Artivive offers a freemium Creator Account where you get a free Basic plan with 50 lifetime views. If you want more views, you can upgrade to paid plans like Pro or Business that give you between 1,000 and 15,000 views per month, with options to pay monthly or yearly. The paid plans automatically renew, but you can change, pause, or cancel your subscription anytime through their platform. You might see a charge from them if you have a paid subscription or if you buy extra view packages to use more of their services.
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The cancellation process is straightforward and can be done by visiting the user's Bridge profile dashboard and clicking 'manage subscription' to unsubscribe. There are clear steps provided on the Artivive website, and the action takes effect in the next billing period, making it relatively easy for consumers.
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How to Cancel Artivive: Step by Step
If you purchased through Artivive directly:
- Log in to your account and navigate to your Bridge profile dashboard.
- Click on Manage subscription.
- Select Unsubscribe under your current plan. Changes will take effect during your next billing cycle.
If you want to pause your subscription:
- Log in to your account and go to your Bridge profile dashboard.
- Click on Manage subscription.
- You will be prompted to choose between Cancel or Pause subscription.
- If you choose to pause, your subscription can be paused for up to 3 months and will resume automatically after the pause period.
Tips & Tricks for Canceling Artivive
- Don’t provide reasons when requesting cancellation; just say you want to cancel to avoid retention offers and prolonging the process.
- Be firm and direct with cancellation requests, using language like “I’d be happy to cancel my account” to finalize without negotiating.
- Insist on cancellation even if offered downgrades, pauses, or temporary discounts; confirm cancellation explicitly.
- Return any equipment promptly if required, and follow their strict instructions to complete cancellation.
- Time your cancellation to just before the next billing cycle or right after payment to avoid extra charges, ideally several days before new billing.
- Prepare for multiple confirmations or automated prompts and be ready to push through until cancellation is confirmed.
- Use escalation paths like requesting to speak to supervisors if frontline agents resist cancellation.
- Document your cancellation attempts including dates, times, and agent names in case of disputes.
- If online cancellation is difficult, try calling directly or using email documented communication for cancellation requests.
- Avoid getting drawn into negotiations by politely but firmly repeating your desire to cancel without engaging with offers or questions.
Artivive Customer Service Info
If you need assistance, here's how you can get in touch with Artivive's support team.
Cancel Artivive Script
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Dear Artivive Team,
I hope this message finds you well. I am writing to politely request the cancellation of my subscription. Due to changing circumstances and a need to reevaluate my current commitments, I am unable to continue with the service at this time.
I appreciate the quality of your platform and hope to return in the future when my situation allows. Thank you for your understanding and assistance in processing this cancellation.
Best regards,
Frequently Asked Questions
Artivive subscriptions automatically renew based on your chosen plan (monthly or yearly). You can cancel or downgrade your subscription anytime via your Bridge profile dashboard under "manage subscription," with changes effective from the next billing period. Additionally, subscriptions can be paused for up to 3 months through the unsubscribe option, and no refunds are issued for cancellations made after renewal, though credits may be offered in exceptional cases.
To cancel your Artivive subscription, you need to log in to your Bridge profile dashboard where you manage your subscription settings, so you will need your password to access this. If you have forgotten your password, you can reset it at https://bridge.artivive.com/reset-password. It appears there is no option to cancel subscriptions without logging in, such as via phone or chat support without authentication.
- Automatic charges even when not using the service
- Difficulty in obtaining refunds
- Slow and limited customer support with often long response times and lack of alternative contact methods
- Basic platform features compared to alternatives
- Frustration with cancellation process and rigid policies
- Preference for alternatives that provide better value or more features
- Concerns about account management such as the inability to easily disable accounts
Artivive allows you to cancel your subscription at any time without lock-ins, contracts, or early-cancellation fees. However, you must cancel before your next renewal payment to prevent automatic renewal. The main point to be aware of is that if you forget to cancel in time, your subscription will renew automatically, which may be seen as a minor inconvenience but is common practice for subscription services.
Before cancelling an Artivive subscription, know that your subscription will continue until the end of your current billing period, so you keep full access until then. After cancellation, your artworks remain editable but become inactive and cannot be scanned until the next billing cycle or views reset. You can pause your subscription for up to 3 months if you want a temporary break. Also, deleting your Artivive account permanently removes all your artworks and access to the platform. Note that refunds are generally not issued for late cancellations, but credits may be given in exceptional cases.
- Login credentials for your Bridge profile dashboard
- Ability to navigate to "Manage subscription" on your dashboard
- Awareness of your current subscription plan
- Locate and use the “Unsubscribe” button under your active plan
- Knowledge that changes take effect in the next billing cycle
- Option to pause subscription instead of fully canceling (if desired)
- Access to invoices via your account information (for billing records)
- Understanding that refunds are not issued if canceled after renewal date
We've actually written a step by step guide on how to get a refund from Artivive. Check it out!
The Easiest Way to Cancel Artivive
If you’re frustrated trying to cancel your subscription, membership, or bill from Artivive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Artivive?
ARTIVIVE, ARTIVIVE.COM, ARTIVIVE*WEB, ARTIVIVE*APP, ARTIVIVE*SUBS, ARTIVIVE*EVENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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