Overview
Paramount+ is a streaming service you can subscribe to that offers a mix of live sports, breaking news, and tons of entertainment. It's like having a big library of original shows, popular TV hits, and movies from famous brands like BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures, and more. If you get the premium plan called Paramount+ with SHOWTIME, you also get access to SHOWTIME shows and movies, plus extra sports like golf and basketball via live CBS streams. All subscribers can watch CBS News anytime and get sports news and analysis too. It's an easy way to enjoy a variety of entertainment and stay updated with news and sports all in one place.
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The description is taken directly from the official Paramount website, which clearly explains the service in a way that is consumer-friendly and highlights the main offerings of Paramount+. The information covers the key aspects like streaming content, live sports, news, and the SHOWTIME premium plan, making it comprehensive and easy to understand for a general audience.
How to Get a Paramount+ Refund: Step by Step
If you purchased through paramountplus.com:
- Go to your Paramount+ account page at paramountplus.com/account and log in with your credentials.
- Click the 'Cancel Subscription' link and follow the prompts to cancel your recurring subscription.
- After canceling, immediately contact Paramount+ Customer Support for a refund request by navigating to paramountplus.com/contactsupport or clicking the speech bubble icon at the bottom right of the website and typing “agent” to connect with a live representative.
- When communicating with customer support, mention that you are requesting a refund for a recent charge and emphasize if the renewal was without prior notice or if the account was unused during the billing period.
- Wait for the support team to review your case and process the refund. Refund processing times may take up to 7-10 business days to reflect on your payment method.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Find and select your Paramount+ subscription.
- You can choose to cancel the subscription if you want to stop further charges, but to request a refund, you need to visit the Apple refund website.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click “I’d like to”, then choose “Request a refund”.
- Select the reason for the refund request and choose the Paramount+ subscription from your purchases.
- Submit your request and wait 24 to 48 hours for a response.
- In your request, mention if the subscription renewed without notice or that the service was unused to increase refund chances.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & Subscriptions then Subscriptions.
- Locate and select the Paramount+ subscription.
- If needed, cancel the subscription to prevent future charges.
- To request a refund, go to Google Play’s refund request page.
- Sign in to your Google account and follow the self-service instructions to submit a refund request for the subscription charge.
- Emphasize renewal without notice or unused account time in your request message.
If you purchased through Roku:
- Go to your Roku account on my.roku.com and sign in.
- Navigate to Manage your subscriptions.
- Find the Paramount+ subscription and select Cancel subscription to stop future billing.
- Contact Roku Support directly through their website or by phone to request a refund as Roku handles billing and refunds for subscriptions purchased through their platform.
- Mention that the subscription renewed without notice or remained unused to support your refund request.
How to Contact Paramount+
If you need assistance, here’s how you can get in touch with Roku support team:
Email
The email is not available.
Tips and Tricks for Getting a Paramount+ Refund
- Be polite but firm when requesting a refund; politeness combined with assertiveness increases success.
- Use the website's email form to explain the situation clearly, such as accidental signup or not using the service.
- Mention a dispute with your bank as a possible next step if refund is initially denied.
- Threaten filing a complaint with the Better Business Bureau (BBB) to add pressure on the support team.
- Stay persistent if the initial response is negative; sometimes changes in tone result in a courtesy refund.
- Ask for a "one-time courtesy refund" emphasizing your loyalty or unique circumstances.
- Timing matters—some users reported refunds arriving within minutes to a few days after following these steps.
- Escalate slowly from customer service call to email forms, then to mentioning bank disputes and BBB complaints.
Why Do People Request Refunds from Paramount+
- Unintentional signup, such as signing up for a free trial that converts to a paid subscription without the user's intention.
- Frustration from being charged after a free trial despite not using the service.
- Dissatisfaction with the service, including encountering ads on premium versions.
- No partial or prorated refunds for plan changes or downgrades.
- Failure to process promised prorated refunds after switching plans.
- Unauthorized or fraudulent charges that users request refunds for but are often denied due to a strict no-refund policy.
- Technical or access issues leading to requests for refunds.
- Difficulty in canceling subscriptions leading to unwanted charges and refund demands.
- Annual memberships chosen accidentally, leading to requests for refunds.
- Refunds being against official policy, but some users get one-time refunds through persistence and complaints.
- Customer service refusals leading to escalation, including threat of disputes with banks or complaints to consumer protection agencies.
Paramount+ Refund Script
Script
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Dear Paramount+ Customer Service,
I hope this message finds you well. I am writing to request a refund regarding a recent billing issue I encountered with my account. I noticed an accidental charge that I did not authorize, and I believe it was made in error.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Paramount+ Refund Policy
Paramount+ does not provide refunds for subscription fees that have been paid, with the exception of certain legally entitled scenarios outlined in their Terms of Use. If a user cancels a subscription, no fees will be refunded, and if a subscription is through a third party, refunds must be requested from the app store per their policies.
The Easiest Way to Get a Paramount+ Refund
If you’re frustrated trying to get a refund from Paramount+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargbeack
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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