Resume Genius is a service that helps you create and download resumes and cover letters easily. They offer a 14-day trial for $2.95, after which they charge $7.95 per month, billed annually at $95.40, for access to all their premium resume templates and features. You might see billing from them if you subscribe to get the premium benefits, but creating and downloading basic resumes as text files is free. It's a handy tool if you want a professional-looking resume without much hassle.
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The subscription can be canceled online easily by logging into the account and using the 'My Account' section to modify the subscription without needing to contact customer service. This makes the cancellation process straightforward and quick for consumers.
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How to Cancel Resume Genius: Step by Step
If you purchased through ResumeGenius.com:
- Log in to your Resume Genius account at resumegenius.com.
- Click on the “My Account” link located in the upper right-hand menu.
- In the account settings, you can choose to:
- Modify your subscription details.
- Change your billing information.
- Cancel your subscription (look for the cancellation option).
- If you prefer to cancel via customer service, call (866) 215-9048, Monday to Friday, from 8 AM – 12 AM (Midnight) EDT.
Tips & Tricks for Canceling Resume Genius
- Do not rely solely on the website cancellation option as users report the "My Account" cancellation link is often missing or redirects to the main page.
- Use the cancellation link in the purchase receipt email for a more straightforward cancellation path.
- Call customer service directly at 1-855-447-6077 for instant cancellation, but be prepared for retention efforts.
- Email customer support with your correct account information and explicitly request cancellation; mention unauthorized charges if applicable.
- Be firm and persistent when communicating, as Resume Genius may attempt to talk you out of cancelling via phone or chat.
- Request a cancellation confirmation email—note that some users report not receiving one, so keep your own records.
- Cancel promptly before the trial ends or recurring billing date to avoid unwanted charges.
- If facing unauthorized charges after cancellation, escalate the issue by contacting your payment provider or bank and disputing the charge.
- Timing your calls or emails during business hours may help in getting a quicker response.
- Document every interaction and keep screenshots or email copies as evidence in case of billing disputes.
Resume Genius Customer Service Info
If you need assistance, here's how you can get in touch with Resume Genius's support team.
Cancel Resume Genius Script
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Dear Resume Genius Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription, as I have decided to pursue other avenues at this time. I would appreciate your assistance in processing this cancellation promptly. Please confirm the cancellation when it has been completed.
Thank you for your support.
Best regards,
Frequently Asked Questions
Resume Genius subscription can be cancelled by logging into your account and selecting the 'My Account' option. After cancellation, you can still view your documents but cannot download, print, or edit them. Cancellations become effective at the end of the current paid term, and subscriptions renew automatically unless cancelled beforehand.
To cancel your Resume Genius subscription, you generally need to log into your account, which requires your password. Once logged in, you can go to the "My Account" section to manage or cancel your subscription. If you don't remember your password, you can reset it using this link: https://resumegenius.com/dashboard/app/account/forgot-password. Alternatively, you can call their customer service at (866) 215-9048 for assistance without logging in.
- Unexpected billing after trial periods.
- Difficulty locating cancellation options.
- Feeling "tricked" into subscription payments.
- Automatic subscription renewal
- Charges made without explicit consent
- Poor customer service
- Hidden or unclear pricing
- Users cancel due to finding better alternative resume services.
Resume Genius allows you to cancel your subscription at any time by logging into your account and clicking the 'My Account' link. However, the cancellation takes effect at the end of the current paid term, and no refunds are given for the remaining period. After cancellation, you will still have access to your documents but won't be able to download, print, or edit them. There are no lock-in contracts or early cancellation fees, but automatic renewals continue unless you proactively cancel.
Before cancelling your subscription with Resume Genius, it is important to know that you can cancel at any time without additional charges, but the cancellation will take effect at the end of your current billing period. You will still have access to the service until the end of that paid term, but after cancellation, you will only be able to view your documents and will lose the ability to download, print, or edit them. If you are within the first 14 days of your subscription, you might be eligible for a full refund by contacting customer service before the trial period ends. To cancel, simply log in to your account and go to 'My Account' or contact customer support for assistance.
- Username/email address associated with the Resume Genius account
- Password (login credentials)
- Access to the Resume Genius website to log in and modify/cancel the subscription
- Ability to navigate to the “My Account” section once logged in
- Email address or phone number (if contacting customer support)
- Account information (such as name or subscription ID, if contacting support)
We've actually written a step by step guide on how to get a refund from Resume Genius. Check it out!
The Easiest Way to Cancel Resume Genius
If you’re frustrated trying to cancel your subscription, membership, or bill from Resume Genius—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Resume Genius?
Resume Genius, ResumeGenius.com, Resume Genius Subscription, ResumeGen Subscription, ResumeGenius Monthly
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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