1MD Nutrition offers a subscription service that delivers health supplements for things like joint, heart, immunity, and digestive health right to your door. When you subscribe, you get a locked-in low price and priority shipping, plus a free wellness coaching session with a registered dietitian. The subscription is flexible, so you can reschedule or cancel anytime easily through their customer portal. It's designed to help you stay consistent with your health routine without worrying about running out of your supplements.
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Consumers can cancel their 1MD subscription by contacting customer support via email or phone, which is a straightforward process. The cancellation may take up to 24 hours to be processed, and the customer portal allows rescheduling or canceling anytime, making it relatively easy but requiring a day for confirmation.
Estimated Time
On average, it takes
24 hours
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minutes to cancel a 1MD subscription.
How to Cancel 1MD: Step by Step
If you purchased through credit card directly on 1md.org:
- Log into your account on the 1MD website.
- Navigate to the "Subscription" section in your account settings.
- Select the subscription you wish to cancel.
- Click on "Cancel Subscription" and follow the prompts to confirm your cancellation.
If you purchased through a mobile app store (iOS/Android):
- Open the App Store (iOS) or Google Play Store (Android).
- Go to your Account Settings or Subscriptions.
- Find the subscription for 1MD Nutrition.
- Select Cancel Subscription and confirm your choice.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings and click on Payments.
- Select Manage Pre-approved Payments.
- Find and select the 1MD Nutrition subscription.
- Click Cancel to stop the recurring payment.
Tips & Tricks for Canceling 1MD
- Start cancellation early: Users recommend initiating the cancellation at least a few days before the next billing cycle to avoid automatic renewal.
- Use clear, direct language: State explicitly that you want to cancel your subscription immediately and do not wish to be billed further.
- Follow up persistently: If you don’t get confirmation, follow up multiple times via email or chat until you receive a cancellation confirmation.
- Contact customer support during off-peak hours: Try to reach out early in the morning or late evening when wait times might be shorter and support may be less busy.
- Keep a record of all communications: Save screenshots, emails, or chat transcripts showing your cancellation requests and confirmations.
- Escalate if necessary: If frontline support is unhelpful, ask to speak to a supervisor or escalate through higher channels like manager emails or corporate contacts.
- Check multiple accounts or payment sources: Some users mention accidentally subscribing via different email or payment accounts; verify all possible sources for subscriptions and cancel accordingly.
- Leverage social proof in communication: Mentioning you’ve read about cancellation difficulties on forums or Reddit can sometimes prompt quicker resolution.
- If email or website portal fails, try direct phone support: Calling may get faster answers or cancellations than automated online systems.
- Be polite but firm: Frustration is understandable but maintaining professionalism tends to result in better and faster service.
1MD Customer Service Info
If you need assistance, here's how you can get in touch with 1MD's support team.
Cancel 1MD Script
Script
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Dear 1MD Support,
I hope this message finds you well. I would like to request the cancellation of my subscription due to personal reasons that require me to manage my expenses closely at this time. I appreciate the services you provide, but I believe it's best for me to discontinue my membership.
Could you please confirm the cancellation process and let me know if there are any further steps required on my part? Thank you for your assistance!
Best regards,
Frequently Asked Questions
1MD Nutrition subscription can be canceled up to 5 days before the next scheduled shipment by contacting Customer Support. Orders already shipped or scheduled to ship within 5 days cannot be canceled. Refunds require returning the products within 90 days, with customers responsible for return shipping, and take 14-21 business days to process upon receipt.
To cancel your subscription on 1MD (1md.org), you can contact their customer support via their 24/7 chat widget or by emailing support@1md.org, so you do not necessarily need your password to initiate cancellation. However, if you want to manage your subscription yourself through your account, then you will need to log in, which requires your password. If you need to reset your password, you can do so at this link: https://1md.org/account/login where you can submit a request to reset your password via email.
- Charged after cancellation requests - Customers report being charged despite emailing to cancel subscriptions.
- Unauthorized or unwanted charges - Charges made without consent, including for multiple or repeated orders due to auto-ordering or subscription renewals.
- Refund delays - Refunds for returned products take long (21+ days) and some customers report delayed or missing refunds.
- Difficult cancellation process - Trouble contacting customer service, long hold times, and difficulty confirming cancellations.
- Misleading website checkout - Website auto-processes orders and charges without clear confirmation, causing unintended orders.
- Product problems - Allergic reactions or medical advice leading to cancellations, but continued billing despite these issues.
- Continued shipments after cancellation - Shipments continue despite multiple cancellation requests.
You can cancel your 1MD subscription at any time by logging into your account or contacting their support, but cancellation only takes effect at the end of the current billing period. You need to cancel at least 5 days before your next scheduled shipment to avoid being charged for that shipment. There are no early cancellation fees or contracts locking you in, but subscriptions are non-refundable and not transferable once purchased. Be aware that orders cannot be changed or canceled once processed, so timing your cancellation is important.
Before cancelling a 1MD Nutrition subscription, know that cancellation must be done at least 5 days prior to your next scheduled shipment; orders shipped or scheduled within 5 days cannot be cancelled. You will lose access to the hassle-free auto shipping and the low price promise that locks in discounted prices for supplements. Subscribers receive shipment priority when stock is low and a free wellness coaching session with a registered dietitian, which you will also lose access to after cancellation. Additionally, cancelling stops the convenience of consistent supplement delivery that supports joint, heart, immunity, and digestive health. Refunds require returning all bottles within 90 days, and you bear the risk and cost of return shipping.
- Account login details (email and password) to access the 1MD customer portal
- Subscription order confirmation number (if contacting customer support)
- Full name used for the purchase
- Contact information (email address or phone number associated with your subscription)
- Reason for cancellation (may be requested but not always required)
- Timing of request (must cancel at least 5 days before next scheduled shipment)
- If seeking a refund, include all bottles (opened, used, or unopened) and your order confirmation number in the return package
- Contact customer support: support@1md.org or +1 888 393 4030
We've actually written a step by step guide on how to get a refund from 1MD. Check it out!
The Easiest Way to Cancel 1MD
If you’re frustrated trying to cancel your subscription, membership, or bill from 1MD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to 1MD?
1MD.COM, 1MDORG, 1MD, 1MD*COM, 1MD*ORG
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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