Arise Virtual Solutions offers a platform connecting people to customer service jobs with flexible work hours. They provide services like voice and digital customer support, allowing users to work from home and set their own schedules. If you're being billed by them, it's likely for their platform usage fees, which as of now cost $19.75 twice a month for each active agent, with fees covering support services. Starting June 1, 2025, the billing will shift to 5% of a business’s invoice total instead of a fixed fee.
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The cancellation process is fairly straightforward as it involves logging into the iTunes account and deactivating the automatic renewal for the Arise PRO subscription. The steps are simple to follow and do not require contacting customer service, making it easy for a consumer to complete on their own.
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minutes to cancel a Arise Virtual Solutions subscription.
How to Cancel Arise Virtual Solutions: Step by Step
If you purchased through Arise.com:
- Log in to your Arise Virtual Solutions account.
- Navigate to the support section.
- Create a ticket for cancellation:
- Request the cancellation of your membership by providing your account details.
- Confirm your identity if prompted.
- Wait for a confirmation email regarding the cancellation.
- If needed, for further assistance, contact Partner Support at [email protected].
Tips & Tricks for Canceling Arise Virtual Solutions
- Be persistent and polite when contacting customer support; repeated follow-ups increase chances of success.
- Use clear, firm language stating you want to cancel effective immediately to avoid misunderstandings.
- Document all communication including dates, times, and representative names for potential escalation.
- Escalate to supervisors or managers if frontline support is unhelpful or refuses cancellation.
- Request confirmation emails or written proof of cancellation for your records.
- Timing your cancellation request near the end of a billing cycle or subscription period may help avoid extra charges.
- Check for any associated third-party entities related to your account that may be involved in billing or account management.
- Consider mentioning potential disputes with credit card companies to encourage quicker resolution.
- Look for any automated or online cancellation option on the Arise platform to supplement your request.
Arise Virtual Solutions Customer Service Info
If you need assistance, here's how you can get in touch with Arise Virtual Solutions's support team.
Cancel Arise Virtual Solutions Script
Script
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Dear Arise Virtual Solutions Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to changes in my personal circumstances, I am unable to continue with the service at this time.
Please confirm the cancellation of my subscription and ensure that no further charges are incurred. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Arise Virtual Solutions does not publicly provide detailed membership, subscription, or bill cancellation policies on their main website or related pages. However, to terminate an account on the Arise platform, users must open a ticket with Partner Support. For more specific details, contacting Arise directly via their support channels is recommended.
To cancel your subscription with Arise Virtual Solutions, you typically need to have access to your account, which means your password is required. This is because cancellation often involves logging into the platform to manage your subscription settings or contacting Partner Support through a ticket. If you have forgotten your password, you can reset it using this URL: https://learn.arise.online/auth/sign-in/password/reset. Having your password helps ensure the security of your account and that only you can request subscription changes.
- Misleading pay claims: Advertised "up to $18/hour" but average pay closer to $12/hour.
- Mandatory out-of-pocket expenses: Workers had to buy essential equipment like computers and headsets, often financed through Arise.
- High training costs: Up to $250 charged before starting the work.
- Monthly mandatory fees: Nearly $40 charged regularly regardless of earnings.
- No refunds for expenses: Workers not reimbursed for equipment or other costs after leaving.
- Disappointing net earnings: Actual take-home pay is much lower after fees and expenses.
- Targeted demographic concerns: Focused recruitment on stay-at-home mothers, mostly Black women, leading to concerns about exploitation.
- Insufficient pay found after joining: Many cancel after realizing the earnings do not meet advertised expectations or their financial needs.
Arise Virtual Solutions uses subscription plans that are billed on an annual term even if paid monthly, meaning you are locked into a year unless explicitly stated otherwise. While you can cancel auto-renewal at any time, the subscription continues until the end of the current annual term, so you cannot cancel and stop charges immediately. Additionally, refunds are only available within 72 hours of signing up, and after that period all payments are nonrefundable with no credits for partial subscription periods, which can be a costly landmine to be aware of.
Before cancelling your subscription or membership with Arise Virtual Solutions, it's important to know that you can cancel at any time, but you will retain access to the service only until the end of your current billing period. After cancellation, you will lose access to the platform, including the ability to participate in connecting with companies and any tools or support they provide for independent contractor business operations. Also, consider any ongoing commitments or fees that might apply during your active subscription. Make sure to review your account details for any specific cancellation instructions or conditions to avoid unexpected charges.
- Full name associated with your Arise account
- Address on file with Arise Virtual Solutions
- Email address registered to your account
- Phone number associated with your profile
- User ID (Agent ID) for your Arise Virtual Solutions account
- Reason for cancellation (optional, but may be requested)
- Account or subscription details (identify specific memberships or bills to cancel)
- Request to terminate or cancel (clear statement of your intent)
We've actually written a step by step guide on how to get a refund from Arise Virtual Solutions. Check it out!
The Easiest Way to Cancel Arise Virtual Solutions
If you’re frustrated trying to cancel your subscription, membership, or bill from Arise Virtual Solutions—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Arise Virtual Solutions?
ARISE VS, ARISE VIRTUAL, ARISE-VS, ARISE VSVS, ARISE PLATFORM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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