TicketsatWork offers a travel and entertainment benefits program where you can get exclusive discounts on tickets for theme parks, hotels, events, and more. When you buy tickets through them, you'll pay upfront using common methods like Visa, Mastercard, PayPal, or certain gift cards. They charge for tickets, taxes, fees, and possibly shipping, but there's no subscription or recurring billing involved—it's a one-time payment per order. Sometimes you might see charges by TicketsatWork on your card if you’ve purchased tickets or related travel services through their platform.
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Multiple user reviews from trusted consumer complaint websites indicate significant difficulty and delays in cancelling subscriptions or memberships with TicketsatWork, including unresponsive customer service and long processing times up to 10 business days. Cancelling usually requires contacting customer service via phone or email and waiting for their confirmation, which is reported to be very slow and frustrating.
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How to Cancel TicketsatWork: Step by Step
If you purchased through Credit or Debit Card:
- Log in to your TicketsatWork account.
- Navigate to the "My Account" section.
- Find the "Membership" or "Subscription" options.
- Select "Cancel Membership" or similar option.
- Confirm the cancellation when prompted.
- You may receive a confirmation email regarding the cancellation.
If you purchased through Gift Cards:
- Visit the TicketsatWork website and log into your account.
- Go to the "My Account" section.
- Find the gift card purchase related to your subscription.
- Select the option to cancel the subscription associated with the gift card.
- Confirm your cancellation by following the prompts.
- A confirmation email will be sent regarding the cancellation.
If you purchased through Customer Service:
- Contact TicketsatWork customer service directly.
- Provide them with your account details.
- Request to cancel your membership or subscription.
- Follow any instructions they provide to complete the cancellation.
- Request confirmation of the cancellation.
Tips & Tricks for Canceling TicketsatWork
- Be Persistent: Expect long hold times and possible disconnections; repeatedly call back until you reach a live agent.
- Time Your Calls Early in the Week or Day: Try to call early to reduce wait times and avoid customer service fatigue later in the week.
- Prepare Documentation: Have your booking confirmations, emails, and any relevant correspondence ready to provide evidence if needed.
- Use Clear and Firm Language: State clearly that you want to cancel your subscription or membership and that you expect confirmation of cancellation.
- Request Escalation: If initial customer service agents are unhelpful, firmly ask to speak to a supervisor or manager to escalate your cancellation request.
- Document Every Interaction: Take note of agent names, times, and what was promised during each call for any potential disputes.
- Insist on Email Confirmation: Demand a cancellation confirmation via email to have a record of your cancellation request.
- Use Leverage in Timing: If a subscription renewal is upcoming, call days ahead to avoid being charged for the next period.
- Be Prepared for Pushback: TicketsAtWork customer service is reported as difficult; stay calm but firm, reiterate your cancellation demand without accepting vague promises.
- Consider Looking Up Contact Alternatives: Search for alternate phone numbers or email addresses from forums to bypass initial front-line agents.
- Utilize Refundable Booking Options When Possible: When booking, choose refundable reservations to simplify future cancellations.
- Escalate via Social Media or Public Forums (If Necessary): Sometimes public exposure on Reddit or consumer complaint sites can prompt faster resolutions.
TicketsatWork Customer Service Info
If you need assistance, here's how you can get in touch with TicketsatWork's support team.
Cancel TicketsatWork Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with TicketsatWork. Due to changes in my personal circumstances, I am unable to continue with the membership at this time.
Please let me know if there are any further steps I need to take to complete this cancellation. I appreciate your assistance in this matter.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
TicketsatWork does not provide specific, clearly detailed public information about membership or subscription cancellation and refund policies on their website. Cancellation requests related to bookings like hotels may incur fees if not made by deadlines, but detailed membership or subscription cancellation terms are not clearly stated.
To cancel your subscription with TicketsatWork, you generally need to access your account, which requires your password. If you've forgotten your password, you can reset it using their password recovery page here: https://dev18ticketsatwork.ebgaffiliates.com/tickets/account.php?sub=recoverpass. There is no indication that phone or chat support allows subscription cancellation without logging in. Thus, having your password or resetting it is necessary to manage your subscription cancellation effectively.
- Blackout periods on tickets not disclosed at purchase causing unusable tickets.
- Misleading discounts that are not actual savings compared to official prices.
- Additional taxes and fees added by TicketsatWork increasing overall ticket prices.
- Charges for duplicate or incorrect orders leading to refund requests.
- Scams or false advertising related to vouchers or gift cards that are unusable or misleading.
- Strict no refund/no exchange policies complicating cancellations and refunds.
- Rude or unhelpful customer service during refund or cancellation requests, especially in emergencies.
- Tickets expired or nearly expired at the time of purchase.
- False advertising of hotels as Disney resorts, leading to canceled bookings and disputes.
- Long hold times and unresponsive customer support for refund resolution.
- Refunds sometimes only provided after public complaints or escalation.
TicketsatWork does not appear to offer a straightforward, anytime cancellation for memberships or subscriptions without potential fees or restrictions. They impose various cancellation fees—such as a $25 fee per room on top of supplier fees—and may be bound by supplier policies that can include non-refundable bookings or very restrictive refund timelines. Additionally, customer reviews report difficulties in obtaining refunds or cancellations, with customer service often unresponsive or unhelpful, which can create a frustrating experience if you try to cancel or get a refund.
Before cancelling your TicketsatWork subscription or membership, it is important to know that cancellation effects vary depending on the type of purchase. For event tickets, all sales are final, and refunds or exchanges for unused tickets are not provided. For other bookings like cruises or hotels, cancellation and refund policies depend on the specific terms set by the cruise line or hotel and the timing of your cancellation request. Additionally, if your membership is canceled, you may lose access to any FunLife Points, rewards, or other benefits earned through the program. Make sure to review your specific booking terms and cancellation deadlines carefully before proceeding.
- First Name associated with your account or order
- Last Name associated with your account or order
- Email Address used for the subscription/membership
- Phone Number for contact verification
- Order ID (if requesting cancellation for a specific order, otherwise enter N/A)
- Contact Reason (select "Refund/Cancellation Request" if filling out their contact form)
- Comments/Details explaining the cancellation request
- Written notice by conventional mail may be required for membership cancellations (address: TicketsatWork, Attn: Legal Department, 19495 Biscayne Boulevard, Suite 300, Aventura, FL 33180)
We've actually written a step by step guide on how to get a refund from TicketsatWork. Check it out!
The Easiest Way to Cancel TicketsatWork
If you’re frustrated trying to cancel your subscription, membership, or bill from TicketsatWork—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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