ACE Solid Waste provides garbage and recycling services to residential customers, allowing them to choose container sizes and schedule pick-ups for normal trash and large bulky items. They operate on a subscription model, letting customers pick the service plan that best fits their needs. Customers typically get billed through a subscription system and can pay their bills online or by phone, using an account number specific to them. If you see a bill from ACE Solid Waste, it's likely for regular garbage collection and other waste services you signed up for.
The user can cancel their subscription by calling the customer support number provided on the Waste Connections site, which is the parent service handling ACE Solid Waste. The process is straightforward though it requires a phone call rather than a fully online cancellation, making it relatively easy but not instantaneous.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a ACE Solid Waste subscription.
How to Cancel ACE Solid Waste: Step by Step
If you purchased through Credit/Debit Card:
Log in to your account on wcicustomer.com.
Go to your Account Settings.
Select Subscriptions.
Find the subscription you wish to cancel.
Click on Cancel and follow the prompts to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon).
Select Payments and then Manage Automatic Payments.
Find the payment to wcicustomer.com.
Click on Cancel to stop the subscription.
If you purchased through Gift Card:
Contact customer support through the contact form on wcicustomer.com.
Provide your account details and specify your request for cancellation.
Follow any additional instructions provided by customer support.
How to Contact ACE Solid Waste
If you need assistance, here's how you can get in touch with ACE Solid Waste's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a ACE Solid Waste Refund
Prepare for long hold times: Users report wait times over an hour when calling to cancel.
Call early in the morning: Avoid peak times to reduce hold and wait durations.
Be persistent and firm: Customer service may try to dissuade cancellation, so clearly state your intent to cancel.
Document every interaction: Take note of names, dates, and times of calls.
Request a confirmation number or email: Ensure you have proof that cancellation was processed.
Use certified mail: Send a certified letter with your cancellation request and a specified stop service date.
Refuse further payments cautiously: If they continue to charge, you can block payments with your bank, but be aware of potential late fees.
Leave bins out for pickup: Some users found this helped finalize their cancellation.
Escalate if necessary: Demand to speak to supervisors or higher-level customer service representatives if initial reps are unhelpful.
Do not share personal information unnecessarily: Some users reported being asked personal questions; only provide what is essential for cancellation.
Mark further contact as harassment: If the company continues to contact after cancellation, inform them you will consider it harassment.
Prepare for possible fees: Be aware there might be fees for bin removal or final billing.
Why Do People Request Refunds from ACE Solid Waste
Extra charges for yard waste pickup causing dissatisfaction when customers feel overcharged.
Undelivered services such as uncollected yard waste bags due to staff shortages.
Lack of refunds or credit for missed or undelivered services, leading to customer frustration.
Poor communication regarding policy changes, service delays, or cancellations.
Service fulfillment issues where customers pay for specific services like yard waste collection but feel services are not completed as promised.
Delayed pickups causing inconvenience and dissatisfaction.
Customer service problems including difficulty in getting issues resolved or lack of satisfactory resolutions.
Fees associated with cancellation or final billing that surprise or upset customers.
ACE Solid Waste Refund Script
Script
Copy
Dear ACE Solid Waste, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
ACE Solid Waste Refund Policy
ACE Solid Waste, now owned by Waste Connections, requires customers to call customer service at 844-708-7274 to cancel service. A 24-hour advance notice for cancellation or service changes is typically required, and cancellation may involve coordination on a scheduled collection day. For exact and detailed policy, customers should contact Waste Connections directly.
The Easiest Way to Get a ACE Solid Waste Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ACE Solid Waste—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Loading pricing information...
Frequently Asked Questions
ACE Solid Waste requires customers to pay for service in advance, typically for three months. While you can cancel at any time, there is no refund for unused service time, which can be a costly drawback. Customers have also reported poor customer service and difficulties in communication, which may make the cancellation process frustrating and slow.
Extra charges for yard waste pickup causing dissatisfaction when customers feel overcharged.
Undelivered services such as uncollected yard waste bags due to staff shortages.
Lack of refunds or credit for missed or undelivered services, leading to customer frustration.
Poor communication regarding policy changes, service delays, or cancellations.
Service fulfillment issues where customers pay for specific services like yard waste collection but feel services are not completed as promised.
Delayed pickups causing inconvenience and dissatisfaction.
Customer service problems including difficulty in getting issues resolved or lack of satisfactory resolutions.
Fees associated with cancellation or final billing that surprise or upset customers.
Account number or customer ID
Bill or account details
Contact information, such as phone number or email associated with the account
Specific service or subscription details, including start date and service type
Preferred method of cancellation confirmation (email, phone call, etc.)
Any required login credentials or access to online account portal
Before cancelling your ACE Solid Waste subscription, know that once you cancel, you will lose any promotional discounts tied to your subscription. Your deliveries and all subscription benefits, including any promotional pricing or free delivery, will cease after cancellation. Be sure to cancel before the billing date for your next order to avoid being charged. Additionally, subscriptions automatically renew until cancelled, and modifications must be made before the next billing date. No refunds are guaranteed unless Ace terminates the subscription before delivery.
ACE Solid Waste, now owned by Waste Connections, requires customers to call customer service at 844-708-7274 to cancel service. A 24-hour advance notice for cancellation or service changes is typically required, and cancellation may involve coordination on a scheduled collection day. For exact and detailed policy, customers should contact Waste Connections directly.
To cancel your subscription with ACE Solid Waste (wcicustomer.com), it appears you need to log into your account which requires your password, as the site emphasizes account login for managing subscriptions. However, you can also contact their customer service directly via phone at 763-427-3110 or email service@acesolidwaste.com to seek assistance with cancellation, which might not require your password. If you do need to reset your password to log in, you can do so at this URL: https://myaccount.wcicustomer.com/ (look for the password reset option). So while password is typically needed for online cancellation, phone or email support could be alternatives.
We've actually written a step by step guide on how to get a refund from ACE Solid Waste. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your ACE Solid Waste subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your ACE Solid Waste account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel ACE Solid Waste online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
OOMAINCPECOENERGY UTIL_BILPEETSCOFFEE/MIGHTYLEAF1 PENN NATL LAUBERGE LOURARING INC.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Comments (0)
AU
Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)