Who Gives A Crap offers toilet paper subscriptions where you can choose how often you want your rolls delivered, like every 2 or 4 months. When you sign up, your first order ships right away and then they keep sending more on your schedule. Before each delivery, they email you to make sure you're ready, and you can easily change or cancel your subscription anytime online. Besides toilet paper, you can add other products like paper towels or tissues to your regular deliveries or buy them separately.
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The cancellation process is straightforward and can be done entirely online, but requires individual cancellation of each subscription item and answering a few questions, which adds minor complexity.
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How to Cancel Who Gives A Crap: Step by Step
If you purchased through Who Gives A Crap's website:
- Visit the Who Gives A Crap login page and sign in to your account.
- After logging in, navigate to the "My subscriptions" section.
- Locate the subscription you wish to cancel and click on "Manage this subscription".
- Select "Cancel subscription" and follow the prompts.
- Note that you need to cancel each item in your subscription individually if you have multiple subscriptions.

Tips & Tricks for Canceling Who Gives A Crap
- Initiate cancellation immediately upon deciding you want to stop to avoid further billings.
- Use direct language in chats or emails like "I want to cancel my subscription immediately" or "Please cancel my membership now" to avoid ambiguity.
- Request confirmation of cancellation in writing/email to have proof.
- Be persistent and escalate by asking for a supervisor or higher-level support if the initial representative resists or tries to prolong the process.
- Utilize the subscription management portal in the user account for quicker cancellation instead of waiting on customer service responses.
- Cancel right before the next billing cycle if possible, to maximize the prepaid period without extra charges.
- Mention you do not wish to receive future shipments clearly to avoid auto-renew or recurring shipments.
- Check for any ongoing promotions or discount commitments they may try to enforce and firmly state you want to cancel regardless.
- Some users advise repeatedly requesting cancellation via multiple channels (e.g., website, email, direct message on social media) if one method does not work immediately.
- Use a calm but firm tone to avoid unnecessary pushback and keep interactions professional and clear.
Who Gives A Crap Customer Service Info
If you need assistance, here's how you can get in touch with Who Gives A Crap's support team.
Cancel Who Gives A Crap Script
Script

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Hello Who Gives A Crap Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to recent changes in my financial situation, I can no longer commit to my current membership. I appreciate the wonderful products and service you provide but need to make this adjustment at this time.
Thank you for your understanding. I would appreciate it if you could confirm the cancellation and any final steps I should be aware of.
Best regards.
Frequently Asked Questions
Who Gives A Crap offers flexible subscriptions with no commitment, allowing you to adjust, skip, pause, or cancel at any time. To cancel, you access your subscription dashboard, manage each subscription individually, and confirm cancellation. You can also reactivate a canceled subscription anytime through your account. This process is designed to be user-friendly and flexible to fit household needs.
To cancel your Who Gives A Crap subscription, you need to access your subscription dashboard via your online account, which means you do need your password to log in. You cancel the subscription through the "Manage subscriptions" page after logging in. If you have forgotten your password, you can reset it at this URL: https://whogivesacrap.org/account/login. There is no indication of phone or unauthenticated support for cancellation without a password.
- Quality issues: Toilet paper ripping easily, not tearing properly along perforations, and being too thin.
- Delivery problems: Delays in delivery, incomplete deliveries, repeated delivery failures, unreliable couriers.
- Poor customer service: Difficulty reaching customer support, unhelpful or non-responsive service, robotic or automated replies.
- Product reaction concerns: Skin irritation, rashes, or allergic reactions possibly due to chemicals or recycled materials.
- Subscription dissatisfaction: Subscription model not working for some customers, leading to cancellations.
- Refund requests due to product dissatisfaction: Products being returned because customers are unhappy or the products are faulty.
- Pricing or value perception: Some customers feel the price does not justify the product quality or service.
Who Gives A Crap allows you to cancel your subscription at any time through your online subscription dashboard, with no contracts, lock-ins, or early-cancellation fees. However, you must cancel each item in your subscription individually, which could be a minor inconvenience for multi-item subscriptions. There are no tricky gimmicks or fees; the process is flexible, allowing you to pause, skip, or reactivate your subscription anytime as well.
Before cancelling your Who Gives A Crap subscription, know that the service is flexible with no long-term commitment, letting you pause, skip, or cancel anytime. When you cancel, you will lose access to future scheduled deliveries of their eco-friendly toilet paper and other products, as the subscription stops renewing automatically. Cancellation must be done for each individual subscription item through your online account dashboard. If you change your mind later, you can reactivate your previous subscription easily. Important to note, cancelling also means you won't receive any subscriber benefits like discounted pricing or convenience of regular scheduled shipments.
- Account login credentials (email and password) to access the online account dashboard
- Access to the subscription dashboard via the official website
- Email address associated with the account (especially if contacting support)
- Order number (recommended, especially for email cancellations)
- Clear request to cancel (specify which subscription/product to cancel if there are multiple)
- Optional: explanation or feedback (may be requested for cancellation feedback, but not required)
We've actually written a step by step guide on how to get a refund from Who Gives A Crap. Check it out!
The Easiest Way to Cancel Who Gives A Crap
If you’re frustrated trying to cancel your subscription, membership, or bill from Who Gives A Crap—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.