Vity Beauty offers beauty and wellness products including a Back Pain Relief Belt, a Bio-Collagen Mask for skin care, and Sunless Tanning Drops. They have subscription options that allow customers to receive products regularly, and you can cancel your subscription anytime before the next billing cycle to avoid being charged again. Payments can be made with various methods like credit cards, PayPal, and Apple Pay. So if you're seeing a charge from them, it's likely for a recurring subscription order or a one-time purchase you made through their site.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancellation is fairly straightforward as users can cancel anytime before the next billing cycle either by logging into their account and navigating to the 'Subscriptions' section or by contacting support via email. The process is transparent and does not involve multiple complicated steps or delays, but still requires login or email contact which adds some minor difficulty.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Vity Beauty subscription.
How to Cancel Vity Beauty: Step by Step
If you purchased through Credit or Debit Card:
- Log in to your account on vitybeauty.com.
- Navigate to the My Subscriptions section.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription option available.
- Follow any prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Click on the Settings icon.
- Select Payments and then Manage pre-approved payments.
- Find and select the subscription for Vity Beauty.
- Click on Cancel to stop future payments.
If you purchased through Mobile Subscription:
- Text STOP to the short code 69334 to cancel mobile subscription messages.
- For assistance, contact Vity Beauty customer support at 1-800-347-1558.
Tips & Tricks for Canceling Vity Beauty
- Persistently contact customer service via phone (1-800-347-1558) and email, emphasizing your desire to cancel immediately.
- Document all communications including dates, times, and names of representatives as proof.
- Use firm but polite language stating you no longer want the subscription and that continuing charges are unauthorized.
- Escalate to supervisors or managers if initial representatives are unhelpful or delay cancellation.
- Cancel during business hours (Mon-Fri 6AM-5PM PST, Sat-Sun 6AM-4PM PST) for quicker response.
- Request written confirmation of cancellation via email or text from the company.
- Be aware of return shipping responsibility; many users report being charged for return shipping on returned items.
- Use your bank or credit card to dispute charges if unauthorized payments continue post-cancellation.
- Timing is important: cancel well before the next billing cycle to avoid automatic charges.
- Consider claiming issues like moving away or inability to access the service as reasons for cancellation to deter retention efforts.
- Prepare to be persistent: users report ongoing shipments and charges even after cancellation requests.
Vity Beauty Customer Service Info
If you need assistance, here's how you can get in touch with Vity Beauty's support team.
Cancel Vity Beauty Script
Script
Copy
Dear Vity Beauty Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Due to personal circumstances, I am unable to continue with my membership at this time.
I appreciate your understanding and assistance with this matter. Please let me know if any further information is required to process my cancellation.
Thank you for your help.
Best regards,
Frequently Asked Questions
Vity Beauty allows you to cancel your subscription anytime before your next billing date to avoid charges for the following cycle. To cancel, you can log in to your account and navigate to the "Subscriptions" section or contact their support team. Cancellations made after a billing date will apply to the next billing cycle, and refunds for eligible cancellations are processed within 5-7 business days.
To cancel your subscription with Vity Beauty (operating under City Beauty), you likely need access to your account which requires your password. There is no specific phone or chat support mentioned that allows cancellation without password authentication. If you have forgotten your password, you can reset it by going to their My Account page or directly to their password reset page (typically accessed through the "My Profile & Settings" section on cart.citybeauty.com). Unfortunately, the exact password reset URL is not explicitly listed, but it is usually found within the login or account settings interface on their site.
- Products not working as expected: No visible plumping or moisturizing effect, products bleeding, or ineffective results.
- Skin irritation or rashes: Some customers experienced irritation or allergic reactions.
- Poor customer service: Difficulty in changing subscription delivery dates or canceling subscriptions.
- Unauthorized recurring payments: Customers reported unexpected charges and problems canceling payments.
- Refund issues: Partial refunds given instead of full refunds; unresponsiveness regarding refund balances.
- Lack of communication: Delays and poor response to refund or cancellation requests.
- Dissatisfaction with product quality or performance: Leading to returns or cancellation of subscriptions.
Vity Beauty (City Beauty) allows you to cancel your subscription at any time with no early cancellation fees or purchase commitment. You can cancel easily by calling customer service, emailing, or through your online account. There are no contracts or lock-ins, but note you must actively cancel to stop recurring billing—no automatic stop occurs without your action.
Before cancelling your Vity Beauty subscription or membership, it is important to know that you can cancel anytime without any purchase minimums or early cancellation fees. Once cancelled, your subscription shipments will stop and you will lose access to the convenience of recurring deliveries and exclusive subscription savings. If you are a Loyalty Rewards member, cancelling your membership means any unused loyalty points you have accrued will be forfeited and cannot be redeemed. Additionally, cancelling or pausing your subscription means you will no longer receive free shipping or any subscription-only benefits until you resubscribe. Customer support can assist with cancellation via phone or text commands.
- Login credentials for your account (email and password)
- Access to the "Subscriptions" section on your account dashboard
- Knowledge of your next billing date (to avoid additional charges)
- Contact information for customer support (such as support@vitybeauty.com) if you wish to cancel via email
- Details of the subscription or membership you want to cancel (such as subscription ID or product names)
We've actually written a step by step guide on how to get a refund from Vity Beauty. Check it out!
The Easiest Way to Cancel Vity Beauty
If you’re frustrated trying to cancel your subscription, membership, or bill from Vity Beauty—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Vity Beauty?
Vity Beauty, VityBeauty, VityBeauty.com, VITYBEAUTY, Vity Beauty Purchase, Vity Beauty Order
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
