Allianz Travel Insurance offers services that help protect travelers by covering trip costs, medical emergencies, and other unexpected events while traveling. Consumers can manage their plans online through an account where they can view policies, see prices, and handle billing details. Billing usually happens when you purchase a plan, and the price includes coverage benefits and assistance services. If customers have questions or need help with billing or policies, there is phone and email support available for easy assistance.
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Cancellation can be done quickly through an online plan management tool provided by Allianz, making it convenient and straightforward for consumers. The process is simplified without the need for lengthy calls or paperwork, unless the 15-day refund window has passed, which might complicate the refund aspect but not the cancellation.
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On average, it takes
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minutes to cancel a Travel Insurance subscription.
How to Cancel Travel Insurance: Step by Step
If you purchased through Allianz.com:
- Visit the online plan management tool at this link.
- Log in to your account using your email and password.
- Select the travel protection plan you wish to cancel.
- Follow the prompts to initiate the cancellation process.
- Confirm your cancellation and check if you are eligible for a refund. Cancelling within 15 days of purchase may entitle you to a full refund, provided no claims have been filed and travel has not commenced.
Tips & Tricks for Canceling Travel Insurance
- Buy "Cancel for Any Reason" (CFAR) insurance early—typically within 10-20 days of booking the trip to meet eligibility requirements.
- Read the policy thoroughly to understand exceptions and limitations, as CFAR often excludes reasons like pregnancy or vague financial changes.
- Use credit cards to book trips when possible, as they may offer additional trip cancellation or interruption protection.
- Persistently follow up with the insurer multiple times if refunds or cancellations are delayed; some claims have taken months to resolve.
- Escalate within the insurance company by requesting supervisors or using official complaint channels, and keep detailed records of all communications.
- Gather and present strong evidence such as official weather declarations, doctor notes, or airline communications when contesting claim denials.
- Consider purchasing through travel agents or reputable brokers who may offer better service or refund options.
- Timing is key: cancel as early as allowed—often no later than 48 hours before the trip start date for CFAR policies.
- Leverage specific language highlighting your compliance with policy terms and referencing any official letters or declarations supporting your cancellation reason.
- Be aware that some "cancel for any reason" policies have strict triggers like official National Weather Service alerts for weather-related cancellations.
- Be prepared for some denials and lengthy disputes and consider escalating through credit card benefits or external complaint bodies if internal escalation fails.
Travel Insurance Customer Service Info
If you need assistance, here's how you can get in touch with Travel Insurance's support team.
Cancel Travel Insurance Script
Script
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Dear Allianz Customer Service,
I hope this message finds you well. I am writing to formally request the cancellation of my travel insurance subscription. Due to a change in my travel plans, I no longer require coverage at this time.
I would appreciate it if you could process this cancellation at your earliest convenience and provide confirmation once it has been completed. Thank you for your assistance.
Sincerely,
[Your Full Name]
Frequently Asked Questions
Allianz Travel Insurance's cancellation policy states that for Single Trip coverage, no premium refund is given once the policy is issued unless the trip is canceled by the travel agent before the departure date. For Annual Cover, cancellation is allowed by written notification with a prorated refund depending on the time elapsed since policy start, provided no claims have been made; refund percentages decrease from 60% (up to 1 month) to no refund after 4 months. Additionally, Allianz may cancel the policy with 7 days' notice and may provide a proportionate premium refund.
To cancel your Allianz Travel Insurance subscription, you generally need to access the online policy management tool, which requires logging into your account. This means you likely need your password to sign in. If you don't remember your password, you can reset it at the login page here: https://www.allianztravelinsurance.com/login. Alternatively, you can call Allianz Global Assistance at 1-866-884-3556 for help with cancellation if you're unable to access your account online.
- Serious illness or injury of traveler or traveling companion, including COVID-19 or another epidemic/pandemic.
- Family medical emergency involving a family member who is not traveling.
- Death of traveler, traveling companion, or family member.
- Quarantine due to exposure to contagious disease.
- Car accident involving traveler or traveling companion on departure date requiring medical attention or vehicle repair.
- Uninhabitable primary residence.
- Legal proceedings requiring attendance.
- Military duty reassignment or leave status change.
- Long travel delay of at least 24 hours from scheduled arrival due to covered reasons like natural disasters.
- Job loss by traveler or traveling companion after policy purchase.
- Unable to get required vaccination due to illness/injury.
- Mandatory evacuation ordered by government authorities due to natural disaster.
- New job requiring presence during trip dates.
- Job relocation over 100 miles away.
- First responder duty call.
- Adoption proceeding attendance required.
- Stolen passport or travel documents.
- Uninhabitable destination.
- Separation or divorce occurring after policy effective date but before departure.
- Hosts unable to accommodate due to serious illness or death.
- Visa refusal with no fault of traveler.
- Pregnancy discovered after policy purchase.
- Birth in family requiring attendance.
- Vehicle breakdown or stolen vehicle before departure.
- Tour or event cancellation by organizer due to natural disaster or severe weather.
- Terrorism event within 30 days and 100 miles of destination.
- Hijacking of travel conveyance.
- Missing at least 50% of trip length due to covered reasons.
- Refund requested during review period (usually within 15 days) if customer is not satisfied and has not started trip or filed a claim.
Allianz Travel Insurance allows cancellation only within a limited Review Period, typically 15 days from the moment of purchase. Cancellation and refund requests must be made during this period before you depart on your trip or file a claim. After this period, you cannot cancel the policy, which effectively locks you in, although trip cancellation benefits may still be available for covered reasons. Be aware of this time restriction to avoid losing the ability to cancel and get a refund.
Before cancelling your travel insurance with Allianz, it's important to know that standard trip cancellation benefits reimburse up to 100% of trip costs but only for specific covered reasons such as serious illness or death. If you have the Cancel Anytime upgrade, you can get reimbursed 80% of non-refundable trip costs for many unforeseen reasons not covered by standard plans, like pet illness or travel companion cancellation. Keep in mind, cancellation must be before departure and you will lose access to any coverage for trip interruption or emergency assistance once cancelled. Additionally, you'll need proof of payment and refund documentation to file any claims related to your trip cancellation. Consider whether your trip has significant non-refundable costs and the refund policies of your suppliers before you cancel your insurance.
- Policy number (or account reference) associated with your travel insurance.
- Full name on the policy and your contact information (email, phone number).
- Login credentials for your online Allianz account (if cancelling online).
- Formal cancellation request stating your intention to cancel.
- Written confirmation request for the cancellation (email or letter).
- Date of cancellation request and record of all correspondence.
- Reason for cancellation (may be required by customer service).
- Proof that no claim has been filed, and your trip has not started (if requesting a refund within the cooling-off period).
- ID verification information (only the policyholder or an authorized representative can cancel).
- Supporting documentation if cancelling due to injury, illness, or special circumstances (e.g., physician’s note).
- Refund eligibility period (ensure you are within the review/cooling-off period for a full refund).
We've actually written a step by step guide on how to get a refund from Travel Insurance. Check it out!
The Easiest Way to Cancel Travel Insurance
If you’re frustrated trying to cancel your subscription, membership, or bill from Travel Insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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