Todd Smith Fitness offers personalized fitness memberships where you can choose between 3-month or 12-month packages with either 2 or 3 personal training sessions per week. Memberships include customized training sessions, 24/7 gym access, a fitness and scheduling app, and a baseline nutrition consultation. Prices range from $350 to $500 per month depending on the plan and session frequency. You might see billing from them because of these monthly subscription plans that support your fitness training and access.
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The website does not provide direct information on how to cancel a subscription or membership, and the memberships start with a minimum 6-month commitment. However, there is a 30-day guarantee that allows voiding the contract if unsatisfied within that period, suggesting some flexibility rather than extreme difficulty in cancellation without extra terms found online.
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minutes to cancel a Todd Smith Fitness subscription.
How to Cancel Todd Smith Fitness: Step by Step
If you purchased through Todd Smith Fitness directly:
- Visit the Todd Smith Fitness website at toddsmithfitness-az.com.
- Navigate to the "Contact" page or use the contact information found on the site.
- Call or email customer service with the request to cancel your membership. Provide your account details as needed.
- Request confirmation of your cancellation through email or written response from the company to ensure it has been processed.
If you purchased through third-party services:
- Check your subscription details with the third-party service (e.g., PayPal, credit card). Look for transactions related to Todd Smith Fitness.
- Follow the third-party cancellation process.
- If using PayPal: Go to "Settings" > "Payments" > "Manage Automatic Payments" and find Todd Smith Fitness to cancel.
- If using a credit card or bank account: Contact your bank directly to stop future payments or check their online banking portal for subscription management.
Tips & Tricks for Canceling Todd Smith Fitness
- Be persistent and firm when requesting cancellation—some users reported needing to follow up multiple times.
- Use polite but direct language, stating clearly you want to cancel immediately.
- Request confirmation of your cancellation in writing (email or text) to have proof.
- Call during business hours early in the week for quicker response and less chance of delays.
- Document all interactions, including dates, times, and names of representatives spoken to.
- If initial phone cancellations fail, try visiting the location in person to escalate the request.
- Some users found mentioning billing concerns or unauthorized charges helped speed up cancellation.
- Check your bank or card statements after cancellation to dispute any unwanted charges promptly.
- Be prepared for retention tactics or offers, and remain firm in your decision.
- Give at least 30 days’ notice if possible to avoid extra billing cycles.
Todd Smith Fitness Customer Service Info
If you need assistance, here's how you can get in touch with Todd Smith Fitness's support team.
Cancel Todd Smith Fitness Script
Script
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Hello Todd Smith Fitness Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unforeseen personal circumstances, I am unable to continue my membership at this time. I appreciate the services you provide, but I need to prioritize my current situation.
Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
[Your Name]
Frequently Asked Questions
Todd Smith Fitness does not provide explicit information regarding their membership, subscription, or bill cancellation policy on their website. For specific cancellation details, it is recommended to contact them directly through their support channels.
At Todd Smith Fitness, to cancel your subscription, it appears there is no explicit mention of needing a password for cancellation on their FAQ or memberships pages. Typically, you can contact their support directly via email at todd@icandoit.com or phone at 402-932-5841 to handle cancellations. Since there's no detailed mention of an online self-service cancellation requiring a password, contacting support may be the preferred method. If you need to reset your password for any online account access, the website does not prominently list a reset password URL.
- Financial constraints or finding the membership too expensive.
- Lack of time due to busy schedules or family commitments.
- Not achieving fitness goals or lack of desired results.
- Lack of motivation or losing interest in workouts.
- Relocation and inability to attend sessions locally.
- Dissatisfaction with the service, such as quality of coaching or workout programs.
- Inconvenience in scheduling or session times.
- Lack of variety in workouts leading to boredom.
- Prefer alternative fitness options, such as home workouts or other gyms that better suit needs.
- Late cancellations or missed sessions without proper rescheduling.
- Commitment length being a barrier, as memberships start at 6 months minimum.
Todd Smith Fitness requires a minimum membership commitment of 6 months, so you cannot cancel your subscription immediately or at any time without being bound to this term. However, there is a 30-day satisfaction guarantee that allows you to void the remaining months of the contract if you are not 100% satisfied within the first month. Be aware that you need to plan ahead for cancellation as the initial contract locks you in for a substantial period.
Before cancelling a subscription or membership with Todd Smith Fitness, it's important to know that memberships typically start at a minimum commitment of 6 months and come with a 30-day satisfaction guarantee, allowing you to void the remaining contract if not satisfied. When you cancel, you will lose access to personalized training sessions, full open gym access, and the scheduling and progress tracking app. Additionally, you will no longer have access to nutrition consultations, movement and mobility sessions, recovery tools, and participation in community events and challenges. Consider that cancellation means losing the elite-level training experience, expert guidance, real-time coaching, and the community support that helps keep you motivated and accountable.
- Full name associated with the account
- Email address used for registration or billing
- Phone number linked to the membership
- Reason for cancellation (optional, but may be requested in the message field)
- Clear request to cancel your subscription, membership, or bill stated in the message
We've actually written a step by step guide on how to get a refund from Todd Smith Fitness. Check it out!
The Easiest Way to Cancel Todd Smith Fitness
If you’re frustrated trying to cancel your subscription, membership, or bill from Todd Smith Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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