TravlFi offers a simple and flexible unlimited internet plan designed for easy use on the go. Their Unlimited Plan provides 4G LTE internet with multi-network coverage for $99 a month, allowing you to use as much data as you want. They operate on a pay-as-you-go monthly billing system, with no contracts or commitments, so you can start or stop your service anytime. There is a one-time $30 activation fee, and support is available from their US-based customer service team.
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The cancellation process for TravlFi Unlimited Plan is relatively straightforward with no fees and can be done anytime by calling customer service or using their portal. The main requirement is to cancel at least four business days before the next billing cycle to avoid charges, which is simple to understand and manage.
Estimated Time
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5 minutes
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minutes to cancel a TravlFi Unlimited Plan subscription.
How to Cancel TravlFi Unlimited Plan: Step by Step
If you purchased through TravlFi directly:
- Visit the TravlFi customer portal at travlfi.com/portal.
- Log in using your account credentials.
- Navigate to the subscription management section.
- Select the option to cancel your subscription.
- Follow any additional prompts to confirm the cancellation.
If you purchased through a mobile app:
- Open the app store on your device (Google Play Store or Apple App Store).
- Search for TravlFi and locate the app.
- Go to your account settings within the app.
- Select the subscription option.
- Choose to cancel your subscription and confirm the cancellation.
If you purchased through your service provider:
- Contact your service provider's customer support.
- Provide your account information for verification.
- Request the cancellation of your TravlFi subscription.
- Follow any specific instructions provided by the representative to complete the cancellation.
Tips & Tricks for Canceling TravlFi Unlimited Plan
- Cancel manually and promptly: TravlFi subscriptions do not auto-expire; users must manually cancel to avoid further charges.
- Pause service during non-use: If possible, pause the subscription during periods when you won’t need it to avoid unnecessary billing.
- Avoid activation fee traps: If subscription is stopped for more than 5 days, restarting may trigger an activation fee, so plan timing accordingly.
- Date your communications: Keep a record of cancellation requests with dates and times to provide proof if disputes arise.
- Use firm and clear language: Clearly state you want to cancel the subscription and expect no further charges to prevent misunderstandings.
- Escalate if needed: If initial customer support is unhelpful, escalate by asking to speak to supervisors or using company social media channels for resolution.
- Document billing disputes: If billed after cancellation, keep evidence and dispute charges with credit card company if necessary.
- Choose timing wisely: Cancel right before the next billing cycle to maximize paid time without extending service unintentionally.
- Reboot equipment occasionally: Some users mention rebooting the router to maintain control over the connection and possibly avoid unexpected data usage or charges.
TravlFi Unlimited Plan Customer Service Info
If you need assistance, here's how you can get in touch with TravlFi Unlimited Plan's support team.
Cancel TravlFi Unlimited Plan Script
Script
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Dear TravlFi Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my TravlFi Unlimited Plan subscription. Due to changes in my travel plans and budget considerations, I can no longer justify the expense associated with this subscription.
I appreciate the service provided and want to ensure a smooth cancellation process. Please confirm when my subscription has been successfully canceled, and let me know if there are any steps I need to follow to complete this process.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
TravlFi Unlimited Plan allows you to cancel your account or subscription anytime with no cancellation fee. To avoid additional monthly charges, cancellation must be made at least four business days before the next billing cycle. After cancellation, service access continues until the current billing cycle ends, after which the service and any remaining data will be terminated.
To cancel your TravlFi Unlimited Plan subscription, you need to access your account through their customer portal at travlfi.com/portal, which requires you to log in with your password. If you don't remember your password, you can reset it here: https://travlfi.com/reset-password. Alternatively, you can call their inbound customer service team at 1-800-960-6934 to manage your subscription. So, yes, having your password or resetting it is necessary to cancel your subscription online.
- Network congestion causing frequent disconnections and slow speeds.
- Carrier throttling of speeds because TravlFi is not recognized as a primary carrier partner, leading to slower internet performance.
- Slow download and upload speeds, often much slower than other providers like Verizon.
- Frequent need to reboot or power cycle the device to regain connection.
- Customer support dissatisfaction, including unhelpful responses, refusal to support without upgrading or purchasing more data, and blame placed on the customer's plan size.
- Expensive plans, especially if used every month or for higher data needs.
- Lack of partial or flexible service options, requiring full monthly charges even if not used fully.
- Complicated data plan management, such as needing to call for Mexico data plans or mid-cycle upgrades.
TravlFi's Unlimited Plan allows cancellation at any time with no cancellation fees, but you must cancel at least four business days before the next billing cycle to avoid being charged for the next month. The service will continue until the end of the current billing cycle after cancellation, but any remaining data is lost at that time. Be aware there are no contracts or lock-ins, but if equipment has been shipped, related shipping charges are non-refundable, and you must arrange equipment returns promptly if you cancel.
Before cancelling your TravlFi Unlimited Plan subscription, know that there is no cancellation fee, but you must cancel at least four business days before your next billing cycle to avoid being charged for the subsequent month. After cancellation, you will retain access to your service until the end of the current billing cycle, after which your service and any remaining data access will be terminated. Since it's a pay-as-you-go monthly plan, you lose all access to unlimited data and any associated service benefits immediately after the current billing cycle ends. You can reactivate your subscription later without paying a reactivation fee.
- Account holder name associated with the subscription
- Email address linked to the account
- Phone number used for the account or contact
- Account or plan number (if available, or used for identification)
- Reason for cancellation (may be requested when contacting support)
- Details of the subscription (e.g., "TravlFi Unlimited Plan")
- Verification information to confirm identity (if requested)
- Up-to-date billing information (to ensure all transactions and account details are accurate and current)
- Cancellation request at least four (4) business days before the next billing cycle to avoid additional charges
- Return details for any provided equipment if required
We've actually written a step by step guide on how to get a refund from TravlFi Unlimited Plan. Check it out!
The Easiest Way to Cancel TravlFi Unlimited Plan
If you’re frustrated trying to cancel your subscription, membership, or bill from TravlFi Unlimited Plan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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