Tally is a simple tool that lets you create and share forms easily. Most of its features are free, so anyone can make unlimited forms and collect responses without paying. If you want extra perks like removing Tally’s branding, using your own website address, or working with a team, you can subscribe to Tally Pro for $29/month. There’s also a Tally Business plan for $89/month that adds more advanced options, like controlling how long data is kept and verifying email addresses. So if you see a charge from Tally, it’s likely because you signed up for one of these premium plans.
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The cancellation process for Tally subscriptions is straightforward, requiring only navigation to the Billing tab in the account settings and clicking on 'Manage subscription' to cancel. The process is fully online, immediate in effect, and does not require contacting support, making it relatively easy for consumers.
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How to Cancel Tally: Step by Step
If you purchased through Tally directly:
- Log in to your Tally account.
- Navigate to the **Billing** tab.
- Click on **Manage subscription**.
- Select **Cancel subscription**.
- Confirm the cancellation when prompted. Your cancellation will be effective immediately, and access to Tally Pro or Business features will stop at the end of the prepaid period.
Tips & Tricks for Canceling Tally
- Document all interactions and dates meticulously to have a clear timeline if escalation is needed.
- Use calm but firm language emphasizing your right to cancel, avoiding emotional or aggressive tones to prevent resistance.
- Ask directly for cancellation confirmation and get a reference number or email confirmation.
- Dispute any unexpected charges immediately using your bank or credit card’s chargeback process if the company resists cancellation.
- Escalate to supervisors or managers if front-line representatives offer vague or obstructive responses.
- Reference payment failures deliberately (e.g., freeze your card temporarily) to stop automated payments, then proceed to cancel.
- Use public forums or social media posts as leverage to encourage faster resolution if private channels stall.
- Time your cancellation near your billing cycle's end to maximize the subscription period and minimize overlap or extra charges.
- Be persistent with follow-ups to ensure cancellation is processed and your account is closed.
Tally Customer Service Info
If you need assistance, here's how you can get in touch with Tally's support team.
Cancel Tally Script
Script
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Dear Tally Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my financial situation, I am unable to continue with the service at this time. I appreciate the value Tally has provided, but I must prioritize my budget accordingly.
Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Tally subscriptions can be cancelled at any time through the Tally dashboard, with continued access to paid features until the end of the billing cycle. They have a strict no-refund policy except for cases where users experience prolonged inability to access the service due to technical issues, in which case they must contact Tally within a reasonable time.
To cancel your Tally (tally.so) subscription, you need to access your account settings, which requires logging in with your password. You can cancel your subscription anytime by going to the Billing tab and clicking Manage subscription. If you don't remember your password, you can reset it at this link: https://tally.so/forgot-password. So, yes, you do need your password or access to your account credentials to cancel your subscription.
- Payment Failures causing service interruptions.
- Lack of Updates and improvements to the product or service.
- Unresolved Product Bugs frustrating users.
- Complicated Checkout Process making continuation difficult.
- Inflexible Plan Modifications that don't suit changing needs.
- Shifting Customer Needs leading to loss of relevance.
- Perceived Lack of Value where cost outweighs benefits.
- Switching to Competitors offering better features or prices.
- Confusing or Unclear Billing damaging trust.
- Too Much Focus on Acquisition rather than delivering value.
- No Options to Change or Edit Subscriptions limiting customer control.
- Reduced Quality of Customer Service lowering satisfaction.
- Excessive Upselling or Selling Pressure annoying customers.
- External Factors like financial changes or lifestyle shifts.
- Waste of Unused Features or Services perceived as unnecessary expense.
You can cancel your Tally subscription at any time directly from the Tally dashboard, and you will continue to have access to the paid features until the end of the current billing cycle. However, be aware that Tally has a strict no-refund policy, so you won't get any money back if you cancel late, change your mind, or don't use the paid time. Essentially, there's no lock-in or early cancellation fees, but refunds are generally not given except for technical issues that prevent service usage.
Before cancelling your Tally subscription, know that you can manage and cancel your subscription anytime through your Tally account's Billing tab. When you cancel, access to Tally Pro or Business features will stop at the end of your prepaid period; you won't lose access immediately. Important to note, Tally does not issue refunds for late cancellations or unused time, so cancel before the period ends to avoid charges. Most basic features remain free, but cancelling means losing access to those paid power-user features. Also, invoices already issued cannot be modified after cancellation.
- Access to your Tally account (login credentials to sign in to your dashboard)
- Navigation to Billing tab in the account settings
- Selection of Manage subscription option in billing
- Choice of Cancel subscription in the subscription management options
- Awareness of the current billing period (cancellation becomes effective at end of paid term)
We've actually written a step by step guide on how to get a refund from Tally. Check it out!
The Easiest Way to Cancel Tally
If you’re frustrated trying to cancel your subscription, membership, or bill from Tally—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Tally?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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