Yousician is an app that helps you learn how to play guitar, piano, bass, ukulele, or even singing with interactive lessons, exercises, and videos made by music teachers. It gives you instant feedback on how you're doing and offers a big library of songs to practice with. You can get a Premium+ subscription, which includes unlimited access to all lessons and songs, with a free 7-day trial to start. There's also a family plan that lets up to four people have Premium+ accounts under one membership, and you can cancel anytime during your free trial if you want.
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The cancellation process is straightforward and clearly outlined by Yousician, involving logging into your account either on the website or through the appropriate app store (Apple or Google Play) if purchased there. The user simply selects 'Cancel subscription' and follows prompts, which is a simple and common process for subscription services.
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How to Cancel Yousician: Step by Step
If you purchased through Yousician.com:
- Log in to your account using your email address and password.
- Select Cancel subscription and follow the prompts to confirm the cancellation.
If you purchased through Apple:
- On iPhone/iPad:
- Open Settings.
- Tap your name.
- Tap Subscriptions.
- Select the Yousician subscription.
- Tap Cancel Subscription.
- On Mac:
- Open App Store.
- Click your name.
- Go to Account Settings.
- Manage subscriptions.
- Click Cancel Subscription.
- On Windows PC:
- Open iTunes.
- Go to Account > View My Account.
- Manage subscriptions.
- Click Cancel Subscription.
If you purchased through Google Play:
- On Android:
- Open Google Play.
- Go to Subscriptions.
- Select the Yousician subscription.
- Tap Cancel subscription.
- On computer:
- Go to Google Play.
- Manage subscriptions.
- Click Cancel subscription.
Tips & Tricks for Canceling Yousician
- Contact support early and clearly: Email support@yousician.com as soon as you decide to cancel. Multiple users report better responses when initiating with clear, polite, and direct language.
- Request cancellation well before renewal date: Initiate cancellation at least a week before the renewal to avoid unwanted charges.
- Use multiple contact channels: If email does not work, try messaging through Yousician's Facebook page or other social media accounts to gain attention.
- Turn off auto-renewal in your account settings: Although some users report it isn't foolproof, it’s the first step to prevent charges.
- Specify refund requests within 14 days: If applicable, ask explicitly for a refund within Yousician's 14-day cooling-off period and state you did not use the service.
- Keep records of all communication: Save emails, messenger chats, and dates of contact for possible escalation.
- Express urgency and financial strain if justified: Users have found mentioning financial difficulty can prompt faster or more favorable responses.
- Cancel via app store for Apple/Google subscriptions: If subscribed through an app store, cancel directly there and request refunds from the store when needed.
- Check subscription type carefully: Yearly plans may continue billing until the year ends even after cancellation unless a refund is granted.
- Don't rely solely on cancellation to stop charges: Cancel also the payment method or contact your bank/card issuer if charges persist after cancellation attempts.
- Be persistent but polite: Follow up regularly if no response is received; escalate politely but firmly if needed.
Yousician Customer Service Info
If you need assistance, here's how you can get in touch with Yousician's support team.
Cancel Yousician Script
Script
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Dear Yousician Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my Yousician subscription effective immediately. Due to changes in my personal and financial priorities, I am unable to continue my membership at this time.
I would appreciate your confirmation of this cancellation, including the final billing details. Additionally, please ensure that all my personal data related to my subscription is deleted in accordance with GDPR regulations.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Yousician subscription cancellations must be done through the platform used to purchase the subscription (Yousician website, Apple App Store, or Google Play). After cancellation, access to premium features continues until the end of the current paid period (month or year). Refunds for subscriptions billed by Yousician can be requested within 14 days if the service hasn't been accessed; refunds for Apple or Google Play purchases must go through their respective refund processes.
To cancel your Yousician subscription, you need to log in to your account using your email address and password. The cancellation process requires authentication, so without your password, you won't be able to cancel through the website. If you've forgotten your password, you can reset it here: https://accounts.yousician.com/password-reset. There is no mention of phone or chat support allowing cancellation without a password, so keeping your password handy is necessary for cancellation.
- Unexpected yearly subscription fee after trial period causing dissatisfaction.
- Higher monthly charges compared to yearly plans perceived as unfair pricing.
- Popular songs locked behind extra paywalls even for paying customers.
- Learning mission songs also locked under paywalls, limiting access despite subscription.
- Duplicate or extra charges for subscriptions causing billing concerns.
- Pressure to upgrade to continue lessons, blocking progress otherwise.
- Difficulty cancelling subscriptions and receiving refunds.
- Poor or unresponsive customer service leading to unresolved issues.
- Technical problems with sound recognition, affecting lesson effectiveness.
Yousician subscriptions automatically renew and you must cancel before the end of the current subscription period to avoid being charged for the next period. There are no early cancellation fees or lock-ins, but payments are generally non-refundable except within a 14-day "cooling-off" period where you can get a full refund if you have not accessed the paid content. If you subscribed via a third party like Apple App Store or Google Play Store, cancellations must be done through them, which can sometimes complicate the process. Be aware that canceling after the renewal date means you will be charged for the next period, and refunds for unused subscription time are not typically given.
Before cancelling a Yousician subscription, know that you will lose access to all premium features immediately after your paid subscription period ends. While you retain your progress and achievements, you will no longer be able to access premium lessons and tools. If you cancel mid-subscription, you still maintain premium access until the end of the billing cycle you paid for, such as the end of your monthly or yearly term. Additionally, cancellations must be managed through your Yousician account or your app store subscription settings, and refunds are generally available only within a 14-day cooling-off period if unused.
- Account login credentials (email/password, Apple ID, Google account, or Facebook account used for Yousician registration)
- Access to the account used for the original subscription purchase (e.g., Yousician account, Apple App Store, or Google Play account)
- Knowledge of the payment provider (whether the subscription was purchased via Yousician website, Apple, or Google Play)
- Device access (access to a computer or mobile device linked to the subscription account)
- Ability to navigate to account settings on the relevant platform to cancel (Yousician, App Store, or Google Play subscriptions page)
- Payment information or last four digits of payment card (occasionally requested for verification or when contacting support)
- Reason for cancellation (sometimes required for confirmation, especially from app stores)
- Knowledge of renewal or billing dates to ensure cancellation before the next bill
- Access to email for confirmation or support communication
- Optional: Subscription or purchase receipts (for reference or in case of disputes)
We've actually written a step by step guide on how to get a refund from Yousician. Check it out!
The Easiest Way to Cancel Yousician
If you’re frustrated trying to cancel your subscription, membership, or bill from Yousician—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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