SeedLegals is an online platform that helps businesses handle their legal needs, especially for funding and growth. They offer subscription plans where you pay monthly or yearly to access things like contracts, cap table management, board management, and expert support. There are extra services you can pay for separately, like special investment documents or tax credit help. If you're seeing charges from them, it's likely for a subscription plan or specific legal services you've used for your business.
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SeedLegals allows cancellation of their monthly subscription at any time with a non-binding contract, indicating the process is straightforward and easy. There is direct mention of being able to suspend the subscription anytime, implying minimal steps and thus low difficulty.
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How to Cancel seedlegals: Step by Step
If you purchased through SeedLegals:
- Log in to your SeedLegals account.
- Select the "Settings" tab at the bottom left of your screen.
- In the horizontal bar at the top of your screen, select "Membership".
- On this page, you will see your current plans listed (Standard monthly, annual, and Funding plans).
- Click "Unsubscribe" to cancel your subscription.
- The same process applies if you wish to pause your subscription.
- You can resubscribe at any time.
Tips & Tricks for Canceling seedlegals
- Start the cancellation process immediately after subscribing to prevent automatic renewals.
- Use clear, firm language stating you want to cancel your subscription or membership effective immediately.
- Ask for written confirmation of the cancellation via email to have proof.
- Escalate by requesting to speak with a supervisor if initial cancellation requests are ignored or delayed.
- Send follow-up emails regularly emphasizing your cancellation request if no response is received.
- Time your cancellation request to well before the renewal date to avoid being charged for the next term.
- Check terms and conditions for any cancellation windows or refund policies and reference these when communicating.
- Be prepared for possible upsell or retention offers and stay firm if you want to cancel.
seedlegals Customer Service Info
If you need assistance, here's how you can get in touch with seedlegals's support team.
Cancel seedlegals Script
Script
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Dear SeedLegals Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to recent changes in my business priorities, I no longer require the services provided.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding and support throughout my time as a member.
Best regards,
Frequently Asked Questions
SeedLegals memberships are non-refundable after a 2 working day cooling-off period, provided no documentation has been created on your company profile during this time. Either party can terminate the membership with 30 days' written notice after the initial service term or renewal period, but upon cancellation, access to documents and data is lost until re-subscription. SeedLegals may refund fees at their discretion if they cannot provide services due to technical limitations, but one-off products and bulk purchases are non-refundable.
To cancel your SeedLegals subscription, you need to log into your account, which requires your password. They do not provide phone support for cancellation; instead, you can use their chat support or email for assistance, which still requires you to access your account. If you have forgotten your password, you can reset it through this link: https://app.seedlegals.com/password-reset. So, having your password is necessary to manage and cancel your subscription.
- Locked out of paid account after changes like email update, causing resolution delays.
- Account errors such as listing multiple companies under one account mistakenly.
- Inflexible document templates, requiring substantial manual editing outside the platform.
- Platform restrictions on editing fields and inability to send edited documents for signature.
- Limited signatory options — only one signatory allowed but system failing to send documents for signature.
- Reliance on external services like Docusign due to SeedLegals' signing limitations.
- General dissatisfaction leading users to seek better alternatives.
SeedLegals has a strict policy that all payments are non-cancellable and non-refundable except in rare cases where they cannot provide the service. The agreement auto-renews and requires a 30-day written notice for termination, which cannot expire before the end of the initial service term or renewal period, effectively creating a lock-in period. Additionally, after cancellation, you lose access to your documents and cap table until re-subscribing, so you must save your data beforehand to avoid losing it.
Before cancelling your SeedLegals subscription, know that you will lose access to your documentation and cap table until you re-subscribe. Your agreement ends on the last day of your active subscription, but your data will be stored for a reasonable time unless you request deletion, though indefinite storage is not guaranteed. It's highly recommended to download your documents before cancelling to keep your own copy. Also, some terms like payment obligations and confidentiality continue after termination, and refunds are generally not provided unless SeedLegals cannot provide the service technically.
- Account holder's full name
- Registered email address associated with SeedLegals
- Written notification of cancellation request (as cancellation requires written notice)
- Membership or subscription details (type of membership/subscription, and potentially company profile if managing multiple entities)
- Adherence to notice period (30 days’ written notice, unless within cooling-off period)
- Request for refund (if within cooling-off period) (made within 2 working days and no documentation created on profile)
- Confirmation of document download (recommended before cancellation, as access may be lost)
We've actually written a step by step guide on how to get a refund from seedlegals. Check it out!
The Easiest Way to Cancel seedlegals
If you’re frustrated trying to cancel your subscription, membership, or bill from seedlegals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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