ThreadBeast is a subscription box service for men that delivers handpicked outfits from popular brands right to your door each month. They offer different plans ranging from basic to premium, including everything from tees and hoodies to shoes and accessories. You get billed monthly on the same day you signed up, and there's no long-term contract – you can cancel anytime. Shipping is free in the continental U.S., and each box is personalized to your style preferences.
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ThreadBeast requires users to cancel their subscription by sending an email to assistant@threadbeast.com from the email associated with the account. This is a relatively straightforward process but can take some time for the response and cancellation to be processed, making it somewhat easy but not instant.
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How to Cancel ThreadBeast: Step by Step
If you purchased through ThreadBeast.com:
- Send an email to assistant@threadbeast.com using the email you signed up with.
- Include your request to cancel your subscription in the email.
- Submit the cancellation request within 7 days of your last package delivery to avoid being charged for the next cycle.
- For further assistance, you can also call customer support at (314) 877-8536.
Tips & Tricks for Canceling ThreadBeast
- Cancel within 7 days of receiving your last package—ThreadBeast only allows cancellation in this narrow window.
- Act quickly and time your cancellation request before the next billing cycle to avoid being charged for the upcoming month.
- Use direct communication methods like calling customer service or emailing cancellation@threadbeast.com rather than the website, which does not have a direct cancel function.
- Be persistent with customer service—users report needing multiple follow-ups due to delays and being bounced between representatives.
- Prepare to escalate by referencing consumer protection laws or complaint forums if initial requests are ignored or denied.
- Consider downgrading or pausing the subscription temporarily if cancellation is not immediately possible, as some users suggest this as a fallback.
- Use clear, firm language stating you demand cancellation and no further charges, emphasizing adherence to their own terms.
- Watch out for automatic charges beyond cancellation—some users report unauthorized billing after cancellation requests.
- File complaints with external agencies like BBB if ThreadBeast continues charging or avoids cancellation.
- Return unopened packages if refunds are sought, though refunds are generally not standard policy.
- Cancel promptly after receiving a shipment to avoid the next box being processed and charged.
- Company tends to enforce 7-day cancellation policy strictly, so missing this deadline usually means another charge will proceed.
- Be aware that customer service hours and responsiveness matter; calling during business hours may speed up resolution.
ThreadBeast Customer Service Info
If you need assistance, here's how you can get in touch with ThreadBeast's support team.
Cancel ThreadBeast Script
Script
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Dear ThreadBeast Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After careful consideration, I have decided to discontinue my membership due to personal financial reasons. I appreciate the service provided, but I am unable to continue at this time.
Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
ThreadBeast's cancellation policy requires members to email assistant@threadbeast.com within 7 days of receiving their last package to cancel their subscription before the next billing cycle. If cancellation is requested after that 7-day window, it will take effect only after the next renewal, ensuring no immediate refunds or stops in billing.
You do not need your password to cancel your ThreadBeast subscription. To cancel, simply send an email to assistant@threadbeast.com from the email address you used to sign up, and a team member will assist you with the cancellation. If you want to reset your password for any other reason, you can do so at https://threadbeast.com/account/password/new.
- Dissatisfaction with the quality of items received, including clothes that are not wearable or desirable.
- Receiving items that do not match the selected styles or preferences given to stylists.
- Poor quality brands included in the packages.
- Cancellation policy restrictions: Can only cancel within a 7-day window after receiving the last package, which is often inconvenient or unexpected.
- Difficulty in cancelling due to complex or hidden policies and a lack of straightforward cancellation options.
- Frustration with customer service, including unresponsive or slow replies, and no direct phone support.
- Continued billing despite cancellation requests, causing unwanted charges.
- Cancellation often requires multiple communications or form submissions, which some find cumbersome.
- Suspension of accounts is limited,
- Perception of lack of transparency regarding terms of service changes and cancellation rules.
- Some customers feel the overall service and policies are unfair or "shady."
- Unwanted packages sent before cancellation is allowed, leading to additional unwanted charges.
ThreadBeast uses a policy where you have only 7 days from receiving your last package to cancel your subscription; otherwise, you will be charged for the next box. Starter Box users have 21 days from redemption to cancel before being automatically enrolled into a recurring Essential Package subscription. Cancellation must be done via email, phone, or mail, and no refunds are given for subscription fees already charged, which means if you miss the cancellation window, you might be locked into the next billing cycle with no refund.
Before cancelling your ThreadBeast subscription, it's important to know there is no contract or long-term commitment, making cancellations simple. However, you must contact ThreadBeast within 7 days of receiving your box to avoid the next charge. If you cancel, you will lose access to future clothing shipments and any ongoing benefits from the subscription. To cancel, you need to email assistant@threadbeast.com or call (314) 877-8536. If you miss the 7-day window, your cancellation will take effect after the next billing cycle.
- Email address used to sign up for ThreadBeast
- Access to the email account registered with ThreadBeast
- Subscription ID or order number (if applicable)
- Recent order details or box tracking numbers (optional but can help identify your account)
- Clear cancellation request stated in your message
- Subject line stating “CANCELLATION” or “Cancellation Request – [Your Account Name]”
- Contacting ThreadBeast within 7 days of receiving your last box for immediate cancellation before the next charge
- Be prepared to confirm your account information if calling (email, order number)
- Request a confirmation email of your cancellation
We've actually written a step by step guide on how to get a refund from ThreadBeast. Check it out!
The Easiest Way to Cancel ThreadBeast
If you’re frustrated trying to cancel your subscription, membership, or bill from ThreadBeast—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to ThreadBeast?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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