Yes.Fit offers paid services that include subscription plans and one-time purchases related to virtual fitness programs. Their subscriptions can be monthly or annual and automatically renew unless you cancel. You get charged at the start of each subscription period, and you can cancel anytime, but you'll still have access until the term ends. They also offer free trials sometimes, so billing only starts after the trial unless you cancel before it finishes. Basically, if you see a charge from Yes.Fit, it's likely from a subscription or a program you signed up for to use their fitness services.
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The cancellation process for Yes.Fit appears to be relatively straightforward but not instant. Users can cancel by emailing customerservice@yes.fit with their email address attached to the account or through typical device app subscription management for iOS (via App Store subscriptions). This typically results in cancellation taking effect at the end of the current subscription term, meaning the user must wait until the period ends rather than instant cancellation.
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How to Cancel Yes.Fit: Step by Step
If you purchased through a Yes.Fit account:
- Log into your Yes.Fit account on the website.
- Navigate to your account settings or subscription management section.
- Select the option to cancel your membership.
- Confirm the cancellation when prompted.
- Check for a confirmation email to ensure cancellation was successful.
If you purchased through texting:
- Open your messaging app.
- Text the command "STOP" to +18446420133.
- Wait for a confirmation message indicating your subscription has been canceled.
If you purchased through email:
- Email customerservice@yes.fit.
- Include your request to cancel your membership along with your associated email address.
- Await a confirmation response from customer service regarding your cancellation.
Tips & Tricks for Canceling Yes.Fit
- Insist on clear, direct language: Use phrases like "End my subscription" repeatedly without engaging in negotiation or conversation.
- Be persistent and firm: Repeat your cancellation request multiple times if necessary, without deviating or accepting offers to pause or delay.
- Time your cancellation request: Attempt cancellations toward the end of the billing cycle to minimize additional charges.
- Use the "I'm moving" excuse: Claim you are relocating to a place where the service isn’t available to get an instant cancellation.
- Record and save all communications: Keep copies of emails and take notes during calls to document your cancellation attempt in case of disputes.
- Escalate if needed: If front-line customer service resists, ask politely for a supervisor or manager to approve cancellation.
- Consider blocking payments: If cancellation attempts fail, some users stopped automatic payments via their bank or credit card as a last resort, though this might lead to collections calls.
- Use email for cancellation: Sending a written cancellation notice via email can create a paper trail and may be more effective than phone calls.
- Avoid getting trapped in offers: Don’t accept offers to "pause" your membership or sign up for discounted continuation plans if you want to fully cancel.
- Physical cancellation might be required: Be prepared that some memberships may require an in-person visit to cancel, so plan accordingly.
Yes.Fit Customer Service Info
If you need assistance, here's how you can get in touch with Yes.Fit's support team.
Cancel Yes.Fit Script
Script
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Dear Yes.Fit Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Yes.Fit. Due to personal reasons and changes in my fitness routine, I am no longer able to continue with my membership.
I appreciate the service provided thus far and hope to rejoin in the future. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Yes.Fit's subscription cancellation policy allows you to cancel at any time, with the cancellation taking effect at the end of the current subscription term. There are no refunds for the current term upon cancellation, but you retain full access until it ends. Additionally, free trials must be canceled before they end to avoid charges, and one-time purchases can be cancelled or refunded within 30 days.
You do not necessarily need your password to cancel your subscription with Yes.Fit. You can message their customer service at customerservice@yes.fit with the email address linked to your Yes.Fit account to request cancellation. However, if you need to log in and reset your password, you can do so here: https://yes.fit/forgot-password.
- Missing physical rewards such as medals or race items after completion of races.
- Lack of communication or unresponsiveness from customer service regarding shipping status or issues.
- App issues including no race tracking, missing race information, or technical problems after initial events.
- Unauthorized or confusing automatic renewals leading to unexpected charges without clear notification.
- Perceived dishonest billing practices with unclear charges and poor customer handling.
- Delays in customer service responses and rude or unhelpful interactions.
- Shipping fees for items previously expected to be included.
Yes.Fit allows you to cancel your subscription at any time, but the cancellation only takes effect at the end of the current subscription term, so you won't get a refund for the unused portion. This means you will continue to have access until the term ends, and future charges will stop after that. Also, you need to cancel before the free trial ends to avoid being charged, and no refunds are guaranteed after cancellation.
Before cancelling your Yes.Fit subscription or membership, keep in mind that you will lose access to all membership benefits, including any music you have downloaded and custom mixes you created. If you decide to renew later, your previous mixes and favorite tracks will be restored. Also, you can cancel your subscription at any time, but once cancelled, access to premium features provided by the membership ends immediately.
- Email address associated with your Yes.Fit account
- Full name on the account (if required by support)
- Account login information (if canceling via web or app)
- Order or subscription ID (if available)
- Phone number (if managing SMS subscriptions/cancellations)
- Reason for cancellation (optional, sometimes requested by support)
- Access to your email (to contact info@yes.fit or customerservice@yes.fit for cancellation)
- Keyword STOP (to text +18446420133 for SMS service cancellation)
- Access to the unsubscribe link in any Yes.Fit text message (for SMS-related subscriptions)
We've actually written a step by step guide on how to get a refund from Yes.Fit. Check it out!
The Easiest Way to Cancel Yes.Fit
If you’re frustrated trying to cancel your subscription, membership, or bill from Yes.Fit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Yes.Fit?
YES.FIT, YESFIT.COM, YESFIT APP, YES.FIT MEMBERSHIP, YESFIT CHARGE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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