4Players is a company that offers gaming-related services like forums, chat, game downloads, competitions, and hosting game servers. When you register with them, you can access free and paid services through their My4Players system, which is an online payment portal. They charge fees for things like game server hosting, with prices shown upfront and payments made via PayPal or credit cards. If you subscribe to a service, it's usually a monthly fee charged all at once, and you need to cancel in writing to avoid automatic renewal, so if you see charges from 4Players, it's probably for one of these gaming services or subscriptions you've signed up for.
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The cancellation process on 4players.de is straightforward and can be done directly through the customer center with a few clicks, or via email with some information provided. The steps are clearly outlined, making it relatively easy compared to other services.
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5 minutes
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minutes to cancel a 4players subscription.
How to Cancel 4players: Step by Step
If you purchased through 4players.de:
- Visit the official website: 4players.de.
- Log into your account using your credentials.
- Navigate to the account management section, typically found in the profile menu.
- Locate the “Subscriptions” or “My Account” area.
- Select the subscription you wish to cancel.
- Click on the “Cancel Subscription” option.
- Follow any prompts or confirmation messages to finalize the cancellation.
- Check your email for a confirmation of your cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the "Settings" (gear icon) and select “Payments”.
- Click on “Manage Pre-approved Payments”.
- Find and select the 4players subscription.
- Click on “Cancel” to revoke the subscription.
- Confirm the cancellation when prompted.
If you purchased through a credit card:
- Contact your bank or credit card provider directly.
- Request the cancellation of the recurring payment associated with 4players subscriptions.
- Ask for a confirmation of the cancellation for your records.
If you purchased through a third-party service:
- Check the third-party service's website or app (e.g., mobile app store).
- Navigate to your subscriptions or account settings.
- Find the 4players subscription.
- Select the “Cancel Subscription” option.
- Confirm the cancellation.
Tips & Tricks for Canceling 4players
- Cancel through the 4Players customer center by logging into your account, navigating to the subscription section, and following the cancellation prompts.
- Use email cancellation by sending a clear request with your Customer ID to support@4netplayers.com specifying the subscription to cancel.
- Cancel just before renewal to avoid extra billing; users report timing cancellations within 48 hours prior to renewal works best.
- Acknowledge any minimum term commitments to avoid surprises; cancellations may only formally apply after the minimum contract period (e.g., 12 months).
- Be firm and clear in your communication emphasizing that you want all recurring payments stopped immediately.
- Escalate issues by repeatedly contacting support through multiple channels if charges continue after cancellation.
- Consider stopping payments through your payment method (e.g., PayPal or credit card) if the company does not honor your cancellation, but be prepared for possible disputes.
- Watch out for misleading language like "cancel anytime" which may actually mean cancel after your prepaid term ends.
- Keep a record of all cancellation requests and correspondence to support your case if you need to escalate to consumer protection or your bank.
- Persist with polite but firm follow-ups as some users report slow or unhelpful responses from support teams.
4players Customer Service Info
If you need assistance, here's how you can get in touch with 4players's support team.
Cancel 4players Script
Script
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Dear 4players Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my budget, I am unable to continue with the service at this time.
I would appreciate your prompt confirmation of my cancellation request. Thank you for your understanding and assistance.
Best regards,
[Your Name]
Frequently Asked Questions
4players subscriptions are billed in lump sums based on the game and package chosen, typically displayed as a monthly price. If a subscription is not canceled before the end of the term, it will automatically renew for another minimum contract term at the original price. Users must cancel proactively to avoid automatic renewal.
To cancel your subscription on 4players.de, you do need to log into your account, which requires your password. If you've forgotten your password, you can reset it using this link: https://secure.4players.de/public/user/en_GB/4npv4/password-lost. There doesn't appear to be an option to cancel without logging in or password verification, so having your password or resetting it is necessary to manage your subscription.
- Misleading subscription terms - Customers often feel misled about the minimum contract duration or cancellation conditions.
- Difficulty in canceling - Users report challenges in successfully canceling subscriptions despite attempting to do so through the platform.
- Unclear refund policies - Lack of clarity regarding eligibility and process for refunds causes dissatisfaction.
- Unexpected recurring charges - Complaints about being charged after cancellation attempts or outside the expected billing period.
- Customer service responsiveness - Slow or unhelpful customer support during cancellation or refund requests.
- Technical issues with cancellation process - Problems using the website or account interface to manage subscription cancellations.
- Disputes over contract terms - Users unaware or disputing the binding nature of long-term commitments or notice periods.
You can typically cancel a 4players subscription at any time through the customer center on 4Netplayers.com or by emailing their support. However, if you fail to cancel before the end of a subscription term, the contract will automatically renew for another minimum term, suggesting there are lock-in periods and automatic renewals to be aware of. There is no specific mention of early cancellation fees, but the automatic extension might feel like a lock-in if you don't cancel timely.
Before cancelling your 4players subscription, note that the subscription length depends on the game and package you chose, and it is charged as a lump sum even if prices are shown monthly. If you don't cancel before the subscription term ends, it will automatically renew for another minimum contract term at the same price. Upon cancellation, you will lose access to the specific game or package features associated with your subscription. It's important to cancel on time via your customer account or by emailing support to avoid unwanted renewal charges.
- Full name associated with the account
- Customer ID (CID)
- Email address used for registration or login
- Subscription or membership type you wish to cancel (if you have multiple subscriptions)
- Written cancellation request (if canceling by email or mail)
- Login credentials (for online cancellation via the user portal)
- Reason for cancellation (may be required during the online process)
We've actually written a step by step guide on how to get a refund from 4players. Check it out!
The Easiest Way to Cancel 4players
If you’re frustrated trying to cancel your subscription, membership, or bill from 4players—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to 4players?
4Players GmbH, 4players.de, 4Players
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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