want to terminate the subscription effective immediately and that you request no further charges and deletion of data.
- Cancel well before the next billing cycle to avoid being charged for the next period; some users suggest doing it several days in advance.
- Keep written records of all communications and confirmations in case of disputes.
Peptiva Probiotics Customer Service Info
If you need assistance, here's how you can get in touch with Peptiva Probiotics's support team.
Cancel Peptiva Probiotics Script
Script
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Dear Peptiva Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have not experienced the desired results I was hoping for, and I believe it would be best for me to discontinue my membership at this time.
Thank you for your assistance with this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Peptiva Probiotics allows you to cancel your subscription anytime, hassle-free, by calling 1-800-355-6050 or emailing support@peptivaprobiotics.com. You are not obligated to receive future shipments or be charged after cancellation, but you must cancel within 18 days after placing your order to avoid further charges. The process is straightforward with no penalties for cancellation.
You can cancel your Peptiva Probiotics subscription anytime by emailing support@peptivaprobiotics.com or calling their Customer Service Center at 1-800-355-6050. The cancellation process does not require you to provide your password, making it hassle-free. However, if you need to reset your password for access to their portal, you can do so at this link: https://www.peptivaprobiotics.com/forgot_password.
- Not satisfied with the product effectiveness.
- Experiencing no noticeable health benefits.
- Concerns over the recurring charges or billing issues.
- Difficulty contacting customer service for cancellation.
- Dissatisfaction with taste or ease of consumption.
- Found alternative probiotic options better suited to needs.
- Wanting to avoid automatic subscription renewals.
- Desire to stop future shipments and avoid additional costs.
- Canceling within trial period due to changed mind or no longer interested.
- Requesting refunds due to product dissatisfaction or unused portions.
Peptiva Probiotics allows you to cancel your subscription at any time without any hassle or long-term commitment. You must cancel at least 1 day before your next shipment to avoid being billed again. There are no contracts, lock-ins, or early-cancellation fees, but you should be aware that you need to actively cancel by calling customer service or emailing them. Also, for their trial offer, you must cancel within 18 days to avoid future shipments or charges. Returns require contacting customer service for authorization within 30 days of shipment.
Before cancelling your Peptiva Probiotics subscription, it is important to know that you can cancel at any time, hassle-free, and you will not be obligated to receive future shipments or incur further charges. To avoid being billed for the next shipment, cancellation must be done at least one day prior to the scheduled billing date by contacting their customer service via phone or email. Once cancelled, you will lose access to the ongoing delivery of the product and any benefits associated with the subscription plan. Trial packages are not returnable, but if cancelled within 18 days, you can keep the trial package as a gift and avoid further charges.
- Full name associated with your Peptiva account
- Email address used for your account or subscription
- Shipping address on file with Peptiva
- Phone number that matches your account (recommended)
- Order number or account number (if available; helps speed up the process)
- Cancellation request message clearly stating your intent to cancel your subscription, membership, or bill
- Reason for cancellation (sometimes requested, but not required)
- Return Merchandise Authorization (RMA) number (required only if returning a product; obtain this from customer service before sending any returns)
- Request for confirmation of cancellation for your records
We've actually written a step by step guide on how to get a refund from Peptiva Probiotics. Check it out!
The Easiest Way to Cancel Peptiva Probiotics
If you’re frustrated trying to cancel your subscription, membership, or bill from Peptiva Probiotics—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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