The United States Tennis Association (USTA) offers memberships that let people join official USTA events, leagues, and tournaments, with adult memberships costing $44 and junior memberships being free. Members get perks like discounts on tennis gear, early or discounted tickets to pro tennis events like the US Open, and chances to compete in national championships. There are also free organizational memberships for schools and clubs that want to hold sanctioned tournaments and get access to USTA promotional benefits. So if you see a billing from USTA, it’s likely for an adult tennis membership or related event fees.
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The cancellation requires contacting USTA Customer Care during specified hours and providing several detailed personal information items to an agent who verifies and processes the cancellation. The process is straightforward but requires interaction with an agent and waiting times for contact and verification, making it moderately easy but not instant or fully automated.
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How to Cancel United States Tennis Association: Step by Step
If you purchased through USTA directly:
- Visit the USTA Customer Care website at https://customercare.usta.com.
- Click the purple Help button located in the bottom left corner of the page.
- Choose to chat with a representative to initiate the cancellation process.
- Provide the following required details to the customer service agent:
- Full name of the member
- USTA number of the member
- Date of birth of the member
- Email address on file of the member
- Phone number on file of the member
- Home address on file of the member
- Reason for cancellation
- Confirm your details to the agent. They will verify your account and submit the cancellation request.
- You will receive a confirmation once the request is completed.
- If applicable, provide your credit card number if a refund is needed (note: refunds under $10 are donated unless otherwise requested).

Tips & Tricks for Canceling United States Tennis Association
- Call during weekday business hours for quicker response and more escalations.
- Be firm and clear that you want to cancel immediately and do not want to be auto-renewed.
- Mention past issues or dissatisfaction to strengthen your case, such as high fees or no perceived benefits.
- Request confirmation in writing to ensure your cancellation is documented.
- Have your membership details handy to speed up verification and cancellation process.
- Escalate by asking to speak with a supervisor if initial customer service resists cancellation.
- Use the account online portal to disable auto-renew where possible before calling.
- Cancel shortly before renewal date to avoid additional billing cycles.
- Be prepared for repeated calls or multiple contact attempts if needed.
- Use direct, concise language avoiding argumentative tone but emphasizing your intent to cancel now.
United States Tennis Association Customer Service Info
If you need assistance, here's how you can get in touch with United States Tennis Association's support team.
Cancel United States Tennis Association Script
Script

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Dear USTA Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my membership subscription. Due to personal reasons, including changes in my schedule that prevent me from participating in tennis events, I am unable to continue my membership at this time.
Please confirm the cancellation at your earliest convenience and let me know if any additional information is needed from my side.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
To cancel a USTA membership, you must contact USTA Customer Care and provide details including full name, USTA number, birth date, email, phone, home address, and reason for cancellation. An agent will verify your information and confirm when the cancellation is complete. Refunds under $10 are typically donated to the foundation unless you request the refund explicitly and provide credit card details for processing.
You do not need your password to cancel your subscription with the United States Tennis Association (usta.com). To cancel, you must contact USTA Customer Care via the chat option on their website, providing personal details such as your full name, USTA number, date of birth, and other account information for verification. An agent will then process your cancellation request. Since no password is needed for cancellation, there is no password reset URL to provide.
- High membership cost for limited benefits (e.g., $44 per year with no included tournament fees)
- High tournament registration fees on top of membership (e.g., $60 to $80 per tournament)
- Lack of value perceived in membership benefits compared to the cost
- Frustrations with finding matches or players to play with during leagues
- Discontent with USTA rating system considered problematic and non-inclusive
- Changes in membership structure removing previously available options (e.g., family or multi-year memberships)
- Disagreements with USTA policies or stances (e.g., past support of controversial policies like SOPA)
- Concerns about additional fees such as facility use fees
- Negative perceptions due to organizational issues like alleged corruption, discrimination, or poor management
When canceling a USTA membership, you must contact USTA Customer Care during their specified hours and provide detailed personal and membership information. There are no explicit contracts, lock-ins, or early-cancellation fees mentioned, but refunds under $10 are typically donated to their foundation unless you specifically request a refund. The cancellation process might require direct interaction and verification with a customer service agent, which can delay immediate cancellation.
Before cancelling your United States Tennis Association (USTA) membership, be aware that you will lose access to USTA sanctioned leagues and tournaments, which include opportunities to earn national ratings and rankings. Membership benefits like discounts on tennis apparel and equipment, early or discounted tickets to pro tennis events, and special offers on tennis gear will no longer be available. You will also lose access to international tennis travel packages and membership in a community of over 570,000 tennis players and fans. If you have a refund under $10, it may be donated to the foundation unless requested otherwise, and you'll need to contact USTA Customer Care to complete the cancellation process.
- Full name of the member
- USTA number of the member
- Date of birth of the member
- Email address on file
- Phone number on file
- Home address on file
- Reason for cancellation
We've actually written a step by step guide on how to get a refund from United States Tennis Association. Check it out!
The Easiest Way to Cancel United States Tennis Association
If you’re frustrated trying to cancel your subscription, membership, or bill from United States Tennis Association—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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