UniCourt is a service that helps people access court records and legal information through different subscription plans. They offer monthly and yearly subscriptions that you can cancel anytime without long-term commitments. Depending on your plan, you get different levels of access to case research and court document downloads, for which some courts might charge extra fees that get passed on to you. If you see a charge from UniCourt, it's likely for one of their subscription plans or for court document fees related to your usage.
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UniCourt allows cancellation by logging into the user account or contacting support, which is straightforward but requires a user action prior to renewal to avoid charges. There is no refund policy which may cause frustration but does not add complexity to canceling the subscription.
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How to Cancel UniCourt: Step by Step
If you purchased through UniCourt:
- Log in to your account on unicourt.com.
- Navigate to your account settings or subscription management section.
- Select the option to deactivate auto-renew.
- This will ensure your subscription does not renew automatically.
- If you prefer, you can also contact the Support Team to cancel your subscription.
Tips & Tricks for Canceling UniCourt
- Be persistent and polite: Users recommend remaining calm and courteous but firm when communicating with customer service.
- Use clear, direct language: Clearly state your intent to cancel and request confirmation of cancellation in writing.
- Document all communications: Keep records of emails, chat transcripts, and call details as proof of your cancellation attempts.
- Cancel early in the billing cycle: Initiate cancellation shortly after the new billing period starts to avoid additional charges.
- Request escalation: If initial customer service is unhelpful, ask to speak with a supervisor or higher authority.
- Follow up persistently: Repeatedly follow up if cancellation confirmation is delayed or ignored.
- Use multiple communication channels: Try email, phone, and website contact forms to increase chances of success.
- Appeal to company policies: Mention refund or cancellation policies if applicable to support your request.
- Flag potential dispute options: Indicate willingness to dispute charges with bank or credit card issuer if cancellation is denied.
- Timing matters: Avoid weekends and holidays when customer service response may be slower.
UniCourt Customer Service Info
If you need assistance, here's how you can get in touch with UniCourt's support team.
Cancel UniCourt Script
Script
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Dear UniCourt Customer Support,
I hope this message finds you well. I would like to request the cancellation of my subscription as I am currently unable to utilize the service as intended. I appreciate the benefits the platform offers, but due to changes in my circumstances, I must discontinue my membership at this time.
Please confirm the cancellation of my subscription and let me know if there are any further steps I need to take. Thank you for your assistance.
Best regards,
Frequently Asked Questions
UniCourt subscriptions automatically renew unless you cancel or deactivate auto-renew prior to renewal. They do not provide refunds for cancellations. By using their services, you agree to these cancellation and refund policies.
To cancel your UniCourt subscription, you need to deactivate the auto-renewal on your account, which implies you should have access to your account credentials. Therefore, a password is needed to manage and cancel the subscription. If you don't remember your password, you can reset it via the login page at this URL: https://app.unicourt.com/login where you will find the "Forgot Password" option to reset your password. This process ensures you have control over subscription cancellations securely.
- Uploading court documents from fraudulent or dismissed cases and refusing to remove them from public access.
- Scraping personal information from official court databases without prior consent from individuals.
- Requiring customers to upload an ID for legitimacy verification of information removal requests, which concerns some users.
- Slow review and removal process, often taking at least 30 days to address removal requests despite quickly collecting data originally.
- Lack of refunds or cancellation flexibility, as stated in UniCourt's policies.
- Frustration with the business model which some users view as exploiting public data and being unresponsive to legitimate privacy concerns.
UniCourt's subscription is set to automatically renew, and you must cancel or deactivate auto-renewal before the renewal date to avoid being charged again. There are no refunds available, so if you forget to cancel on time, you will lose the payment for that billing cycle. Additionally, you must provide written notice 30 days before the renewal period to effectively terminate the subscription, which can be inconvenient and may feel like a binding lock-in period.
Before cancelling a UniCourt subscription, it's important to know that your access to subscription-specific features like case research limits, case tracking, and automated searches will end once your subscription is cancelled. UniCourt subscriptions are month-to-month with no long-term commitments, so you can cancel anytime, but there are no refunds for any charges already incurred. You will lose access to any premium plan benefits immediately after cancellation, but data already contributed to UniCourt's CrowdSourced Library™ remains available without charge. Also, be aware that court document downloads that require court fees are separate and may continue to apply.
- First Name
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- Email address
- Organization Name (if applicable)
- Country Code
- Phone Number
- Organization Type (if applicable)
- I Need Help With (select "Subscription Cancellation Request")
- Message (provide any specific details about your account or request)
- Intended Use Case (if relevant)
- Attachments (optional, supporting documents if needed)
- reCAPTCHA Verification
We've actually written a step by step guide on how to get a refund from UniCourt. Check it out!
The Easiest Way to Cancel UniCourt
If you’re frustrated trying to cancel your subscription, membership, or bill from UniCourt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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