Sensera Systems helps you keep an eye on your job sites using smart cameras and software. They offer a cloud service where you can view and share images and videos, plus a drone service for aerial site views. If you're getting billed by them, it's likely for a monthly or fixed-term subscription plan that lets you use their video monitoring and image data services. They also rent out equipment, which you pay for in advance and must return after your rental period ends.
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Users can cancel the subscription relatively easily through standard app store interfaces (iPhone or Google Play), with clear step-by-step instructions available. The process does not require contacting support, making it straightforward and quick.
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How to Cancel senserasystems: Step by Step
If you purchased through Apple:
- Open the iPhone Settings.
- Tap your name.
- Tap Subscriptions.
- Select the Sensera subscription.
- Tap Cancel Subscription.
- If you don’t see Cancel, the subscription is already canceled and won't renew.
If you purchased through Google Play:
- Open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions -> Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Tips & Tricks for Canceling senserasystems
- Email the company first to initiate cancellation and keep a clear record of your communication.
- Be prepared to follow up with a phone call,
- Do not accept retention offers immediately;
- Use clear and polite but firm language,
- Start the cancellation process well before your billing date
- If digital cancellation options are unavailable,
- If you encounter resistance,
- Keep documentation of all communications,
senserasystems Customer Service Info
If you need assistance, here's how you can get in touch with senserasystems's support team.
Cancel senserasystems Script
Script
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Dear Sensera Systems Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changing personal circumstances, I am unable to continue with my current membership at this time.
I appreciate the services provided, but I believe it is best for me to discontinue it at this point. Please confirm the cancellation and ensure that no further charges will be applied to my account.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Sensera Systems does not publicly provide specific details about their membership, subscription, or bill cancellation policies on their website or legal pages. For precise information, customers are advised to directly contact Sensera Systems' customer support.
To cancel your subscription with SenseraSystems, you do not need your password if you are canceling through the app store on your device. For iPhone users, you can cancel via Settings > your name > Subscriptions > Sensera subscription > Cancel Subscription. For Google Play users, you can do so via the Google Play app under Payments & subscriptions. However, if you are managing your subscription through SenseraSystems' sitecloud (the platform they use), you may need your password to log in. If you need to reset your password for SenseraSystems, you can do so at this URL: https://sitecloud.senserasystems.com (Look for the Password Reset option there).
- Inefficient cancellation procedure requiring email and phone call instead of simple online cancellation.
- Cost being too high or not offering enough value for the money.
- Pricing not suitable for recreational players or individuals without a pro team sponsor.
- Perception of manipulative business practices, such as "dark pattern" tactics making cancellation difficult.
Sensera Systems subscription plans may include fixed-period service plans with no refunds if you terminate early, meaning you could be locked into a commitment until the term ends. While monthly plans don't offer a trial period, annual plans have a 7-day trial, and refunds are handled through Apple or Google support, not directly by Sensera. You can typically cancel your subscription at any time through the iPhone or Google Play subscription settings, but be aware of possible contract lock-ins and no refund policies for early cancellation on fixed-term plans.
Before cancelling a subscription, membership, or bill with Sensera Systems, know that you will lose access to their platform's services and any associated features provided under your subscription. This includes any real-time location tracking, data access, and system functionalities tied to your account. Additionally, ensure that any payments due are settled, as accounts past due might face service termination. If you lose your user credentials, notify Sensera immediately, but once cancelled, access to your account content and data will generally cease.
- Customer name
- Serial number of the product (device or service being cancelled)
- Written notice (sent to finance@senserasystems.com)
- Notice period (minimum of 5 days for monthly plans, 30 days for fixed term plans)
- Service plan details (Monthly or Fixed Term)
- Contact information (may include site contact name, address, phone number, email for identification or communication)
- Rental device return information (if applicable)
- Download any necessary data before cancellation (user will have up to 12 months post-termination)
We've actually written a step by step guide on how to get a refund from senserasystems. Check it out!
The Easiest Way to Cancel senserasystems
If you’re frustrated trying to cancel your subscription, membership, or bill from senserasystems—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to senserasystems?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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