Text Me is a service that lets you send unlimited texts and make calls to the US, Canada, and many other countries, and it gives you your own real phone number. They offer subscriptions that you can pay for weekly or monthly, called Premium Subscriptions, which remove ads, let you keep your number even if you don't use it often, and include features like call forwarding and exporting conversations. The subscriptions automatically renew unless you cancel them, so if you see charges from go-text.me, it's likely from this service. You can also buy one-time plans, but those don't renew automatically.
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Cancelling a subscription for Text Me involves managing the subscription through the user's app store (Google Play or Apple App Store), which is a straightforward process but requires navigating away from the app to the app store subscriptions. The instructions are clear, and the user cancels directly in their app store, making it relatively easy but requires a few steps outside the app itself.
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How to Cancel Text Me: Step by Step
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the three horizontal lines in the top left corner to open the menu.
- Select Subscriptions from the menu.
- Find the subscription for go-text.me.
- Tap on the subscription to view the details.
- Tap on Cancel Subscription.
- Follow the on-screen instructions to confirm the cancellation.
If you purchased through iTunes Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Locate your subscription for go-text.me.
- Tap on the subscription to access its details.
- Tap on Cancel Subscription.
- Confirm your cancellation by following any additional prompts.
If you purchased through Amazon Store:
- Open the Amazon app or website.
- Go to Your Account and select Memberships & subscriptions.
- Find the go-text.me subscription.
- Click on Manage Subscription.
- Choose Cancel and follow the prompts to complete the cancellation.
Tips & Tricks for Canceling Text Me
- Use all your email addresses: If you don't receive a cancellation link by entering one email, try others associated with your card to get the cancellation link via Stripe.
- Find the 'Manage' button on the membership page: Clicking this sends a temporary link to manage and cancel your subscription, usually valid for 30 minutes.
- Join the company’s Discord or forum: Look for "reported issues" threads or support forms and detail your cancellation problem for manual intervention.
- Fill out any customer support forms thoroughly: Even if a section is not meant for cancellation requests, describe your issue there as it can trigger the cancellation process.
- Cancel via the payment processor (Stripe): If provided a Stripe link, use it to view and cancel your active subscriptions directly.
- Use the app store subscriptions if subscribed through mobile: For iPhone users, cancel through Apple subscriptions to bypass web app issues.
- Escalate by deleting your account: Some users reported that deleting their account canceled all subscriptions as well.
- Be persistent and patient: Some reports indicate cancellations can take up to two weeks, so follow up if there is no immediate response.
- Leverage video tutorials from users: Seek out user-shared videos for step-by-step guides showcased on platforms like YouTube.
Text Me Customer Service Info
If you need assistance, here's how you can get in touch with Text Me's support team.
Cancel Text Me Script
Script
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Hello Text Me Support,
I hope this message finds you well. I would like to request the cancellation of my subscription, as I am currently unable to utilize the service and need to manage my expenses more effectively. Please let me know if you require any further information from my side to process this request.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Text Me subscriptions are auto-renewed and managed exclusively through third-party platforms such as Google Play (Android), Apple App Store (iOS), or Amazon Appstore (Kindle); users must cancel their subscriptions directly via these platforms. Subscriptions are billed prepaid and are non-refundable and non-proratable, with access continuing until the end of the current billing period after cancellation. Deleting the Text Me account does not cancel any active subscriptions, and refund policies vary by platform, with refunds generally only available within certain timeframes and conditions.
To cancel your Text Me (go-text.me) subscription, you do not need your Text Me password. All subscriptions are managed and canceled through the app stores (Google Play for Android or Amazon Store for Kindle), where you must follow their processes to manage and cancel subscriptions. Deleting your Text Me account does not cancel your subscription, so ensure you cancel it via the app store. If you need to reset your password for any other reason, you can do so at https://go-text.me/reset-password.
- Company changed subscription model, causing users to lose their numbers, impacting business use.
- Support deactivated accounts when asked about number restoration.
- Users continue to be charged even after canceling subscriptions.
- Difficulty or inability to cancel subscriptions, with possible legal concerns about subscription cancellation practices.
- Users feel tricked into signing up for premium services to keep phone numbers.
- App blocking message sending beyond a certain limit with no support help.
- Stopped receiving messages and unresponsive customer support.
- App crashes with no refunds or response.
- Multiple unauthorized charges and difficult subscription cancellation.
- Overpriced subscriptions with aggressive ads.
- Spam texts and suspected info selling after app use.
Text Me subscriptions are managed exclusively through Google Play, Amazon, or the App Store, so you cannot cancel your subscription directly through Text Me. Deleting your account does not cancel your subscription; you must cancel it through the relevant app store's subscription management. Additionally, subscriptions cannot be refunded or pro-rated, and there are no cancellations or refunds handled by Text Me itself, which can be a frustrating lock-in for users.
Before cancelling your TextMe subscription, know that the subscription cancellation must be done through the Google Play Store or Amazon Store, as TextMe cannot cancel it for you. Deleting your account does not cancel the subscription, so you must confirm cancellation in your app store. By cancelling, you risk losing your assigned phone number if it becomes inactive for several days, as you need to actively use your number for calls or texts at least once every 15 days to keep it. Once lost, the number cannot be retrieved, but you can request a new one, and there's an option to "Keep your number" in settings if you want to preserve it despite infrequent use.
- Access to the correct app store account (Google Play Store, Apple App Store/iTunes, or Amazon Appstore) used for the original subscription purchase
- Device with the app store logged in to the relevant account
- Knowledge of the subscription to cancel (e.g., "Text Me" listed under active subscriptions on your app store account)
- Apple ID or Google Account credentials (username/email and password) if required for confirmation
- Access to the Subscriptions section in the respective app store settings
- For iOS/Apple users: Go to Settings > [your name] > Subscriptions to find and cancel
- For Android/Google Play users: Access subscriptions via the Play Store app or play.google.com/store/account/subscriptions
- For Amazon users: Go to "Your Account" > "Your Apps" > "Manage Subscriptions"
- Email used for your account (if contacting customer support)
- Proof of subscription or receipts (for billing or refund issues)
- Understanding that deleting your Text Me account does NOT cancel your subscription; cancellation must be done through your app store
- Confirmation of cancellation (look for a confirmation email or an updated subscription status in your app store account after cancellation)
We've actually written a step by step guide on how to get a refund from Text Me. Check it out!
The Easiest Way to Cancel Text Me
If you’re frustrated trying to cancel your subscription, membership, or bill from Text Me—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Text Me?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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