Wellnesse offers personal care products with an option to subscribe and get them delivered on your schedule. When you subscribe, you get a 15% lifetime discount and free shipping on orders over $99 within the contiguous US. The subscription service helps you save money, avoid running out of your favorite products, and allows you to adjust your order or delivery frequency anytime through your account. That's why you might see recurring charges from Wellnesse if you're using their subscription service.
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Cancellation requires contacting customer support via email or phone, which is relatively straightforward but not instant or fully automated. The process is not difficult but involves an extra step beyond simple online cancellation, making it somewhat more time consuming than the easiest processes.
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How to Cancel Wellnesse: Step by Step
If you purchased through the Wellnesse website:
- Log in to your account on wellnesse.com.
- Navigate to the Account Settings section.
- Select Subscriptions from the menu.
- Find the subscription you wish to cancel.
- Select the Cancel Subscription option.
- Follow any on-screen prompts to confirm the cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Name at the top of the screen.
- Select Subscriptions.
- Locate your Wellnesse subscription in the list.
- Tap on the subscription and then select Cancel Subscription.
- Confirm the cancellation in the pop-up window.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) and then select Subscriptions.
- Find your Wellnesse subscription and tap on it.
- Select Cancel Subscription.
- Follow the prompts to confirm the cancellation.
If you purchased through another third-party service:
- Contact the third-party service's customer support directly for cancellation instructions.
Tips & Tricks for Canceling Wellnesse
- Start by sending a detailed cancellation request via email, including your order and subscription details.
- Follow up persistently with emails or calls if the first cancellation attempt is ignored.
- Escalate by CC'ing consumer protection agencies like the Attorney General's office to prompt a response.
- If required to cancel in-store, physically visit the location with a written cancellation letter, dated and signed.
- Request written confirmation of your cancellation and keep all correspondence as proof.
- If unauthorized charges continue, dispute charges with your bank or credit card company using your cancellation evidence.
- Be aware that companies may delay cancellation by requiring additional forms or signatures to extend billing.
- Switch to using a virtual or one-off credit card number for future subscriptions to avoid recurring charges.
- Cancel just before the subscription billing cycle cutoff (48 hours before next payment) to avoid unexpected charges.
- Try politely requesting a discount or deal during the cancellation call—sometimes companies offer incentives to keep you subscribed.
- Some users share success by claiming they have moved out of the service area to prompt cancellation.
Wellnesse Customer Service Info
If you need assistance, here's how you can get in touch with Wellnesse's support team.
Cancel Wellnesse Script
Script
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Hello Wellnesse Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal reasons and changes in my financial situation, I need to discontinue my membership at this time.
I appreciate the quality of your products and the service I've experienced, but I believe this is the best decision for me right now. Please confirm my cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Wellnesse requires customers to cancel their subscription at least 48 hours prior to the next billing date in order to avoid being charged for the next scheduled order. Customers can manage and cancel their subscriptions by logging into their account on the Wellnesse website.
To cancel your Wellnesse subscription, you generally need to log into your customer account, which requires your password. However, you can also cancel your subscription by contacting Wellnesse Customer Support via email at support@wellnesse.com or by phone at 1-850-820-2000, which may not require your password. If you need to reset your password to log in, you can do so here: https://wellnesse.com/account/login. This gives you flexibility if you cannot access your account directly.
- High costs or price increases making the subscription less affordable.
- Lack of perceived value or the product not meeting expectations.
- Unsatisfactory customer service, including lack of empathy or slow responses.
- Shipping delays or issues causing frustration.
- Product quality issues, such as defective or damaged items.
- No longer needing the product or using the services.
- Financial constraints leading to cutting expenses.
- Finding better alternatives from competitors.
- Automatic renewals or unwanted shipments without clear consent.
You can cancel your Wellnesse subscription at any time, but you must do so at least 48 hours before your next billing date to avoid being charged for the next scheduled order. There are no contracts, lock-ins, or early-cancellation fees, but missing this cancellation window means you will be billed for the upcoming subscription shipment. The key point to watch for is that you need to be mindful of the 48-hour cancellation deadline.
Before cancelling a Wellnesse subscription, know that you will lose access to exclusive discounts and automated delivery schedules that help ensure you never run out of products or pay full price. You can cancel your subscription at any time, but be mindful that cancellations should ideally be made at least 48 hours before the next billing cycle to avoid being charged for the next period. Also, consider that once cancelled, you won't receive the convenience of automated shipments tailored to your needs. There may be no refunds on digital content once accessed, so check any specifics related to digital products if applicable.
- Account login details (email and password) to access your Wellnesse account
- Order confirmation email (optional, for direct links to manage subscription)
- Subscription information (which subscription you wish to cancel)
- Cancel at least forty-eight (48) hours before your next billing date
- Customer Support contact information (if not using online account):
- Email: support@wellnesse.com
- Phone: 1-850-820-2000
We've actually written a step by step guide on how to get a refund from Wellnesse. Check it out!
The Easiest Way to Cancel Wellnesse
If you’re frustrated trying to cancel your subscription, membership, or bill from Wellnesse—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Wellnesse?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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