Serovital offers a Subscribe & Save program where you can get their products delivered regularly and save up to 30%. Signing up is simple: you choose a subscription option and delivery frequency, and your order is billed and shipped automatically with a discount. You can easily manage your subscription online to change, skip, or cancel shipments anytime, plus update your payment and shipping info. This way, you never run out of the product and get it at a better price without the hassle of reordering.
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Canceling a Serovital subscription is relatively easy since a consumer can either log into their account on the website or simply call a customer service phone number to cancel. These straightforward options make the cancellation process quick and accessible without complex steps.
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How to Cancel Serovital: Step by Step
If you purchased through serovital.com:
- Visit the SeroVital homepage.
- Click on the icon in the top right corner to log into your account.
- Select Manage Subscriptions from your account dashboard.
- In the subscriptions management section, locate the subscription you wish to cancel.
- Select the option to Cancel the subscription.
- Confirm the cancellation by following any additional prompts provided.
- If you prefer to cancel via phone, call 1-800-435-1409 to speak with customer service.
Tips & Tricks for Canceling Serovital
- Call during business hours: Users report better responsiveness and quicker processing when calling during standard business hours rather than evenings or weekends.
- Be firm and clear: Use direct language like "I want to cancel my subscription immediately" and avoid giving ambiguous reasons.
- Have your order information ready: Having your order number, account info, and billing details handy helps expedite the cancellation process.
- Escalate if needed: Politely ask to speak to a supervisor or manager if the first agent is unhelpful or refuses to cancel.
- Document all interactions: Keep records of emails, call times, agent names, and confirmation numbers for proof of cancellation.
- Follow up persistently: Some users found repeated calls or emails necessary because initial requests were ignored.
- Use multiple communication methods: Try both phone and email cancellation requests; some users got results only after emailing and calling.
- Avoid disputing charges immediately: Instead, try to cancel first and keep communication polite to avoid account lock or refusal of service.
- Timing matters: Request cancellations at least 48 hours before the next billing cycle to avoid unwanted charges.
- Threaten cancellation of related services: Some users mentioned mentioning cancellation of related memberships or payment methods to get faster results.
Serovital Customer Service Info
If you need assistance, here's how you can get in touch with Serovital's support team.
Cancel Serovital Script
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Hello, I hope this message finds you well. I am writing to kindly request the cancellation of my subscription with Serovital. Due to personal circumstances, I am unable to continue with the product at this time. I appreciate your assistance in processing this cancellation so I do not incur any further charges. Thank you for your understanding, and I hope to return in the future.
Frequently Asked Questions
Serovital's subscription policy allows customers to change or cancel their subscription anytime by logging into their account and managing their subscriptions. Customers can edit shipment dates, skip shipments, cancel orders, and update payment or shipping information. Subscriptions are automatically billed and shipped with a discount, and customer service is available for support. They also offer a 90-day money-back guarantee and free delivery.
To cancel your Serovital subscription, you can either call their support at 1-800-435-1409 or log into your account to manage it. Logging into your account requires your password. If you don't remember your password, you can reset it here: https://serovital-com.myshopify.com/account (click "Forgot password?"). Alternatively, if your subscription was created before 6/7/22, you may be able to manage it without a password by contacting their Customer Service. So, generally, a password is needed for online management, but support can also help via phone.
- Ignored email cancellation requests leading to continued shipments and frustration.
- Delayed or no response from customer service when trying to cancel subscriptions.
- Difficulties contacting the company, including needing to call due to non-functional email links.
- Unexpected charges from automatic subscription renewals or added products without prior approval.
- Issues accessing subscription accounts, such as having to reset passwords repeatedly.
- Adverse effects or dissatisfaction with product results.
- Financial reasons, customers wanting to pause or stop due to cost but facing automatic shipments.
Serovital uses an auto-renewing subscription model where your credit card is charged automatically until you cancel. While you can cancel your subscription at any time either by calling customer service or logging into your account, be aware that if you are on a multi-month subscription plan, you must cancel before the second shipment to claim their 90-day money-back guarantee. There appear to be no early termination fees or lock-in contracts, but cancellation timing is crucial to avoid being charged for subsequent shipments.
Before cancelling your Serovital subscription, know that you will lose access to the benefits of automatic monthly billing and shipping, which saves you up to 25% on your product and ensures you never run out of it. You also lose the convenience of managing your subscription online, such as editing shipment dates, skipping shipments, or easily reactivating your subscription. Cancellation can be done anytime by calling or logging into your account, but once cancelled, you will not receive further shipments or discounted pricing. There is also a 90-day money-back guarantee for subscribers, but that benefit ends once you cancel.
- Account login details (email and password) to access your online Serovital account
- Subscription information (such as product or plan you wish to cancel)
- Order number or proof of purchase (for reference, especially if calling or emailing customer service)
- Registered email address associated with your Serovital account
- Phone number used with your account (if contacting by phone or if requested for verification)
- Full name as listed on the account
- Preferred contact method (email or phone) for confirmation or resolution
- For returns: Date of order and shipment received (to ensure you meet the cancellation window)
- If emailing: Clear cancellation request including identifying information (name, email, order number)
- If calling: Be prepared to verify identity or provide account/order details
We've actually written a step by step guide on how to get a refund from Serovital. Check it out!
The Easiest Way to Cancel Serovital
If you’re frustrated trying to cancel your subscription, membership, or bill from Serovital—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Serovital?
SeroVital, SeroVital.com, Serovital Subscription, SeroVital Advanced, SeroVital Renewal
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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