Shapellx is a company that sells shapewear products like bodysuits, activewear, and waist trainers online. When you shop with them, you can pay using several methods including credit cards, PayPal, Apple Pay, and even Afterpay, which lets you pay in four interest-free installments. You might see charges from Shapellx on your bill after your order ships, which usually takes 3-5 business days. They also offer free shipping on orders over $70 and allow returns or exchanges within 30 days.
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The cancellation process for Shapellx mainly involves unsubscribing via SMS by texting STOP to 70657, which is straightforward and quick. The options are clear and require minimal effort, making it easy for consumers to cancel their subscriptions or marketing communications quickly.
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How to Cancel Shapellx: Step by Step
If you purchased through the Shapellx website:
- Visit the Shapellx website and log into your account.
- Go to your account settings by clicking on your profile icon.
- Select the "Subscriptions" section.
- Find the subscription you wish to cancel.
- Click on the "Cancel Subscription" button, then confirm the cancellation when prompted.
If you purchased through SMS:
- Open your messaging app on your mobile device.
- Create a new message and enter the number 70657 as the recipient.
- Type "STOP" in the message body and send it.
If you purchased through email marketing:
- Open a recent email from Shapellx.
- Scroll to the bottom of the email and find the "unsubscribe" link.
- Click on the "unsubscribe" link and follow the prompts to unsubscribe from the marketing emails.
- Please note that you will still receive essential transactional emails related to your orders.
Tips & Tricks for Canceling Shapellx
- Cancel immediately after the first charge to avoid multiple billing cycles.
- Contact customer service via email
- Be persistent with follow-up emails
- Request a return label via email
- Document all communications including dates and times for easier escalation.
- Use firm, clear language stating your intent to cancel
- Time cancellations right before the next billing cycle
- Share your situation on forums or social media
- If possible, use your bank or credit card to block further payments
- Check your spam or junk email folder
Shapellx Customer Service Info
If you need assistance, here's how you can get in touch with Shapellx's support team.
Cancel Shapellx Script
Script
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Dear Shapellx Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have not been able to make full use of the service as I anticipated, and I believe it is best for me to discontinue for now.
Please confirm the cancellation of my membership and any associated billing. I appreciate your assistance in this matter.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Shapellx's cancellation policy specifies that for refunds and returns, items must be returned within 30 days of purchase in unused condition and original packaging. Refunds are processed back to the original payment method after inspection. Shipping costs for returns are the customer's responsibility and non-refundable. There is no clear mention of a subscription or membership cancellation policy specifically, so you may need to contact Shapellx customer service for membership/subscription cancellations or billing issues.
You do not need your password to cancel your Shapellx subscription. You can unsubscribe simply by texting STOP to 70657 to stop receiving SMS messages from Shapellx. For email marketing, you can unsubscribe by entering your email at their unsubscribe page without needing a password. This makes it easy to cancel without logging in or resetting your password.
- Sizing issues: swimsuit or shapewear not fitting properly due to body shape differences, receiving wrong sizes, or misleading size recommendations.
- Product quality concerns: shapewear or bras not providing expected support, discomfort, or parts like legs rolling up during wear.
- Wrong products or incorrect shipments: customers receiving items different from what they ordered, leading to frustration.
- Shipping delays and poor communication: delays in order arrival with lack of proactive updates or information from the company.
- Complicated return process: difficulties in returning items, with some customers describing the return experience as a "nightmare."
- General dissatisfaction with fit and performance: overall unhappy with how products performed or fit their needs, prompting cancellation.
Shapellx does not appear to have any contracts, lock-ins, or early cancellation fees that prevent you from cancelling your subscription at any time. You can typically cancel by texting STOP to the designated number or using an unsubscribe link for emails, with no mention of any terms that would lock you in or penalize you for early cancellation. The main thing to be aware of is to actively unsubscribe to ensure you stop receiving messages—they do not indicate hidden landmines or gimmicks to trap you.
Before cancelling a subscription or membership with Shapellx, it's important to know that cancellation typically stops future billing but does not usually provide refunds for the current billing cycle. After cancellation, you will lose access to any subscription-specific services or exclusive content that the membership provided. You should also consider that promotional pricing or perks tied directly to being an active subscriber will no longer be available. To fully stop communication related to marketing, you need to unsubscribe separately from SMS and email marketing messages, although transactional emails related to past orders might still be sent.
- Order number (starts with “SYSX”) for any order-related cancellation or change.
- Email address used for your Shapellx account or purchase for order, account, or membership cancellation requests.
- Customer support contact email: info@shapellx.com for requesting cancellation, deletion, or support.
- Customer support phone number: +1 866-298-1526 (for urgent assistance or alternative contact).
- If requesting account/data deletion, users may need to provide sufficient personal details to verify identity, as required by law.
- For SMS marketing cancellation: Reply STOP to the message or click the unsubscribe link in the SMS (no further info required).
- For email marketing cancellation: Enter your email address via the unsubscribe link in an email, or change preferences in your account (no additional verification is typically required for email opt-out).
We've actually written a step by step guide on how to get a refund from Shapellx. Check it out!
The Easiest Way to Cancel Shapellx
If you’re frustrated trying to cancel your subscription, membership, or bill from Shapellx—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Shapellx, Shapellx.com, SHAPELLXORDER, SYSXORDER
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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