KMG Medical Group is a virtual healthcare company that offers specialized care for conditions like sexual and reproductive health, dermatology issues, and brain health problems. They work with a team of experts like doctors and nurse practitioners who provide care through online consultations. If you're seeing charges from them, it's likely for subscription services or consultations as part of ongoing care through their virtual platform. They also accept many insurance plans, so billing could be tied to those coverages or direct subscription fees for their services.
The cancellation process requires the user to cancel on the site or by contacting the company before the end of the billing period, which is straightforward but involves ensuring timing before renewal. The process is clearly stated in the terms and does not require complicated steps, making it fairly easy but not instantaneous.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a KMG MEDICAL GROUP subscription.
How to Cancel KMG MEDICAL GROUP: Step by Step
If you purchased through Credit Card:
Log in to your online banking account.
Locate the transaction from KMG Medical Group in your transaction history.
Contact your bank directly to dispute the charge, mentioning it relates to an unwanted subscription.
Request to cancel any recurring payments associated with KMG Medical Group.
Follow any additional steps provided by your bank to ensure cancellation.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
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Tips and Tricks for Getting a KMG MEDICAL GROUP Refund
Persistently use their online patient portal for cancellation even if it loops or asks for multiple confirmations.
Contact customer support repeatedly via email or phone, documenting each interaction.
Escalate by mentioning possible bank disputes or chargeback if cancellation is not honored.
Consider contacting your bank to block future charges, although some banks may require canceling the credit card entirely.
Use clear and firm language indicating you want to cancel immediately and do not accept ambiguous responses.
Attempt cancellation close to billing cycle end for maximum effect.
Search online forums and Reddit for the latest user-shared tricks as these might evolve over time.
Why Do People Request Refunds from KMG MEDICAL GROUP
Product dissatisfaction at the time of delivery leading to return and refund requests.
Product quality issues requiring inspection and refund approval.
Change of mind, as members can return products under a no-questions-asked policy at delivery.
Payment issues or policy termination due to non-payment or other carrier policy reasons.
Late payment complications causing delays and potential refund inquiries.
Employment termination affecting eligibility and potentially resulting in service termination and refund requests.
KMG MEDICAL GROUP Refund Script
Script
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Dear KMG MEDICAL GROUP, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
KMG MEDICAL GROUP Refund Policy
KMG Medical Group's cancellation policy specifies that medical consultation fees, including ongoing care fees, are non-refundable. There are no returns or refunds for medication or products due to consumer safety regulations, though exchanges are allowed only for defective or damaged items by contacting the respective support. The policy can be updated, and customers should review the 'Last Updated' date for changes.
The Easiest Way to Get a KMG MEDICAL GROUP Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from KMG MEDICAL GROUP—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
KMG Medical Group's subscription or membership cancellation is subject to the policies of the vendor/carrier, and they attempt to collect payment monthly with multiple notifications on declined transactions. While policies can be terminated due to non-payment following carrier rules, there is no explicit mention of early-cancellation fees or lock-in contracts. However, for members tied to group plans, benefits end with employment termination, and only individual direct contracts can be carried forward. Users should be aware that cancellation and payment policies depend heavily on the vendor, and ignoring payments can lead to termination per those external policies.
Product dissatisfaction at the time of delivery leading to return and refund requests.
Product quality issues requiring inspection and refund approval.
Change of mind, as members can return products under a no-questions-asked policy at delivery.
Payment issues or policy termination due to non-payment or other carrier policy reasons.
Late payment complications causing delays and potential refund inquiries.
Employment termination affecting eligibility and potentially resulting in service termination and refund requests.
Full name of the subscriber or member
Mailing address associated with the account
Email address used for the subscription or registration
Phone number linked with the account
Account number or policy number if available
Service or product name being cancelled
Specific request to cancel your subscription, membership, or bill
Effective date for cancellation (if applicable)
Signature (if sending by postal mail)
Written request must be sent to: KMG Medical Group MO, P.C 82 Nassau St #61392 New York, NY 10038 or by email to privacy@thirtymadison.com or by phone at 844-990-0267
Reason for cancellation (optional but suggested)
Before canceling a subscription, membership, or bill with KMG Medical Group, it's important to know that upon cancellation, you will lose access to the benefits associated with the plan, especially if your coverage is tied to employment. If the plan is employer-sponsored, benefits typically terminate once employment ends unless you can purchase the individual plan directly. KMG Medical Group does not retain client data after cancellation; they return it to you. Also, cancellations and terminations follow the vendor's or carrier’s policies, and late payments may affect your service status before cancellation.
KMG Medical Group's cancellation policy specifies that medical consultation fees, including ongoing care fees, are non-refundable. There are no returns or refunds for medication or products due to consumer safety regulations, though exchanges are allowed only for defective or damaged items by contacting the respective support. The policy can be updated, and customers should review the 'Last Updated' date for changes.
To cancel your subscription with KMG Medical Group, it appears you will need your account password, as password reset options are typically required for account management tasks like cancellations. You can reset your password if needed at this URL: https://password.kmgprestige.com/. There is no indication that KMG Medical Group offers cancellation via phone or unauthenticated chat support without a password, so having access to your password or using the reset link is necessary for cancellation.
We've actually written a step by step guide on how to get a refund from KMG MEDICAL GROUP. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your KMG MEDICAL GROUP subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your KMG MEDICAL GROUP account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel KMG MEDICAL GROUP online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
KMG MEDICAL GROUP May Show Up On Your Statement As:
KMG Medical Group KMG Medical Group Payment KMG Med Group Charge KMG Services
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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