Sensera is a company that offers security and site monitoring services to help protect construction sites and ensure projects run smoothly. They provide professional monitoring that detects and responds to potential security threats, and also offer time-lapse and progress monitoring solutions. If you are getting billed by them, it's likely for one of their subscription plans which include monthly or fixed-term payments that are automatically billed in advance. They also handle rental fees for products and invoices for site-specific services like aerial flights, with billing and payment done through automatic payments or invoicing.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling a Sensera subscription is relatively straightforward as it can be done directly through the iPhone Settings or Google Play app with clear step-by-step instructions. There is no need for contacting support or complicated procedures, making it easy for consumers to cancel on their own.
Estimated Time
On average, it takes
3 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel sensera: Step by Step
If you purchased through the App Store:
- Open the iPhone Settings.
- Tap your name.
- Tap Subscriptions.
- Tap the Sensera subscription.
- Tap Cancel Subscription.
- If you don’t see Cancel, the subscription is already canceled and won't renew.
If you purchased through Google Play:
- Open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions -> Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions to complete the cancellation.
Tips & Tricks for Canceling sensera
- Email the company initially to request cancellation, as this is often the necessary first step.
- Prepare for a follow-up phone call when requested; users describe the process requiring a phone call to finalize cancellation.
- Be persistent and firm in your communication, as customer service may use "dark pattern" tactics to discourage cancellation.
- Do not expect an easy online cancellation option; it often does not exist, so use email and phone methods instead.
- Document all communication including emails and call details to have evidence if there is pushback from the company.
- Timing matters—try to cancel before an upcoming billing cycle to avoid unwanted charges.
- Escalate politely if needed, asking to speak to a supervisor if the cancellation is delayed or ignored.
- Use clear and direct language, clearly stating you want to cancel the subscription and want written confirmation.
- Check your app store subscriptions or credit card statements to monitor if charges continue after cancellation attempts.
- Consider blocking payment sources (such as credit card or bank) as a last resort if cancellation is thwarted.
sensera Customer Service Info
If you need assistance, here's how you can get in touch with sensera's support team.
Cancel sensera Script
Script
Copy
Dear Sensera Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription with Sensera. Unfortunately, I have found that it no longer meets my current needs. I would appreciate it if you could assist me with this process at your earliest convenience. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Sensera requires a minimum of five (5) business days' notice to terminate or suspend recurring monthly subscriptions, and charges for the service during the month of termination are non-refundable. For fixed-period service plans, the service ends at the plan's expiration with no refunds if terminated early. Upon termination, users have up to 12 months to download their data, and rental device returns with responsibility for damages are required.
To cancel your subscription with Sensera (sensera.co), you do need your password to access your account. This is because cancellation is typically managed through your account settings online, which require login credentials. If you have forgotten your password, you can reset it at this link: https://sitecloud.senserasystems.com/ (look for the 'Reset Password' option). Once you regain access, you can proceed with canceling your subscription through your account.
- High cost or perceived poor value - Users may feel the subscription is too expensive or not worth the benefits provided.
- Technical issues or bugs - Problems with the app or service performance can frustrate users leading to cancellations.
- Difficulty with cancellation process - Users sometimes mention challenges in successfully cancelling memberships or removing payment methods.
- Lack of needed features or functionality - If the service does not meet their specific needs or expectations, subscribers may cancel.
- Limited usage or interest - Subscribers might stop using the service or lose interest over time and choose to cancel.
- Billing issues or unexpected charges - Confusion or dissatisfaction around billing practices can motivate cancellations.
Sensera allows you to cancel your subscription at any time through the App Store or Google Play subscription settings without evident lock-ins or early cancellation fees. However, you should be aware that all outstanding payments must be settled even after cancellation. There do not appear to be any contracts or gimmicks that prevent you from stopping payments or ending your membership immediately as long as you follow the proper cancellation procedure.
Before cancelling a subscription, membership, or bill for Sensera, it's important to know that you will lose access to their platform's content and any specific features included in your subscription plan. This can include loss of real-time monitoring, video storage, and remote access capabilities depending on your service. Additionally, cancelling may mean losing any customized support and updates tied to your subscription. It's advisable to review any billing or refund policies with Sensera to understand if there are any fees or conditions before cancelling.
- Customer name
- Serial number of the product (if related to hardware or service plan)
- Email address associated with the account
- Subscription type (Monthly Plan or Fixed Term Plan)
- Written notice sent at least five (5) days before renewal for Monthly Plans or thirty (30) days before renewal for Fixed Term Plans
- Request to cancel subscription sent to the appropriate support email (e.g., finance@senserasystems.com)
- For app subscriptions: Access to App Store or Google Play account where the subscription was purchased
- Steps through App Store or Google Play: Ability to locate and select the Sensera subscription, and complete the cancellation process
We've actually written a step by step guide on how to get a refund from sensera. Check it out!
The Easiest Way to Cancel sensera
If you’re frustrated trying to cancel your subscription, membership, or bill from sensera—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to sensera?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
