Can I Cancel 1MD at Any Time?

You can cancel your 1MD subscription at any time by logging into your account or contacting their support, but cancellation only takes effect at the end of the current billing period. You need to cancel at least 5 days before your next scheduled shipment to avoid being charged for that shipment. There are no early cancellation fees or contracts locking you in, but subscriptions are non-refundable and not transferable once purchased. Be aware that orders cannot be changed or canceled once processed, so timing your cancellation is important.

Why Do People Cancel 1MD?

Charged after cancellation requests - Customers report being charged despite emailing to cancel subscriptions.Unauthorized or unwanted charges - Charges made without consent, including for multiple or repeated orders due to auto-ordering or subscription renewals.Refund delays - Refunds for returned products take long (21+ days) and some customers report delayed or missing refunds.Difficult cancellation process - Trouble contacting customer service, long hold times, and difficulty confirming cancellations.Misleading website checkout - Website auto-processes orders and charges without clear confirmation, causing unintended orders.Product problems - Allergic reactions or medical advice leading to cancellations, but continued billing despite these issues.Continued shipments after cancellation - Shipments continue despite multiple cancellation requests.

What Information Do I Need to Cancel 1MD?

Account login details (email and password) to access the 1MD customer portal Subscription order confirmation number (if contacting customer support) Full name used for the purchase Contact information (email address or phone number associated with your subscription) Reason for cancellation (may be requested but not always required) Timing of request (must cancel at least 5 days before next scheduled shipment) If seeking a refund, include all bottles (opened, used, or unopened) and your order confirmation number in the return package Contact customer support: support@1md.org or +1 888 393 4030

What Should I Know Before Cancelling 1MD?

Before cancelling a 1MD Nutrition subscription, know that cancellation must be done at least 5 days prior to your next scheduled shipment; orders shipped or scheduled within 5 days cannot be cancelled. You will lose access to the hassle-free auto shipping and the low price promise that locks in discounted prices for supplements. Subscribers receive shipment priority when stock is low and a free wellness coaching session with a registered dietitian, which you will also lose access to after cancellation. Additionally, cancelling stops the convenience of consistent supplement delivery that supports joint, heart, immunity, and digestive health. Refunds require returning all bottles within 90 days, and you bear the risk and cost of return shipping.

What is 1MD's Cancellation Policy?

1MD Nutrition subscription can be canceled up to 5 days before the next scheduled shipment by contacting Customer Support. Orders already shipped or scheduled to ship within 5 days cannot be canceled. Refunds require returning the products within 90 days, with customers responsible for return shipping, and take 14-21 business days to process upon receipt.

Do I Need My 1MD Password to Cancel?

To cancel your subscription on 1MD (1md.org), you can contact their customer support via their 24/7 chat widget or by emailing support@1md.org, so you do not necessarily need your password to initiate cancellation. However, if you want to manage your subscription yourself through your account, then you will need to log in, which requires your password. If you need to reset your password, you can do so at this link: https://1md.org/account/login where you can submit a request to reset your password via email.

Can I Get a Refund from 1MD?

We've actually written a step by step guide on how to get a refund from 1MD. Check it out!

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How To Cancel Your 1MD Subscription (2026)

This article and service are not officially affiliated with 1MD

Bella Khan, Subscription Cancellation Expert

Published January 23, 2026

Last updated on April 2, 2026

5 min read

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Consumers can cancel their 1MD subscription by contacting customer support via email or phone, which is a straightforward process. The cancellation may take up to 24 hours to be processed, and the customer portal allows rescheduling or canceling anytime, making it relatively easy but requiring a day for confirmation.

Estimated Time

On average, it takes 00 15 minutes to cancel a 1MD subscription.

How to Contact 1MD

If you need assistance, here's how you can get in touch with 1MD's support team.

Phone

The phone is not available.

The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your 1MD subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your 1MD account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel 1MD online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.