Fig Financial is a digital lender in Canada that offers personal loans for things like debt consolidation, home improvements, and other personal needs. They make it easy to manage your loan payments with flexible schedules, fixed interest rates, and no fees, including no penalties for early payment or skipping a payment. You can apply entirely online, get your rate quickly without affecting your credit score, and have the loan funded fast. If someone is billing you, it's likely for a personal loan you took out with them, and you can manage payments simply through their online account.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for Fig Financial's subscription is fairly straightforward, requiring users to enter their email and follow prompts to cancel, especially if signed up via Stripe. If subscribed via App Store or Play Store, users follow standard platform-specific cancellation steps, making the process relatively easy with minimal steps to complete.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Fig Financial subscription.
How to Cancel Fig Financial: Step by Step
If you purchased through the Fig website:
- Visit this link to access the cancellation page.
- Enter the email address you used to create your Fig account.
- Verify your email address by opening the Fig app, tapping the “Profile” icon, clicking the “Settings” button in the top-right corner, and locating the email address under “Account”.
- Follow the prompts to confirm your subscription cancellation.
If you purchased through the App Store:
- Open the Settings app on your device.
- Tap your name to access your account settings.
- Tap Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- Go to subscriptions in Google Play on your Android device.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided.
Tips & Tricks for Canceling Fig Financial
- Request refunds or cancellations in writing through Fig directly rather than third-party processors to expedite responses.
- Clearly state your reasons for cancellation, such as dissatisfaction or non-fulfillment of promises, to strengthen your case.
- Follow up persistently if you receive automated or delayed responses.
- Use email communication as it can be easier to document and escalate than phone calls.
- Escalate by repeating your cancellation request especially if initial attempts receive no meaningful feedback.
- Consider timing your requests during business hours for faster responses.
- Be aware of payment methods used; some like Xsolla may restrict refunds through Fig, requiring alternate dispute resolution like chargebacks.
- Keep records of all communications in case you need to escalate or take legal action.
- Be firm and concise in your language when stating that you expect a refund or cancellation without further delay.
- Avoid immediately requesting refunds if legal rights or participation rights are a concern, as refunding may impact your standing.
Fig Financial Customer Service Info
If you need assistance, here's how you can get in touch with Fig Financial's support team.
Cancel Fig Financial Script
Script
Copy
Hi Fig Financial Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I am currently reassessing my financial commitments. I appreciate the services you have provided so far and request that you confirm the cancellation at your earliest convenience.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Fig Financial (formulafig.com) requires a six-month commitment for all membership tiers, billed monthly. After six months, memberships continue on a month-to-month basis with the option to pause (up to 3 months) or cancel by contacting the Guest Concierge Team or in person at the Fig Bar. Memberships are non-refundable, non-transferable, and monthly benefits expire if not used within six weeks of payment.
You do not need your password to cancel your subscription with Fig Financial if you signed up via Stripe on their website. You just need to enter the email address associated with your Fig account and follow the prompts to confirm cancellation. If you signed up through the App Store or Play Store, cancellation must be done through those platforms. Since no password is required for cancellation on the website, there is no password reset URL needed for this process. For more details, you can visit their cancellation instructions page here: https://foodisgood.com/support/how-do-i-cancel-my-fig-subscription/
- Difficulties with identity verification process
- High interest rates
- Delays in funding
- Customer service availability and responsiveness
- Ineligibility for repeat loans after paying off a loan
- Payment scheduling conflicts with personal finances
- Desire to pay off early but facing restrictions or fees
- General dissatisfaction with loan terms
Fig Financial allows you to cancel your subscription or payment protection coverage at any time, but there are important considerations. If you cancel payment protection after 30 days (or 60 days in Quebec), you won't receive a refund for premiums already paid. Additionally, refunds are generally not offered after the 7-day free trial period for the Fig+ subscription. There are no apparent lock-ins or early cancellation fees, but cancellation must be done via specific channels such as email or through app stores depending on how you subscribed. Be aware that once canceled, some services like Payment Protection cannot be re-added later.
Before canceling your subscription or payment protection coverage with Fig Financial, consider that cancellation is possible at any time since this coverage is optional. If you cancel within the first 30 days (or 60 days in Quebec) and have not made any claims, you are eligible for a full refund of premiums paid. However, after this period, no refunds for premiums will be provided. Also, note that once you cancel your payment protection, you cannot add it back to your existing loan later, so weigh the implications before deciding to cancel.
- Full name associated with the Fig Financial account
- Email address registered with Fig Financial
- Account identification or loan application number (if applicable)
- Confirmation of your identity (may be requested to help Fig Financial verify your right to cancel)
- Reason for cancellation or closure (optional, but may be asked)
- Contacting Fig Financial directly via email (support@figfinance.io or support@figfinance.com) is required to initiate cancellation or closure
We've actually written a step by step guide on how to get a refund from Fig Financial. Check it out!
The Easiest Way to Cancel Fig Financial
If you’re frustrated trying to cancel your subscription, membership, or bill from Fig Financial—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Fig Financial?
FIG Financial, FIGFinancial, FIG Financial Advisory, fig-ca, FIG Advisory, FIG Inv, FIG Services
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
