YouFit Gyms offers several membership plans including Basic, Premium, and Premium+, each providing access to cardio equipment, weights, and group fitness classes with added perks like personal training and indoor pickleball depending on the plan. They also have family memberships and student discounts. Memberships start as low as $9.99 a month, with automatic payments accepted via bank or major credit cards (some fees apply for credit cards). Members can freeze their memberships for up to 60 days at a time, and billing includes annual fees that vary by plan. Cancellation is done by phone or email, and new members can try the gym free for 3 days.
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YouFit Gyms allows cancellation by phone call or email, which is straightforward and requires minimal steps, making the process relatively easy for consumers.
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How to Cancel YouFit Gyms: Step by Step
If you purchased through YouFit.com:
- Log in to your YouFit account on the official website.
- Navigate to the "Account Settings" section.
- Look for the "Cancel Account" option; this is typically found under membership options.
- Follow the on-screen instructions to complete the cancellation process.
- If you prefer, you can also send an email to info@YouFit.com requesting to cancel your membership.
- Check for a confirmation email to ensure that your membership has been successfully cancelled.
If you purchased through iTunes:
- Open the App Store on your iOS device.
- Tap on your profile icon at the top right.
- Tap on Subscriptions.
- Find and select the YouFit subscription.
- Tap Cancel Subscription and follow any on-screen prompts to confirm.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the profile icon at the top right.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find and select the YouFit subscription.
- Tap Cancel Subscription and follow any on-screen prompts to confirm.
Tips & Tricks for Canceling YouFit Gyms
- Put your gym payments on a credit card to leverage chargeback options if YouFit disputes your cancellation.
- Notify your bank or credit card company immediately after cancellation to block future charges or dispute unauthorized fees.
- Call YouFit repeatedly and be persistent—some users report needing to escalate to a manager or corporate office multiple times.
- Send cancellation requests via certified mail to their corporate office to have proof of cancellation attempts.
- Threaten or actually report your card as stolen to get a new card number, stopping unauthorized payments.
- Request written or emailed confirmation of your cancellation and any final balance due to prevent collections surprises.
- Cancel or freeze membership close to the billing cycle cutoff to avoid paying for an unwanted month.
- Be clear and firm in your language, stating you are terminating the contract per your rights and expect no further charges.
- Prepare to pay a cancellation fee if applicable, but fight back if fees appear unjust or after contract expiration.
- Use online forums and Reddit to find the current best contact numbers and escalation paths, as these can change frequently.
YouFit Gyms Customer Service Info
If you need assistance, here's how you can get in touch with YouFit Gyms's support team.
Cancel YouFit Gyms Script
Script
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Dear YouFit Team,
I hope this message finds you well. I am writing to request the cancellation of my membership. Due to personal reasons and changes in my schedule, I am unable to continue my workouts at the gym.
I would appreciate it if you could process this cancellation and confirm the termination of my subscription. Thank you for your understanding and assistance in this matter.
Best regards,
Frequently Asked Questions
YouFit Gyms allows members to cancel their gym membership at any time either through the online "Cancel Account" feature or by sending an email to their support team. A 30-day written notice is required for cancellation, and members are responsible for all payments during this notice period. Personal training cancellations require a separate written request and have their own 30-day processing period. Membership cancellation and personal training cancellation are handled independently.
You do not need your password to cancel your YouFit Gyms membership. The cancellation must be done either in person at the gym by speaking with staff and filling out a cancellation form or by sending a certified mail request including your name, account number, and payment for a processing fee. Phone or online cancellation is not supported, and there is no mention of requiring a password for cancellation. If you need to reset your password for other reasons, you can do so here: https://youfit.com/account/forgot-password/
- Moving to a location without a nearby YouFit
- Joining a different gym or fitness program
- Not using the membership often
- Financial constraints
- Dissatisfaction with facilities or service
YouFit Gyms typically use a 12-month contract that automatically renews on a month-to-month basis after the initial term. If you want to cancel before the end of the 12-month term, you may face a cancellation fee which can be as high as six months of dues or the remaining amount owed under the contract. Additionally, cancellation requests take up to 30 days to become effective, and you are responsible for all dues until the cancellation is processed, meaning you can't cancel your membership or billing immediately without potential fees and a waiting period.
Before cancelling a YouFit Gyms subscription, membership, or bill, know that you must provide a 30-day written notice for cancellation. During this 30-day cancellation period, you are responsible for all payments due. Upon cancellation, you lose access to all gym services and membership benefits. If you have purchased personal training sessions, you must submit a separate cancellation form, and any unused sessions will be lost unless used within agreed time frames. Additionally, there is often a $10 processing fee for cancellation, and military deployment may require proof for special cancellation considerations.
- Membership ID or account number
- Full name
- Phone number and email address
- Photo ID (if canceling in person)
- Home gym location (for in-person cancellation)
- Membership cancellation request form (in-person)
- Reason for cancellation (if canceling by mail)
- Signature and date (if canceling by mail)
- Written cancellation letter (if canceling by mail, including your name and account number)
- Certified mail receipt (if canceling by mail)
- Payment of outstanding balance and/or required processing fee (up to $10)
- 10 days’ notice before your next billing date to avoid additional charges
- Turn in your membership card (after last use)
We've actually written a step by step guide on how to get a refund from YouFit Gyms. Check it out!
The Easiest Way to Cancel YouFit Gyms
If you’re frustrated trying to cancel your subscription, membership, or bill from YouFit Gyms—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to YouFit Gyms?
YOUFIT, YOUFIT HEALTH CLUBS, YOUFIT MEMBERSHIP, YOUFIT GYMS PAYMENT, YOUFIT AUTO-PAY, YOUFIT DIRECT DEBIT, YOUFIT INSIDEOUT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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