Saf Keep-Gardena offers storage units that are individually alarmed and monitored, with extras like free carry-in service, a move-in truck, and forklift assistance to help with moving your stuff. They have indoor and drive-up units, plus special options for RVs, boats, and vehicles. You get smart monitoring on units that sends alerts straight to your phone, and the facility is staffed daily with cleaning and care taken seriously. For billing, there's a one-time $28 admin fee and monthly rent varies based on the unit size, with some current promotions giving up to 50% off for a while, so if you see charges from them, it's likely your monthly payment for your storage space.
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The cancellation process requires submitting a formal 'Intent to Vacate' form at least 10 days before leaving, which is a straightforward process but requires advance notice. The user must also complete a Vacated Space Form confirming the unit is emptied and cleaned, making the process moderately easy but with a waiting period.
Estimated Time
On average, it takes
10 days
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minutes to cancel a Saf Keep-Gardena subscription.
How to Cancel Saf Keep-Gardena: Step by Step
If you purchased through Credit Card:
- Log into your account on the Saf Keep management website.
- Navigate to the Subscription or Billing section of your account dashboard.
- Locate the active subscription you wish to cancel.
- Click on the Cancel Subscription button next to the active subscription.
- Follow any prompts to confirm the cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Select Settings (the gear icon).
- Click on Payments and select Manage Automatic Payments.
- Find Saf Keep in the list and click on it.
- Click on Cancel to stop the payment.
- Confirm the cancellation when prompted.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top, then tap on Subscriptions.
- Locate the Saf Keep subscription.
- Tap Cancel Subscription.
- Confirm the cancellation of your subscription.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three lines) and go to Subscriptions.
- Find your Saf Keep subscription and tap on it.
- Select Cancel Subscription.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling Saf Keep-Gardena
- Call during off-peak hours to reduce hold times and avoid overwhelmed customer service.
- Be persistent and polite, emphasizing you want to cancel immediately to prevent further charges.
- Request escalation to a supervisor if the frontline agent refuses to process the cancellation.
- Use clear, direct language like "I want to cancel and stop all future payments now." Avoid ambiguous terms that can delay the process.
- Document all interactions including representative names, times, and confirmation numbers for proof if charges continue.
- Send a written cancellation request via email or online contact form to have a formal record.
- Try multiple communication channels such as phone, email, and social media to increase chances of success.
- Time your cancellation close to the billing date to catch the company before charging the next cycle.
- Threaten to dispute charges with your bank if the company does not comply promptly, but only if you are prepared to follow through.
Saf Keep-Gardena Customer Service Info
If you need assistance, here's how you can get in touch with Saf Keep-Gardena's support team.
Cancel Saf Keep-Gardena Script
Script
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Dear Saf Keep-Gardena Team,
I hope this message finds you well. I would like to formally request the cancellation of my subscription. Due to recent changes in my financial situation, I am unable to continue with the membership.
I appreciate the service provided, but it has become necessary for me to prioritize my budget at this time. Please confirm the cancellation and let me know if there are any further steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Saf Keep-Gardena requires customers to provide a written Intent to Vacate notice at least 10 days prior to the move-out date to cancel their membership or subscription. This notice allows the company to end billing and vacate the storage space accordingly.
To cancel your subscription with Saf Keep-Gardena (sksmgmt.com), you typically need to submit a written intent to vacate notice at least 10 days prior to your move-out date. It does not explicitly mention that you need your password to cancel, but general account or tenant code issues can be handled through their support. If you do need to reset your password or tenant code, you can contact them directly as there was no direct reset URL found. You can call them at (888) 281-7749 or visit https://www.safkeep.com/contact-us/ for assistance.
- High fees or unexpected charges leading to dissatisfaction.
- Poor customer service experiences causing frustration.
- Issues with billing such as double charges or incorrect amounts.
- Better pricing or promotions found at competing services.
- Inconvenience or difficulty using the service or managing the membership.
- Relocation or no longer needing the service due to personal or business circumstances.
- Lack of transparency in contract terms or cancellation policies.
- Problems with the physical storage facility, such as cleanliness, security, or accessibility.
- Technical issues with online account management or payment processing.
- Desire to avoid automatic renewals or unexpected renewals causing surprise charges.
Saf Keep-Gardena requires you to submit a written "Intent to Vacate" notice at least 10 days before your move-out date to cancel your subscription. There may be a small fee if you request that they cut your lock to access your unit, but there is no direct indication of lock-in contracts or early-cancellation fees. Still, it's important to be aware that the cancellation process involves advance notice which may delay immediate cancellation.
Before cancelling a subscription, membership, or bill for Saf Keep-Gardena, it is important to notify them of your intent to vacate at least 10 days prior to your move-out date using their Intent to Vacate form. After leaving your unit, you must confirm that your space is emptied, cleaned, and your lock is removed with their Vacated Space Form. Keep in mind that once you cancel, you will lose access to the rented storage space and any associated services. For payment-related adjustments or changing your pay date, you will need to visit an office associate at the facility for assistance.
- Name (First and Last)
- Facility Name (e.g., Saf Keep Self Storage - Gardena)
- Unit Number
- Move-out Date (the date you plan to vacate your storage unit)
- Signature
- Date of Signing
- Confirmation that your unit is emptied, cleaned, and lock removed (usually with the Vacated Space Form)
- Written Vacate Notice, delivered or postmarked at least 10 days prior to your move-out date
- Contact Information (such as phone and email, for office communications or contact forms)
- If contacting via the website: Topic (e.g., Billing/Pricing) and specific Message or Reason for Cancellation
We've actually written a step by step guide on how to get a refund from Saf Keep-Gardena. Check it out!
The Easiest Way to Cancel Saf Keep-Gardena
If you’re frustrated trying to cancel your subscription, membership, or bill from Saf Keep-Gardena—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Saf Keep-Gardena?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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