Reading Eggs offers an online learning platform primarily for kids to improve their reading skills. They provide subscription plans that include monthly or annual options, with the ability to add up to four children per account at no extra cost. The subscriptions start with a free trial period, after which billing begins, and there's a 30-day money-back guarantee. Some subscriptions also bundle access to related programs like Mathseeds for math learning, offered separately or together with reading programs.
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Cancelling a Reading Eggs subscription is straightforward when done through their family dashboard website, requiring only a few clicks. The process is clearly outlined and can be completed within a few minutes, though it cannot be done via the app, which slightly lowers convenience.
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How to Cancel Readingeggs: Step by Step
If you purchased through the Reading Eggs website:
- Log into your family dashboard at https://app.readingeggs.com/parent/dashboard using your email address and password.
- Hover over the My Account tab on the top-left side of the menu bar.
- Select Manage My Subscriptions.
- Select Cancel for the appropriate subscription.
Tips & Tricks for Canceling Readingeggs
- Cancel well before the trial or billing date to avoid automatic charges, ideally 24-48 hours in advance.
- Use calm but firm language when communicating with customer service, stating clearly you do not wish to continue and want confirmation of cancellation.
- Document all interactions with support via email or chat for proof in case of disputes.
- Escalate persistently if the cancellation isn’t processed, asking to speak with supervisors or higher-level representatives.
- If subscription is via app stores (Apple/Google), cancel through the store subscriptions settings rather than through Reading Eggs directly to ensure stop of charges.
- Request confirmation emails or screenshots of cancellation to keep as records.
- Some users found waiting until after a charge posts to their card, then disputing with the bank helped recover funds if customer service refused to cancel or refund.
- Avoid cancelling on weekends or holidays as support response and processing might be delayed.
- If all else fails, consider canceling the payment method/card linked to the subscription to stop future charges; notify Reading Eggs afterward to avoid collection issues.
Readingeggs Customer Service Info
If you need assistance, here's how you can get in touch with Readingeggs's support team.
Cancel Readingeggs Script
Script
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Dear Reading Eggs Team,
I hope this message finds you well. I would like to request the cancellation of my subscription to Reading Eggs. Unfortunately, due to changes in our family's educational needs, I will not be able to continue using your service at this time.
I appreciate the learning opportunities your platform has provided, and I hope to return in the future when my circumstances allow. Please let me know if you require any further information to process this cancellation.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Reading Eggs allows you to cancel your yearly or monthly subscription at any time, with a 30-day money-back guarantee starting from the day of purchase. After 30 days, no refunds are offered. For cancellations or refund requests via their website, you need to email support with your subscription details; app subscriptions must be managed through the respective Apple App Store or Google Play platforms.
To cancel your Reading Eggs subscription through their website, you do need to log in with your email address and password you set during registration. Password is required because you must access your family dashboard in a web browser (not the app) to manage and cancel your subscription. If you have forgotten your password, you can reset it here: https://app.readingeggs.com/parent/reset-password. There is no indication they support cancellation without logging in or via phone without authentication.
- Encourages guessing and memorization rather than foundational reading skills, which can be detrimental long-term.
- Parents concerned about inappropriate content in some books without warnings for sensitive topics.
- Some parents prohibit usage without supervision to avoid negative learning habits.
- Heavy gamification seen as unsuitable and likened to online gaming or gambling for young children.
- Spelling tests sometimes do not give accurate feedback, impacting learning effectiveness.
- The requirement of external materials like printers, ink, and laminators to fully use the subscription.
- Difficulty cancelling subscription, with some users describing the cancellation process as purposely complicated.
- Inconvenience caused by summer catch-up program requirements, such as needing a printer.
- Some users cancel due to changes in family circumstances (e.g., expected child no longer living at home).
- Preference for alternative educational apps due to these issues with Reading Eggs.
Reading Eggs allows you to cancel your subscription at any time, but you must do so at least 24 hours before the next billing period to avoid being charged for the next cycle. There is a 30-day money-back guarantee, but after 30 days, no refunds are offered. If your subscription is through the Apple App Store or Google Play, cancellations must be done through those platforms, and your account deletion will be pending until you cancel the subscription there, meaning you could continue to be billed if this step is not completed. There are no early cancellation fees or lock-in contracts, but the automatic renewal might catch users off guard if not canceled in time.
Before cancelling your Reading Eggs subscription, note that you will retain access to your subscription for the duration you have already paid for, with no future charges after cancellation. Once cancelled, you lose access to all the Reading Eggs content and features, including interactive reading games and personalized learning activities. If you subscribed via Apple App Store or Google Play, cancellations must be managed through those platforms, and Reading Eggs cannot issue refunds for you. Also, Reading Eggs offers a 30-day money-back guarantee if you cancel within the first 30 days; refunds are not available after this period. Cancellation of subscriptions purchased via the website must be done through the family dashboard on a web browser, not within the app.
- Email address used to set up the Reading Eggs account
- Password used for login (required for dashboard access)
- of the account holder
- Billing address or full home address
- Contact phone number
- Purchase date of the subscription or trial
- Type of subscription (monthly, yearly, Google Play, Apple App Store, website, etc.)
- Subscription details (name of product, e.g., Reading Eggs, Mathseeds, etc.)
- Reason for cancellation or refund request (may be required for money-back guarantee)
- Access to the Family Dashboard (to manage or cancel the subscription online)
- Method of original purchase (Reading Eggs website, Apple App Store, Google Play, etc.)
- Apple ID or Google account details (if purchased through Apple or Google, for cancellation via those services)
We've actually written a step by step guide on how to get a refund from Readingeggs. Check it out!
The Easiest Way to Cancel Readingeggs
If you’re frustrated trying to cancel your subscription, membership, or bill from Readingeggs—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Readingeggs?
Reading Eggs, ABC Reading Eggs, XYZ Reading Eggs Subscription, ReadingEggs.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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